Visit the links below to read press releases from or about us in the past several years.
2012 Press Releases
New Dawn Technologies Announces Winner of $10,000 Community Grant {February 8}
Winning by a large majority was the application requesting funding to help repair the Maries R-1 Gymnasium in Vienna, Missouri (population 610).
“Choosing a winner was extremely difficult. The Vienna Eagles Athletic Booster Club was selected because of the overall impact their gym has on their community,” said Thomas P. Higgins, president and CEO of New Dawn Technologies. “The restoration of their gym will have an impact not only on current students, but the community as a whole. We’re excited to be a part of it.”
Lisa Jones, grant applicant, was notified mid-November. “I was in complete shock. It couldn’t have come at a better time. Since applying, things for our gym had gotten worse. That fall, a portion of the ceiling collapsed during a rainstorm, and caused further damage to wiring and the floors,” said Jones. “As a result, the school had to make the difficult decision to cancel all basketball home games for the remainder of 2011, along with all community events scheduled in the gym. This was a devastating blow to our small community.”
The $10,000 New Dawn Grant allowed the Booster Club to move forward with major repairs and the gym was reopened in January of 2012.
“We were so amazed that New Dawn Technologies, from Utah, was willing to make such a generous difference to our small community in Vienna, Missouri, thousands of miles away,” said Jones. “New Dawn had expressed their hope that through this donation, others would see the need and contribute as well, and they have, with an additional $10,000 received from the Imogene Gray Estate Trust and another $10,000 matched compliments of the Maries County Bank.”
The New Dawn Grant, along with the additional donations, was presented during the half-time of their Junior Varsity Homecoming basketball game, Friday, February 3rd. These donations brought the fundraising totals to $47,900.
For more information on the grant presentation please contact Chana Wald at cwald@newdawn.com, or visit the New Dawn Blog at newdawn.com/blog. Pictures of the events may be seen on the New Dawn Facebook page.
About New Dawn Technologies:
New Dawn creates powerful case management solutions for government professionals and their communities. New Dawn’s solutions are more than just software, they are configured to simplify and unite government professionals with their constituents. The JustWare | Solution Suite is currently used in more than 300 courts and agencies around the world. For more information about New Dawn and their products and services, visit newdawn.com.
Guam Courts to See Vital IT Upgrade by October {January 12}
The Court Information Management System is expected to go live this October. Guam’s judiciary awarded the IT contract to Hewlett-Packard’s HP Enterprise Services division, which utilizes small business software from New Dawn Technologies, in June 2011.
Before the U.S. Department of the Interior funded the project with a $3.7 million grant, Guam’s former Gov. Felix Camacho put up $2.1 million in discretionary Recovery and Reinvestment Act funds to get a head start on the upgrade.
In his May 2010 State of the Judiciary Address, Chief Justice Robert J. Torres said the upgrade that will “bring us out of green screens and into the 21st century.”
“When fully implemented, our new and improved case-management system will further ensure that doors to justice remain open to all, 24-7,” said.
The system will function like many others in United States, with payment, jury-management with statistical capabilities. It will also help judges manage their caseloads and revenue.
Guam is also still focusing on the Criminal Justice Information System, which Torres called a “flagship program for the country.” It maintains real-time criminal histories on convicted individuals with other information captured during the criminal justice process.
Torres said the U.S. Marshals division in Guam has acquired that program’s software and hardware so that criminal-history information can be shared between the Guam Police Department, the Department of Corrections and the Attorney General’s Office.
Update on new court information system {January 12}
THE Judiciary yesterday gave an update of its new court management information system for Department of Interior Assistant Secretary for Insular Affairs Tony Babauta.
The project was made possible via ARRA and Compact Impact monies totaling around $5.8 million and done in two phases. The first phase cost around $2,165,353 and is from the Fiscal Year 2010 American Recovery and Reinvestment Act. It came online on Oct. 10 last year. The second phase totals $3,777,026 and is from the Office of Insular Affairs. It is expected to go live on Oct. 1 this year.
Chief Justice Phil Carbullido during a news conference gave Babauta an overview of the new system and its progress.
“This will bring us to the modern age of technology in reference to promoting efficiency not only within the Judiciary, but with our stakeholders, the bar, and the various law clerks, enforcement associations and the community,” Carbullido said.
Babauta was impressed with the work of the Judiciary on the project. “This is really about bringing the courts of Guam into the 21st century,” he said.
“The system that the court staff will be able to launch when the entire project is done will be able to take into account all the various stakeholders and the law enforcement agencies. It will be able to communicate with folks like the Guam Police Department, the Department of Revenue and Taxation, and most importantly the users of the court. It’s about transparency. It’s about being a court system that is being responsive to the community,” Babauta added.
Lorrie Perez, of the Judiciary’s Superior Court, and Manaj Bulani, project manager for HP Enterprise Services state and local government division, were also present during the conference.
Perez gave a brief description of Phase I and II. She pointed out that Phase I encompassed the modules of the system to include the court calendar, criminal misdemeanors, therapeutic courts, and probation.
“Within Phase II we have our Supreme Court, the remaining modules of Superior Court which is civil, domestic, protection orders, and land registration,” she said.
Perez said the system can also benefit the media who seek information from Joshua Tenorio, the Judiciary’s director of policy planning and community relations, since Tenorio will be able to get copies of the magistrates in a timely manner.
“Everything will be documented so Josh would be able to access them and get them out quicker,” she said.
Access to the court documents is similar to that of the District Court, wherein individuals apply for an account so they are able to get information on cases.
“You’ll then be able to log on and actually be able to pull up cases and look at documents yourself within the filing cabinet. It will all be there,” she said. Residents can also make payments online for traffic citations and restitutions. “With the parking situation that we’re dealing with, this would actually benefit the public,” she said.
2011 Press Releases
Spillman, New Dawn partnering to provide complete public safety and court offering {September 30}
Using the interface, courts, municipal courts, probation, parole, and prosecuting attorney’s offices will have the ability to view law and jail information that public safety agencies have stored using their Spillman systems. Public safety agencies will be able to view New Dawn data gathered by courts, municipal court, probation, parole and prosecutors, such as appearance dates, disposition updates, orders of protection, and warrants.
“We are excited to be able to provide our customers with the ability to integrate their public safety and judicial software solutions,” said Spillman Vice President of Sales and Marketing Joe Lunt. “This interface will allow agencies to work more efficiently by providing them with critical law and judicial information at their fingertips.”
The interface also helps courts, prosecutors, probation, parole, and public safety agencies maintain accurate databases, said New Dawn Strategic Relations Manager Marlene Martineau. By eliminating the need to manually re-enter law data into the judicial systems, the interface will help reduce data entry errors while providing agencies with immediate access to information.
