In 1992, New Dawn started in a spare bedroom with a developer creating a case management solution for a statewide government customer. Since that original version, released in 1996, we have added extensive functionality and released versions of JustWare for all types of courts and justice agencies. We have also released our Adaptive Case Management solution that is configurable for all types of government agencies. We maintain a 98% customer retention rate, which includes the first customer to ever purchase JustWare.
We use our sizeable research and development budget to enhance our case management, data integration, and public access solutions according to customer requests and our market research. Over 50% of support and maintenance revenue goes directly into the evolution of our products and implementation of new features and enhancements. All of our customers benefit from our development, as we provide new releases as part of your support contract. New Dawn is forward-looking and always strives to stay on the edge of new technologies in order to fully take advantage of all that they have to offer. Through our regular release cycle and agile programming methodology, we ensure that our solutions are compliant with the latest technologies. We are also a Microsoft Gold Partner, which gives us the added advantage of having access to technical coordination and advisory services directly from Microsoft.
New Dawn offers numerous solutions to help our government clients with case management, integration and data sharing, public access, e-filing, e-discovery, and e-payment requirements. We provide software solutions for:
• County, district, and state courts
• City, municipal, and magistrate courts
• Drug courts
• Tribal courts
• City, county, state, and district prosecutors
• Pretrial services
• Probation, parole, and community corrections
• Public and legal defenders
• Other government case management
• Federal government case management
• Integrated justice projects
New Dawn is also actively involved on organizations that set industry standards for data sharing and case management solutions. For example, we:
• Sit on the Integrated Justice Information Sharing (IJIS) Board of Directors
• Serve on the Executive Committee and as the Standards Chair for the Forum for the Advancement of Court Technology (FACT)
• Serve on the American Probation & Parole Association (APPA) Technology Committee
• Serve on the Court Technology Framework (CTF) Working Group (the only vendor to participate in this group)
• Are the only vendor to help create the Prosecutor Exchange Standards for GJXDM (now rolled into NIEM)
New Dawn has been recognized both within our state and nationally for a number of different items. For example, we were:
• Named one of the 5000 fastest growing private companies in the nation three years in a row (2008, 2009 and 2010) by Inc. magazine
• Named one of “Utah’s 100 Fastest Growing Companies” for five consecutive years (2006-2010)
• Honored with a “Utah Genius Award” as a top 20 trademark registrant in the state of Utah
• A finalist in State of Utah’s 2005 & 2006 Utah Work/Life Awards (best places to work)
• Recognized as one of the top business participants in Utah’s 2010 “Clear the Air” challenge
At New Dawn, we believe that whatever makes your life better at work makes your life better at home, too. Our leading-edge case management solutions are designed to help you get your job done efficiently and effectively, so that you can then leave work and focus on what matters most.