Take just a moment and think about your case management software vendor, specifically their support. No really, think for just a second and recall your overall impression or current level of satisfaction. Is it good? Is it bad? Think about why you feel that way; we’ll come back to that in just a moment. Software [...]

I’m the youngest of four kids in my family, and I’m the youngest by a long shot. My closest sibling is 5 years older. Needless to say, my family looks at me as the baby. While being the youngest certainly has its perks (my brothers still haven’t forgiven me for having my own car at [...]

Things are definitely starting to heat up, and I really don’t mean the temperature. With the latest release of a budget and the many rounds in Congress, it will be sometime before we know what grants are available and when. We will work to keep you up to date on all things grant-related and also [...]

It’s official – the conference has been moved to SEPTEMBER. Mark your calendars now, and plan to join us September 25-28, 2012 in Logan, Utah on the Utah State University campus. As soon as the details are available (costs, class schedule, hotels, etc.), they will be published and sent via email. Things that will stay [...]

Don’t have access to YouTube? Download the MP4 Video – There’s always a sense of excitement here at New Dawn surrounding a new release of JustWare. The services team looks forward to sharing new features and bug fixes with clients, and sales and marketing are chomping at the bit to show additional solutions to future [...]

Functionality isn’t the only thing to consider when looking at case management solutions. You should also consider your own temperament (or the temperament of whomever will be administrating your solution) and the type of support you want to receive both during the implementation and afterwards. During the implementation, look for a vendor who will give [...]