“This will decrease data entry errors and improve the timeliness and accuracy of communication,” Martineau said. “Instead of waiting for paper information to arrive, [the electronic law and jail records] can be sent directly to the court or the prosecutor.”
New Dawn Technologies has provided case management solutions to government agencies for more than 15 years. The company serves more than 300 agencies, including courts, prosecutors, probation and parole agencies, pretrial services, and public defenders.
Spillman Technologies is a public safety software provider headquartered in Salt Lake City, serving more than 950 police departments, sheriff’s offices, communications centers, fire departments, and correctional facilities nationwide. Spillman specializes in integrated software solutions, including Computer Aided Dispatch, Records Management Systems, Mobile Data & Field Reporting, Mapping & GIS, Crime Analysis & CompStat, Jail Management Systems, Fire, Data Sharing, and Personnel & Resources. For more information about Spillman, visit www.spillman.com.
New Dawn listed on Inc. 5000's fastest growing companies {August 23}
Inc. 5000 ranks companies by looking at overall revenue growth over a three-year period. From 2007-2010, New Dawn has grown 135%, adding more than 58 new employees, and more than 60 new customers.
“We are honored to be on the list for the third year in a row. It reinforces that we’re setting the right goals and ultimately creating the best solutions for our markets,” said Thomas P. Higgins, President and CEO of New Dawn.
“For more than 30 years, Inc.’s list has served as evidence of the significant accomplishments of enterprises such as New Dawn. And more than ever, this year’s list is a testament to the creativity, resilience, and tenacity of America’s top Entrepreneurs,” said Jane Berentson, Editor in Chief of Inc. Magazine.
About New Dawn
New Dawn creates powerful case management solutions for government professionals and their communities. New Dawn’s solutions are more than just software, they are elegantly crafted workflow and case management solutions configured to simplify and unite government professionals with constituents. The JustWare | Solution Suite helps decrease crime by accurately tracking cases from creation to completion; simplifies workflow by automating daily tasks; and strengthens communities by providing the tools to securely share information with constituents. For more information on New Dawn’s products and services, or to schedule a free demonstration visit newdawn.com.
About Inc. 5000
In 1982, Inc. introduced the Inc. 500 list of the fastest-growing privately held companies in the United States. In 2007, the Inc. 500 list expanded to the Inc. 500|5000, giving readers a deeper, richer understanding of the entrepreneurial landscape and capturing a broader spectrum of success.
Today, the list is a distinguished editorial award, a celebration of innovation, a network of entrepreneurial leaders, and an effective public relations showcase. The Inc. 500|5000 ranks companies by overall revenue growth over a three-year period. To view the full Inc. 500 | 5000 list visit www.inc5000.com.
HP Selected to Modernize Guam’s Court Case Management System {June 16}
Under the terms of the contract, HP (NYSE: HPQ) will act as a systems integrator for the judiciary’s court case management solution. HP will help provide 24/7 public access to court information and improve system efficiency, as well as streamline reporting, administration and performance management. The solution also will help the government address the increased demand on judicial services due to Guam’s expected 25 percent population growth over the next four years.
“This is a very exciting time for Guam as we work alongside private industry to accommodate the current and impending population growth of our island by revamping our infrastructure and modernizing citizen services,” said Supreme Court of Guam Chief Justice F. Philip Carbullido. “With this system upgrade we are now better equipped to deliver on our mission of providing accessible judiciary services to the citizens of Guam.”
With the new integrated court case management system, citizens will be able to file court documents, pay fees and check the status of cases online. Jurors will benefit from the new system’s jury management features, which allow jurors to communicate with the courts via email and online.
“Court systems worldwide are facing challenges from increased case loads, greater complexity of cases and the ever growing needs of administering an end-to-end justice process,” said Dennis Stolkey, senior vice president and general manager, U.S. Public Sector, HP Enterprise Services. “With an integrated court management system based on HP’s 30 years of judicial experience, Guam is able to meet these demands while providing citizens with an open and transparent court.”
To enhance the overall customer experience, the solution incorporates technical expertise and e-filing software from New Dawn Technologies, a small business provider of leading-edge case management, data integration and public access solutions.
By improving court process operations and access to court services, the Judiciary of Guam is working to implement an Instant-On Government that is readily available whenever it is needed. In a world of continuous connectivity, HP enables agencies and businesses to become Instant-On Enterprises with technology, security and innovation embedded throughout their organizations to deliver immediate services to citizens and clients.
For more than 45 years, HP has served as a trusted leader in delivering secure, reliable IT solutions in the government sector. More information about HP Enterprise Services’ government business is available at www.hp.com/enterprise/government.
About HP
HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure at the convergence of the cloud and connectivity, creating seamless, secure, context-aware experiences for a connected world. More information about HP is available at http://www.hp.com.
New Dawn Releases New Company Image and Community Grant to Celebrate 15 Years of Business {March 14}
New Dawn Technologies announced a new company community-focused branding initiative today. This new image represents their dedication in assisting justice and government professionals to better serve their individual communities by providing the software and services that make a difference in the workplace. Visit New Dawn online to see their new approach to case management software, services, and support.
“After fifteen years, we chose to move forward with branding that better describes who we are and what we do,” said Thomas P. Higgins, President and CEO of New Dawn Technologies, “our new image is one that demonstrates our primary goals of assisting government professionals provide better services for the communities in which we all live.”
“To celebrate our anniversary, we decided to do something big for one local community. We’re proud to announce the New Dawn Community Grant of $10,000 for a community organization ,” said Higgins.
The New Dawn Community Grant will be awarded to one lucky community organization that completes the 500-word proposal and application for their campaign to better their community by October 1, 2011. All applicants will be reviewed by New Dawn employees. The winner will be announced by November 15, 2011.
“In addition to the $10,000 community grant, New Dawn will be awarding several smaller community awards during the year through various activities. We will be awarding a total of $15,000 to celebrate our fifteen year anniversary,” stated Higgins.
To learn more and apply for the New Dawn Grant visit www.newdawntech.com/NewDawnGrant/. All community organizations are invited to apply.
New Dawn has worked hard over the last fifteen years to develop, support, and maintain their software and reputation as a leader in case management software, public access, and integrated justice solutions.
The JustWare | Solution Suite is a powerful and agile case management software platform that allows for accurately tracking cases from creation to completion, simplify workflow by automating many daily tasks, and strengthen your community by providing the tools to securely share information with constituents.
JustWare is built to be powerfully simple. New Dawn helps streamline every aspect of government, because we know that anything that makes life better at work makes life better at home . New Dawn creates powerful case management solutions for government professionals and their communities. New Dawn’s solutions are more than just software, they are configured to simplify and unite government professionals with their constituents. New Dawn’s unwavering dedication in working with national and local organizations; to standardize technology requirements and improve the availability of resources to local government is another testament to their expertise in the field of government technology. With the new branding in place, New Dawn will continue to provide cutting-edge solutions for government professionals and their constituent’s with a greater focus on community.
