Decision 2012: Where to host JustWare?

Posted in: The Cafe- Aug 06, 2012 Comments Off

At New Dawn Technologies, making our customers happy is part of our business model. This is why New Dawn provides options to our customers to best serve their case management needs including on-premise and hosted software deployment options. Our customers can choose the option that will work best for them while considering total scope and cost of a project.

So why should our customers decide? The decision hinges on whether our customers have onsite IT support, and whether financially they can support the servers necessary to utilize the JustWare case management system to support their government’s individual needs.

No matter the option, onsite or hosted, JustWare works as a case management solution for a single agency or multiple agencies statewide.

On-Premise Server

For some of our customers, it makes sense to host and deploy JustWare internally. Many of our customers have IT professionals and systems already in place. For those customers who have IT infrastructure and servers established, our New Dawn Technologies team will work with your team to install and deploy the JustWare case management system to suit your needs. Your team will define data-sharing policies and maintain a system that is configured to your needs.

Benefits:

  • Utilizes an IT team already in place at your institution—you define data sharing policies and manage JustWare internally
  • JustWare is configurable to your needs—your team can configure JustWare to the specific needs of your government agency
  • Works for single and multi-agency installations
  • Accessible through any secure wireless connection

Software as a Service (SaaS)

Many of our customers do not manage their own IT support. If you don’t have an in-house IT support team, we have an option to fit your needs. We know that installing and deploying a case management system is a huge undertaking that may be difficult to manage in small office settings. In cases where our customers cannot host and deploy JustWare because of staff limitations or budgetary conditions, New Dawn Technologies will host JustWare and offer Software as a Service (SaaS) with access anywhere over a secure internet connection.

Benefits:

  • New Dawn Technologies hosts JustWare for you—you don’t need to worry about hiring an IT support manager. We will handle all database and server maintenance.
  • JustWare is configurable to your needs—our team can configure JustWare to best fit the needs of your government agency.
  • New Dawn will continually upgrade you to the latest version of JustWare as they are released
  • Works for multi-agency and small government installations
  • Accessible through any secure wireless connection

No matter the solution our customers choose, we are confident that our highly configurable and robust system will meet the needs of your government agency.

New Dawn Technologies has been serving communities worldwide for more than 16 years by providing leading edge web-based case management software, public access software, and data sharing solutions for every type of government agency.

By developing smart technologies, New Dawn also builds strong communities. New Dawn Technologies serves government customers—from criminal courts to specialty, civil, and municipal courts; attorney generals and county prosecutors to public defenders; community corrections and probation to child, family, and health services. New Dawn’s JustWare | Solution Suite is scalable and flexible enough to use in a single agency or in a large, multi-agency project spanning several states.

For more information on New Dawn Technologies or to schedule a personalized online demonstration, visit us online: www.newdawn.com/demo. You may also wish to follow us on Twitter (@newdawntech), Instagram (@newdawntech) and like us on Facebook (www.facebook.com/newdawntech).

Jacoba is marketing, communication, content czar at New Dawn Technologies. Loves: blogging, content management, statistics and social media. Hates: bats, squirrels and rabies.

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