The Adaptive Case Management Solution (ACM) is also built to streamline your cases – no matter the case type. With an ACM solution, case management is taken to the next level of knowledge work where the system adapts to your cases as they change instead of being procedure/process based. With an ACM solution, government professionals will be able to modify, improve, or alter system workflow as needed.
For more information on New Dawn and the New Dawn Community Grant, please visit www.newdawntech.com/newdawngrant/.
Homegrown company markets software around the globe {Feb 26}
A company which specializes in case management software for courts called JustWare, some of New Dawn’s customers include the states of Oklahoma, Maine, North Dakota, Vermont, Montana and Louisiana, the Western Australia Prosecutors in Perth and the Utah State Tax Commission.
With customers in 258 different locations across the United States and internationally, New Dawn Technologies was listed by Mountain West Capital Network as one of Utah’s top 100 fastest growing companies four out of the last six years, and has high hopes for the future, said senior vice president and co-owner Frank A. Felice.
As a case management software development firm, New Dawn Technologies makes software that courts and attorneys use to track and organize the cases and information they deal with on a daily basis. The idea behind the software is to increase office efficiency and allow courts and attorneys to focus on other things besides a constant deluge of paperwork.
“One reason why I enjoy working here is because we are making a difference,” said human resources manager Travis Fluckiger. “We’re making these people’s lives easier so they can not get caught up in the administrative or clerical side of things, so they can do what they do best and prosecute cases.”
“We could, if we wanted to, make an agency completely paperless,” said sales engineer Adam Laing. He said that all information stored in the system has multiple backups, and, if an agency doesn’t have the resources to provide their own IT support, they can buy the hosted version and New Dawn will provide that support for them along with the software itself.
Felice said he got to know Tom Higgins, the other co-owner and current president and CEO of New Dawn Technologies, while working at Spillman Technologies, a company which makes software for law enforcement agencies and was then located in Logan. When Higgins got a contract to develop case management software for the state of Wyoming in 1996, he got permission to leave his job and started developing JustWare out of his home.
Felice joined him shortly thereafter, working out of his own apartment and handling all of the sales and marketing. Felice said as the business grew, they moved into a three-story office building on Federal Avenue in downtown Logan, originally occupying just one office, then expanding to occupy pretty much the entire three-story building. About five years ago, when Spillman Technologies moved to Salt Lake City, New Dawn Technologies bought their former office building on 843 S. 100 West near the Logan River golf course, and now boasts 104 Logan-based employees.
While there is an office and a small group of employees working for New Dawn Technologies in Denver, Colo., where Higgins lives, Felice said that because of its close ties with the university and the lower cost of living here, the company, when faced with the decision to move permanently to Denver or stay in Cache Valley, elected to stay.
“Cache Valley’s a great place to raise a family,” Felice said. “The community of it, and the outdoor nature of it, people like that.”
One unique aspect about New Dawn Technologies is the company culture, which can be seen from the moment one walks through the doors. Rather than being divided into cubicles, the large workspace is left open, with desks and computers arranged to facilitate communication between employees, and, on occasion, company Nerf gun wars.
Felice said the company leases out the large, fancy offices usually reserved for executives to other businesses and that even he and Higgins sit out in the open with the rest of the employees.
“I sit next to a support person and a project manager, for example,” Felice said, “so that I can overhear their conversations and they’ll be able to hear my conversations. … It’s really keeping the divisional segments aligned with each other, so that the sales department works great with the marketing department, so that we all kind of know each other better.”
Along with the physical seating arrangement, employees participate in team building activities once a week, which could be anything from playing dodgeball or video games to cleaning a portion of the highway or volunteering in the community. Felice said it’s up to the employees in the individual teams to determine what they want to do for team-building, but there are also company-wide activities like flag football.
“The company really puts an emphasis on getting to know each other and finding each other’s strengths,” Laing said. “It’s not only working hard but playing hard. (The team-building activities) may seem like little things but I really value them a lot.”
This camaraderie translates to happier employees and happier customers, Felice said: “It really is, if you take great care of your employees, they’re going to take really great care of the customers.”
Felice said that with 2011 marking 15 years for New Dawn Technologies, the company will give away a $15,000 grant to a community-based nonprofit organization somewhere in the U.S. this year, part of a re-branding effort to focus on giving back to the community. That re-branding is evident in the company’s slogan, “technology smart, community strong.”
In addition to the $15,000 grant, New Dawn has traditionally supported local charities such as the Ragnar Relay, the Whittier Center and the HN Charles “Otter” Sares Scholarship Foundation, which New Dawn employee Jon Carver founded when his son, a Navy medic, was killed in Iraq. Carver said since the death of his son in 2006, the foundation has been able to provide scholarships to students attending Utah State University and his son’s former high school, and has been able to provide playground equipment for children with disabilities, all with significant help from New Dawn Technologies.
Felice said that New Dawn continues to pursue aggressive revenue growth plans, and is only beginning to tap the possibilities of the international market. In addition to the Western Australia Prosecutors, New Dawn provides case management software for courts in Sierra Leone and the U.S. territories of Guam, American Samoa and Saipan.
Fluckiger said New Dawn Technologies is constantly reviewing its products’ effectiveness and is constantly coming out with improvements and updates, releasing a new version of JustWare twice a year. In addition to JustWare, Felice said the company is also expanding to provide adaptive case management software to other government entities in health care, child support, welfare and other sectors outside of the judicial system — agencies, which, like the courts, keep detailed records and would benefit from an efficient way to access and organize those records.
For more information about New Dawn Technologies or JustWare, visit www.newdawtech.com.
New Dawn Technologies’ Marketing Manager, Marlene Martineau Elected as New FACT Chair {Feb 9}
“The FACT Executive Committee concurred with my recommendation of Marlene Martineau as our candidate for FACT Chair,” stated Chis Crawford, previous FACT Chair, ” She brings many years of experience serving on both the FACT Steering and Executive committees. She has served as the Standards Chair for the last three years and is currently representing FACT on the Court Technology Framework Working Committee. She is also highly respected by the Joint Tech Committee of COSCA and NACM. Her experience makes her the preferred choice to lead FACT into the next decade.”
In 2011, FACT will contribute regular articles to Court Manager, provide faculty for NACM Midyear and Annual Conferences, provide faculty and support of Court Technology Conference, and participate in standards development for the Court Technology Framework and Family Services Domain. FACT will also support activities of the Joint Technology Committee (JTC) of the National Association for Court Management (NACM) and Conference of State Court Administrators (COSCA) and activities of the Court Information Technology Officers Consortium (CITOC). Martineau’s responsibilities include coordinating these efforts and providing more opportunities for members, both public and private, to become more involved in the dialogue.
“I am very excited at this new position. We have some great initiatives we’re working on in FACT and I’m proud to lead the steering committee toward accomplishing those goals,” said Martineau.
FACT was created in 1989 following a Courts and Private Sector Conference held the previous year. Participants called for an on-going forum to discuss issues and develop resolution strategies. FACT provides an organized approach for this important dialogue. The Forum meets periodically each year. The FACT members support a variety of national court and technology management associations. Included are the National Association for Court Management (NACM), the National Center for State Courts (NCSC), and Conference of State Court Administrators (COSCA).
Marlene Martineau has been with New Dawn Technologies for over six years. During this time she has worked with many national organizations on various technology committees, conference faculties, and as an active member in their organizations.
2010 Press Releases
Colorado Supreme Court Office of Attorney Regulation to implement new case management solution {November 22}
With strict budget cuts and elevated reporting requirements, the Office of Attorney Regulation began looking for a solution with some important features including: electronic document management, custom reporting, and the ability to automate workflow.
“We’re being asked to do more with less, and I believe we’ll be able to better serve our constituency by working more efficiently in the office. JustWare will allow us to increase our due diligence with case investigations, histories, and case reporting,” said Brett Corporon, Systems Architect for the Colorado Supreme Court, Office of Attorney Regulation, “Overall, JustWare will help us better serve the residents of Colorado.” With help from the Colorado Supreme Court, the Office of Attorney Regulation looked into the available solutions on the market versus building a new solution from the ground up. “Finding a solution wasn’t a simple task for us. The Colorado Supreme Court really made this opportunity possible and aided this decision. We evaluated every available solution on the market, as well as our options in building a custom solution. We talked to vendors, developers, and users for each product. In the end, JustWare came out on top in many respects,” said Corporon.
The Office of Attorney Regulation will also be using the JustWare API to develop additional custom workflow and functionality. “We got the best of both worlds with JustWare giving us the functionality and ability for us to manage the API,” stated Corporon. The Office of Attorney Regulation generate a number of reports including their annual report for the citizens of Colorado containing the statistics for the year. With their antiquated system, this report was grueling for staff members to produce. With JustWare, this report will generate automatically giving staff members more time to devote to other tasks. “With JustWare, we will have better case reports and the ability to manage our workflow easier. We’re looking forward to moving to a paper-less office and decreasing our overall costs,” said Corporon.
The Office of Attorney Regulation will begin working with their New Dawn project implementation team during the next month to construct an implementation plan. “We plan on taking our time during implementation because we want everything implemented as close to perfect as possible. We aren’t interested in rushing something like this because it’s important that we do this correctly – this is what we plan to use for the long-haul so we want to make sure it is done right,” stated Corporon.
About The Colorado Supreme Court Office of Attorney Regulation
The Colorado Supreme Court has established high standards of ethics for attorneys. The Colorado Supreme Court Office of Attorney Regulation is appointed by the Colorado Supreme Court for the investigation of alleged unethical behavior of attorneys licensed in the state of Colorado. The Court has established procedures regarding the investigation of alleged unethical conduct. The procedures are designed to provide a thorough and objective review of the attorney’s conduct, and to resolve the matter in a way that is fair to the complainant and to the attorney.
To administer the procedures, the Colorado Supreme Court has appointed an Office of Attorney Regulation Counsel; a nine-member Attorney Regulation Committee, composed of both attorneys and lay persons; and an Office of the Presiding Disciplinary Judge. The Office of Attorney Regulation runs solely by attorney license fees and no tax funding.
About New Dawn Technologies
New Dawn Technologies provides justice software, training, support and services for thousands of justice professionals. The JustWare | Solution Suite is currently used in more than 200 city, county, district, state, federal and international courts and agencies.
Sypherlink, Justice/Public Safety Application Vendors Embrace Collaborative Approach to Speed and Improve Information Sharing {October 25}
DUBLIN, OH–(Marketwire – October 25, 2010) – Sypherlink, Inc., a leading data-integration-software and NIEM conformance provider, today announced an industry collaboration, “NIEM Saves Lives,” focused on speeding the implementation of nationwide information sharing in support of programs such as the FBI’s National Data Exchange (N-DEx) Initiative. Partners supporting the collaborative approach include leading justice and public safety application vendors Enforsys, New Dawn Technologies, Tiburon, and Xpediter Technology.
“This is our collective push to improve public safety information sharing,” said Sypherlink CEO, James Paat. “It’s both an innovative approach and a public service announcement to say that we can’t afford to wait for information sharing. We’re agreeing — regardless of our individual business models and go-to-market strategies — to an approach that will benefit the industry and improve public safety.”
According to Paat, the collaboration partners — all leaders in their respective applications for capturing and managing justice and public safety records (such as law enforcement, court and prosecution data) — have embraced Sypherlink’s National Information Exchange Gateway as a NIEM-based data sharing platform for enabling:
- NIEM-compliant access to leading justice and public safety information sources;
- Faster data sharing program adoption; and
- Integration with existing and future user applications.
“This partnership helps us take our NIEM implementation to the next level,” explained Manoj Goyal, Tiburon’s Vice President of Products and Engineering. “At Tiburon, we have developed our own NIEM-conformant components. With this partnership, we add the ability to achieve connections to nationwide programs like N-DEx in a wholesale fashion. Sypherlink bolsters our NIEM offerings with a solution that demonstrates the economies of scale that a state-wide or national-level approach can achieve.”
According to Paat, Sypherlink’s NIE Gateway Harmonizer solution promotes re-usability, flexibility and an “interface once…re-use many” principle. “Partners in this collaboration are not only supporting the NIEM cause, but can now more effectively support their client agency requests for interfaces to a variety of data sharing programs.”
“There is strength in numbers,” said Paat. “The interfaces supported through the NIE Gateway and its collaboration partners today, collectively, represent more than 500 agencies. By working together, we can significantly improve the time, cost and program adoption metrics for federal, state and local information sharing initiatives.”
“As an example,” Paat continued, “a state which has not yet begun to connect local police data to the FBI’s N-DEx program can immediately benefit from this collaboration and put hundreds of agencies — literally — on the doorstep of participation.”
The “NIEM Saves Lives” campaign is being launched around the 117th Annual Conference and Exposition of the International Association of Chiefs of Police, which takes place this week in Orlando, Florida and draws more than 10,000 sworn officers from around the world. Paat encouraged other vendors and integration partners to join the campaign by visiting Sypherlink’s website at www.sypherlink.com/niemsaves, and noted that the firm is finalizing relationships with additional partners and anticipates support for more than a thousand agencies within the next 90 days.
About Sypherlink, Inc.
Sypherlink is a data-integration-software and NIEM conformance provider that intelligently links critical information across disparate data sources. The company’s products and solutions are based upon its core, patented heuristics-matching technology for automating the data discovery and mapping process. Sypherlink’s National Information Exchange (NIE) Gateway solution combines this unique technology with pre-built interfaces to rich information sources, and conformance to the national information exchange model (NIEM) to minimize the time and effort for law enforcement and public safety agencies to become NIEM conformant. The company’s client/partner base includes global 1,000 organizations, government agencies, and leading systems integrators and application/tool providers. For more information, go to www.sypherlink.com.
New Dawn Technologies named #58 in the Utah 100 awards {October 25}
“Year after year, the companies making up the Utah 100 represent the industrial and entrepreneurial strength of this great state,” said Steven Stauffer, MWCN Utah 100 chairman and audit partner at Grant Thornton. “They prove that even during difficult economic times, Utah business remains strong and growing.”
This is New Dawn’s fifth year on the list of Utah’s 100 fastest growing companies.
“We are honored to once again be listed as one of Utah’s fastest growing companies. Our success is the result of our hardworking and dedicated employees,” said Tom Higgins, President and CEO of New Dawn Technologies, “we work hard to provide the latest in government case management technology. Our products and services wouldn’t be where they are without the innovative employees that work at New Dawn.”
The 100 fastest growing companies in Utah are selected from thousands of eligible applicants throughout the state and represent a cross-section from all industries including those in information technology, biomedical, biotechnical, healthcare, retail, construction, financial services and others. The Utah 100 is determined by the percentage of revenue increase from 2005 through 2009. Top Revenue Growth winners have the largest dollar amount of revenue growth over the same five-year period. The Emerging Elite are selected from among companies with less than five, but more than two, years of operation that show significant promise for future success.
New Dawn Technologies has provided justice software, training, support and services for thousands of justice professionals, including courts, prosecutors, probation, parole, pretrial services and public defenders. Created in 1992, New Dawn Technologies has grown to be a leader in justice case management technology serving more than 200 international, federal, state, county, and municipal justice courts and agencies.
New Dawn Technologies Releases e-discovery Solution {September 7}
The JusticeWeb electronic discovery portal will ease the burden of the discovery phase by establishing contact between involved parties. With JusticeWeb, agencies are able to customize their web portal, request/edit case involvement, download/submit e-discovery documents, and access important dates and events. JusticeWeb empowers stakeholders by allowing them to login, manage, and pay for discovery documents in one simple, secure location.
“JusticeWeb e-discovery will enhance the way justice agencies work on a daily basis,”said Jon Peek, Product Manager at New Dawn Technologies. JusticeWeb delivers electronic discovery documents timely and consistently. No more waiting for discovery packets to arrive in the mail or going to the courthouse to pick them up, all involved parties save time by using JusticeWeb – it’s a win-win for everyone.”
New Dawn Technologies will be hosting a complimentary JusticeWeb product demonstration, Thursday, September 9, 2010 at 11:00 AM PDT/2:00 PM EDT.
This webinar will showcase:
- The value of e-government portals
- How e-discovery works
- How e-discovery saves time and money
About New Dawn Technologies
New Dawn Technologies provides justice software, training, support and services for thousands of justice professionals. The JustWare | Solution Suite is currently used in more than 200 city, county, district, state, federal and international courts and agencies.
New Dawn Technologies ranks in the Inc. 5000 list of fastest growing companies {August 24}
The list represents the most comprehensive look at the most important segment of the economy—America’s independent-minded entrepreneurs. New Dawn Technologies ranked among many prominent brands including, music website Pandora, convenience store chain 7-Eleven, Brooklyn Brewery, and Radio Flyer, maker of the iconic children’s red wagon.
“The leaders of the companies on this year’s Inc. 5000 have figured out how to grow their businesses during the longest recession since the Great Depression,” said Inc. president Bob LaPointe. “The 2010 Inc. 5000 showcases a particularly hardy group of entrepreneurs.”
New Dawn Technologies serves the justice community by providing comprehensive case management software to courts, prosecutors, pretrial services, probation and parole, and defenders. New Dawn’s premier case management solutions, the JustWare | Solution Suite, allows justice professionals to configure a solution that meets their specific case management needs while automating many of their tasks and workflow procedures. New Dawn Technologies’ solutions have assisted justice professionals for more than ten years.
Learn more about New Dawn Technologies and their line of comprehensive case management software online at www.NewDawn.com.
The 2010 Inc. 5000, unveiled on Inc.com, serves as a unique illustration of the profound changes taking place in the U.S. economy. The Government Services sector showed the biggest gain in terms of the number of companies on the list, up 33 percent from last year to 335 companies. Government Services was also the second-fastest-growing sector in terms of median revenue growth, posting a 202 percent gain over the 2006-2009 measuring period. Despite the fact that most of this year’s measuring period of 2006-2009 took place during the latest recession, aggregate revenue among the companies on the list actually increased to $321.6 billion, up more than 50 percent from last year.
The effects of the recession are seen, however, in the median three-year growth rate, which dropped to 96 percent from last year’s 126 percent. This year’s Inc. 5000 employ a record 1.4 million people, up from one million on last year’s list. With unemployment remaining stubbornly high, policymakers and business leaders will do well to look to the Inc. 5000 companies for fresh ideas on achieving growth and creating jobs. Complete results of the Inc. 5000, including company profiles and an interactive database that can be sorted by industry, region, and other criteria, can be found on www.inc.com/5000.
New Dawn Technologies Executive Elected to IJIS Institute Board of Directors {August 17}
“Frank has been involved in the justice and public safety field for over fifteen years and brings a wealth of knowledge to the Board,” said Mike Lyons, president of the IJIS Institute Board of Directors. “Frank has been involved in all aspects of company management and currently provides executive leadership at New Dawn Technologies. His company is focused on the courts and prosecutor market segments and Frank brings with him valuable and needed experience in that part of the justice domain.”
Mr. Felice is a long time member of the IJIS Institute where he helped facilitate New Dawn Technologies’ participation in creating reference documents for the exchange of data from prosecutors to other justice partners.
Other individuals elected to serve a three-year term on the IJIS Institute Board of Directors (listed in alphabetical order) are Glenn Archer (re-elected), ARC Consulting; Ken Bouche, Hillard-Heintze; and Betty Kelepecz, Public Safety Consulting (re-elected). They join the existing members of the Board: Mary Ellen Condon, Condon Associates; Mike Lyons, VisionAIR; James Paat, Sypherlink; Sudhi Umarji, Trusted Federal Systems; Dave Usery, URL Integration; Gerry Wethington, Unisys; and Morgan Wright, Alcatel-Lucent.
About the IJIS Institute
The IJIS Institute unites the private and public sectors to improve critical information sharing for those who protect and serve our communities. The IJIS Institute provides training, technical assistance, national scope issue management, and program management services to help government fully realize the power of information sharing.
Founded in 2001 as a 501(c)(3) nonprofit corporation with national headquarters on The George Washington University Virginia Science and Technology Campus in Ashburn, Virginia, the IJIS Institute has grown to nearly 300 member and affiliate companies across the United States. For more information visit www.IJIS.org.
About New Dawn Technologies
New Dawn Technologies provides justice software, training, support and services for thousands of justice professionals. The JustWare | Solution Suite is currently used in more than 200 city, county, district, state, federal and international courts and agencies.
Awards given for Utah's Clear the Air Challenge {August 9}
During an awards ceremony Saturday, Gov. Gary Herbert, Salt Lake City Mayor Ralph Becker, North Ogden Mayor Richard Harris and Salt Lake County Mayor Peter Corroon announced the second annual Clear the Air Challenge winners.
“We have beautiful blue skies and cleaner air because of what’s happened here today,” Herbert said. This year’s challenge helped reduce vehicle emissions by 2,135,755 pounds, eliminate single-occupancy car trips by 103,710, save 57,814 gallons of gas and save 1,272,040 miles. Nearly 9,000 Utahns participated in the challenge, but only the top conservers were honored with awards and prizes. Top honors went to individuals, teams and companies.
“The competition was fierce this year,” Becker said. Team awards went to: ARUP Laboratories for reducing 88,107 pounds of emissions, Architectural Nexus for eliminating 4,764 trips, UTA Meadowbrook for having the most participants, the Utah State Tax Commission for the best integration of travel-wise strategies, and KUED Channel 7 was given the 2010 Corporate Role Model Award. The businesses that were honored for going above and beyond were: Lloyd Architects, New Dawn Technologies and ADP, Inc. Individuals were awarded for their impressive work toward cleaning up Utah’s air.
There were five grand prize winners who received various prizes, such as a lunch with Becker, a new bicycle, UTA passes and gift certificates. Brian Parker saved more pounds of emissions than anyone else. He saved 277 car trips, 14,000 miles and 25,000 pounds of emissions. Patricia Merlino saved 543 trips, 1,700 miles and 3,000 pounds of emissions. For her work, she received the award for saving the most trips in the competition. Three awards were given for the most consistent participants. Josh Crawford won bronze, Tina Finero walked away with silver, and Dina Hannah was awarded gold. Clear the Air Challenge is a nationally recognized program created to help change the traveling habits of Utah residents.
“It’s not over,” Corroon said. “Keep on going.”
Probation and Parole Experts Review New Dawn Technologies' JustWare Solution {July 1}
This analysis included in-depth product demonstrations, discussions with product developers and key New Dawn staff, rigorous product/company analysis, and review of compliance of adherence to the American Probation and Parole Association’s (APPA) technology standards .
Experts concluded that, “In a side-by-side comparison of the software and the APPA functional standards it appears that New Dawn Technologies has adhered to the vast majority and in doing so they can be confident that there product is well postured in the marketplace and will meet the primary needs of most probation departments […] This observance of these standards speaks to the character of the company in that they recognize the value of practitioner input and expertise in the development and promotion of their product.”
JustWare’s financial features were among those analyzed by the industry experts, who stated, ” A strong financial system is required and automation of collection is considered a evidence-supported effective practice. JustWare clearly has benefitted from its work with the courts and offers a strong financial collection and accounting system that has all the elements necessary for audits and daily exchanges with offenders. It is no less competent in restitution account management and provides for hierarchy of payment disbursement and multiple victim/offender recognition.”
Of New Dawn Technologies as a whole, the probation and parole experts said, “The senior staff were knowledgeable and committed to their product. Beyond their technical expertise, they were also warm and friendly folks. This speaks positively about the company culture. Since many probation staff are people-oriented, the ability of technical and sales staff to connect in human terms while displaying an understanding and empathy to the job of probation officers is extremely important”.
New Dawn Technologies takes their role as a leader in justice case management technology very seriously. With corporate memberships to many national justice organizations, New Dawn strives to adhere to all technology requirements whereby meeting the specific needs of each justice sector.
“Having probation and parole experts onsite was crucial for us. They were able to review and confirm that our JustWare | Probation & Parole solution meets the needs of probation and parole agencies. ” stated Frank Felice, Vice President of New Dawn Technologies, “They also provided feedback on ways to make our solutions better, with their stamp of approval and guidance for improvement we feel as though our solutions will only get better at helping probation and parole professionals do their jobs and manage their cases.”
About New Dawn Technologies
New Dawn Technologies provides justice software, training, support and services for thousands of justice professionals. The JustWare | Solution Suite is currently used in more than 200 city, county, district, state, federal and international courts and agencies.
New Dawn Technologies Introduces Transaction-Based Pricing for Case Management Software and Service Acquisition {June 17}
“Justice agencies are struggling to manage their workflow with limited resources and budgets are too tight to fund the new technology that can help with resource constraints. By providing a new way of procuring technology, we’re making our solutions accessible – regardless of budgetary constraints,” said Tom Higgins, President and CEO of New Dawn Technologies.
New Dawn’s transaction- or case-based pricing model relieves courts and agencies of the initial capital expenditure required for a traditional case management system and services purchase; agencies simply pay a set amount for each new case. Per-case/transaction pricing enables justice agencies to pass the cost of the case management system and services directly to those individuals who utilize the services, hence making it a no-cost solution. Software, services, training, interfaces, support, and other items are all included as part of this new pricing model.
“Courts and agencies simply implement a minor technology fee which eliminates the financial burden from falling on the justice agency; instead the offenders pay,” said Higgins. Case examples ideal for a technology fee include: divorce filings, marriage certificates, e-filing cases, custody applications, traffic citations, municipal citations, civil suits, hot check diversion fees, diversion participation fees, and more.
New Dawn’s innovative pricing model is also designed to not penalize customers from creating cases where fees are not collected (i.e. criminal felony).
For more information on transaction-based solutions, visit the New Dawn Technologies website to register for the complimentary webinar on Thursday, June 17th 2010 at 11:00AM PDT/2:00PM EDT, request a cost analysis, and download additional information on transaction-based solutions.
About New Dawn Technologies
New Dawn Technologies provides justice software, training, support and services for thousands of justice professionals. The JustWare | Solution Suite is currently used in more than 200 city, county, district, state, federal and international courts and agencies.
Utah State Tax Commission Selects JustWare Case Management {June 3}
The Utah State Tax Commission (USTC) current system was implemented in early 2000. As the USTC’s case load began to double over the last couple of years, it was clear it was time to begin looking for a new solution that could handle their constant growth. Before releasing a request for proposal (RFP), the USTC interviewed all users, potential users, and stakeholders to determine what was needed in a new solution. After releasing the RFP in late 2009, a committee of six individuals reviewed and graded all qualified bidders before making its recommendation to select JustWare based on superior functionality and cost.
“The Commission had been looking at moving to a more streamlined system of handling the appeals for quite awhile. We believe JustWare will provide us with that opportunity. We will utilize a system that helps simplify the appeals process and make it more accessible for all taxpayers,” said Michael Roussin, Technical Lead, USTC Appeals Unit. JustWare will be used by the Appeals Unit at the Office of the Commission for entering, tracking, and recording all tax appeals. In addition, upper management will use JustWare’s reports to determine overall efficiency and caseloads.
The USTC will also utilize New Dawn’s secure online portal, JusticeWeb, to allow external parties access to agency-defined reports and documents. The Utah State Tax Commission plans to implement JusticeWeb’s efiling functionality to allow taxpayers to file their initial appeal online.
“JustWare will allow us to serve taxpayers, tax attorneys, tax accountants, our administrative law judges, Commissioners, and the Tax Commission division employees in a timely fashion with accurate information,” said Roussin.
The New Dawn Technologies project management team will work closely with the USTC staff to create custom drill-down reports allowing management to track the number and types of cases in the system, time from receipt of an appeal to an initial event, and time of hearing to issuance of decision. The USTC will also track the number of appeals assigned to judges, number of appeals closed over a time period, appeals opened based on tax type, and types of hearings held. Upon implementing JustWare, the USTC will save not only time but also money.
JustWare will eliminate their current process of printing and mailing most documents. By using electronic signatures, more than one Commissioner can work through a queue of documents at the same time, reducing delays, as well as automatically saving the completed document into the electronic case record.
“JustWare will be a wonderful solution for us. We can configure the dashboards to utilize our individual assignments and skills. We will be setting up electronic signatures to save us more time as well. We also look forward to automating our dozens, if not hundreds, of notices and orders that we currently utilize outside of our case management system via MS Word,” said Roussin.
About the Utah State Tax Commission
The USTC handles between 3,500-4,000 tax appeals annually. These appeals include individual and corporate income tax, local property tax, state-assessed property tax, vehicle sales license revocations, and other tax-related cases. The Appeals Unit is part of the Office of the Commission, which includes four Governor-appointed commissioners, five administrative law judges, internal auditors, tax economists and public information officer. The Commissioners hire an executive director to oversee the day-to-day administrative operations of the agency.
The USTC’s long-term goals will focus on going paperless. They plan to move the majority of all case-related documents to JustWare allowing immediate access for users, which will not only save time but will also benefit the environment.
About New Dawn Technologies
New Dawn Technologies provides justice software, training, support and services for thousands of justice professionals. The JustWare | Solution Suite is currently used in more than 200 city, county, district, state, federal and international courts and agencies.
New Dawn Technologies honored at the Utah Genius Awards {May 5}
“We were surprised when we learned we would be awarded during the Utah Genius Awards,” stated Tom Higgins, President and CEO of New Dawn Technologies, “we work very hard to create products that meet the needs of the criminal justice community and to be awarded for our efforts is a great honor.”
The Utah Genius Awards were created to recognize those who drive the economy through innovation and creativity. Accordingly, each year Utah Genius honors those who have received the most patents and trademarks in the state of Utah according to the records of the US Patent and Trademark Office—the top 20 companies, top 20 patentees, and top 20 trademark registrants.
Additionally, this year the award will honor the top 5 cities by number of patents registered and the top 5 cities by patents per capita in Utah. The level of recognition given to these honorees is indicated by the speakers at the event, which include Governor Gary Herbert and Doug Fabrizio of KUER’s “RadioWest” program, as well as by the events’ sponsors, which include Utah CEO Magazine and GoEngineer.
The Utah Genius Awards luncheon was held today, May 5, at the Little America Hotel in Salt Lake City, Utah.
About New Dawn Technologies
New Dawn Technologies provides justice software, training, support and services for thousands of justice professionals. The JustWare | Solution Suite is currently used in more than 200 city, county, district, state, federal and international courts and agencies.
New Dawn Technologies' Director of Marketing and Communications is appointed to FACT Executive Committee {March 17}
“This appointment to the FACT Executive Committee is a great privilege,” she stated. She will continue to represent FACT in all standard’s meeting with the National Association of Court Managers (NACM), the National Center for State Courts (NCSC), and the Conference of State Court Administrators (COSCA). As a member of the FACT Executive Committee, Martineau will act as a deciding body on issues between Steering Committee meetings, help develop new programs for greater private interaction in the courts community, and representing FACT at various leadership meetings including the Integrated Justice Information Systems (IJIS) briefings.
“The FACT committee is passionate about improving court technology and so am I. I’m excited to be even more involved in helping both private and public sector members make our community better. We have many new, exciting programs planned for the future of FACT. I can’t wait to see them unfold,” said Martineau.
FACT was created in 1989 following a Courts and Private Sector Conference held the previous year. Participants called for an on-going forum to discuss issues and develop resolution strategies. FACT provides an organized approach for this important dialogue. The Forum meets periodically each year. The FACT members support a variety of national court and technology management associations. Included are the National Association for Court Management (NACM), the National Center for State Courts (NCSC), and Conference of State Court Administrators (COSCA).
FACT has a single private sector chairperson and a Steering Committee consisting of representatives from the business community, the courts and other professionals. Marlene Martineau works as the Director of Marketing at New Dawn Technologies. She has been involved with multiple national justice organizations for more than five years, including working with FACT for more than four years.
Edmond court receives computer system upgrade {February 18}
The $227,000 system, with all the latest bells and whistles, has been a long time coming. Court Administrator Sharon Ferrell said work started in September 2008 to determine what kind of system was needed for the city’s court system. Court staff and computer technicians are working at least six hours a week configuring the new system. It could take another six months before the system is used by the courts. Their target is to have it ready by the fall or winter.
“The new system will be more user friendly,” said Ferrell, “It will give us more functionality. We will be able to offer more customer service. It will make searches easier, for example.”
Kevin Carr, Information Technology director, said the court case management system is “past end of life.” It is no longer supported and hard to replace, he said. Mike Freeman, an application support technician, said the old system software, supported by a mainframe-based operation, has been online since 1984. It uses Common Business-Oriented Language or COBOL, one of the oldest programming languages. The system was revised in 1992, and the juvenile court records were added in 1994.
“The old system did what the court needed,” Carr said. Court clerks now enter tickets on computer screens that resemble the old-time DOS single-color screen with limited options. Freeman, who helped write the old program, said there are 22 rows with 79 characters on the old screen.
“Now, there will be fancy windows with all the bells and whistles,” he said.
The new system, JustWare Solution Suite, was purchased from New Dawn Technologies that provided justice software, which is used in more than 200 federal, city, county, district, tribal and state agencies. The new system allows the implementation of other features in the future such as e-citations, or paperless tickets.
Montgomery County State's Attorneys Office purchases new case management solution for high security environment {February 6}
The agency of more than 100 users took their office into live production testing in January 2010 and plans to be fully functional by March. “[The project management team] from New Dawn Technologies was knowledgeable, cooperative, and open to the input from users during all phases of the project,” said Lynn Zebroski, Business Project Manager for the State’s Attorney’s Office.
Montgomery County’s security processes and requirements are some of the most stringent in the world. However, JustWare’s structure and flexibility allows it to operate within the security requirements. The selection process of Montgomery County’s new attorney case management solution began in 2005 and included in-depth vendor background checks, vendor stability analysis, customer satisfaction surveys, and more, to assure that the new prosecutor software had the versatility to operate in Montgomery’s tight security environment. While JustWare passed all these tests, it was its simplicity that caught the eye of the State’s Attorney’s Office.
“The Office operated on a completely manual process,” recalled Zebroski, “and the committee felt that JustWare would make transition from the manual process to an automated process easier for our personnel.”
JustWare features configurable, user-friendly screens that display only the information that is needed for each specific user. Business rules and automated workflow and documents enable more efficient processes and reduce data-entry time and error.
“We feel that JustWare will provide more accurate statistical tracking and will improve our individual divisions’ processes in a more efficient and time-saving manner,” said Zebroski.
Now that JustWare is in the final stage of implementation, Montgomery County looks forward to future automation goals and enhancements including document scanning and routing capabilities, data integration with the Montgomery County Circuit Court, and juvenile and discovery functionality. The State’s Attorney’s Office is also exploring the possibility of a bi-directional data exchange with the District and Circuit Courts.
The Montgomery County State’s Attorney’s Office is very pleased with JustWare | Prosecutor and is optimistic for its future relationship with New Dawn Technologies. “JustWare offers the most complete and comprehensive product to meet our growing needs,” said Zebroski.
About New Dawn Technologies
New Dawn Technologies provides justice software, training, support and services for thousands of justice professionals. The JustWare | Solution Suite is currently used in more than 200 city, county, district, state, federal and international courts and agencies.
Largest U.S. Tribe Selects JustWare as Case Management Solution {February 1}
For several decades, the Navajo Nation Council has made the automation and sharing of justice data a priority goal. In 2005, the Navajo Nation was able to move forward with a records management system for law enforcement. In 2007, the tribe began working toward creating a criminal justice information system (CJIS) environment for the Navajo Nation courts, prosecutor, peacemaking, probation and public defender. Their case management solution is funded by a combination of Navajo Nation, federal, and state grants obtained by the Judicial Branch, and a federal grant obtained by the Prosecutor’s Office.
Navajo leaders needed a justice solution that would allow different sectors in the tribal government to work with one another across the ten judicial districts and seven police districts covering rural and remote areas in Arizona, Utah, and New Mexico. The selection process began with the issuance of a request for information (RFI) to various case management vendors; after fine-tuning the requirements for a new solution, a request for proposals (RFP) was released. More than thirteen vendors responded, including New Dawn Technologies. After many demonstrations and discussions with the vendors, it was clear that JustWare was the right fit for their nation.
The system was selected mainly because it is “flexible to tribal justice needs and enables changes and modifications to be made by in-house administrators on-site rather than require expensive support from off-site external experts,” said Josephine Foo, Project Manager for the Navajo Nation, “this system will permit expansion to other governmental agencies in future.”
“The New Dawn team really listened to what our goals were in finding a new solution and JustWare meets those expectations,” said Orlando Bowman, Information Management Supervisor, Navajo Nation Law Enforcement. JustWare will be the first integrated case management solution for the Navajo Nation.
With JustWare, the Navajo Nation will be able to share general information while protecting agency specific data. Cases will be tracked throughout the entire judicial process providing up-to-date information for involved parties. With a complete case record, Navajo Nation officials will save hours of work by tracking case records automatically, allowing staff to run an individual’s criminal history within fifteen minutes instead of the hour it takes now. A complete case record will also allow officials to track statistics and populate reports based on the needs of Tribal leaders and the Federal Government.
“This effort will propel us to help our nation by providing better services to our people, and recording statistics to receive better funding,” said Bowman. Navajo Nation and New Dawn Technologies will deploy the JustWare solution first in the Shiprock Judicial and Police District. The courts, probation services, prosecutor, peacemaking, and public defender will all be first to use JustWare. After its successful test phase, the system will be rolled out district-by-district to the Navajo Nation.
About the Navajo Nation
The Navajo Nation extends into the states of Utah, Arizona and New Mexico , covering over 27,000 square miles of unparalleled beauty. Diné Bikéyah, or Navajoland, is larger than 10 of the 50 states in America.
The Navajo Nation was reorganized in 1991 to form a three-branch system (executive, legislative and judicial), the Navajos conduct what is considered to be the most sophisticated form of Indian government. The Navajo Nation government consists of 88 Council delegates (representing 110 Navajo Nation chapters, or communities) .
While the Council is in session, you’ll likely hear delegates carry on the tradition of speaking in Navajo, providing a perfect example of how the Navajo Nation retains its valuable cultural heritage while forging ahead with modern progress. When the Council is not in session, legislative work is done by 12 “standing committees” of the Council.
About New Dawn Technologies
New Dawn Technologies provides justice software, training, support and services for thousands of justice professionals. The JustWare | Solution Suite is currently used in more than 200 city, county, district, state, federal and international courts and agencies.
New Dawn Technologies Announces New Director of Sales {January 18}
Mr. Mitchell, a Cache Valley native, worked as the Sales Director and Business Manager at the Cedarbrook Company (1995-1999), and most recently at Spillman Technologies, Inc. (1999-Dec 2009) as their National Sales Manager.
Mr. Mitchell’s experience and expertise in technology sales will lead the sales department in assisting justice professionals procure the best case management solution(s) for their court or agency.
“We are very excited about adding someone with Jonathan’s proven experience to the New Dawn team,” stated Tom Higgins, President and CEO of New Dawn Technologies, “Jonathan brings a strong track record of exceeded sales quotas, sales growth, and experience in technology sales—we have no doubt that with him on board we will meet our aggressive sales goals”.
Jonathan Mitchell commented, “I am happy to join the New Dawn team. I have watched this company and have admired their commitment for providing innovative case management technology for many years. I’m ready to drive sales to exceed our goals this year.”
About New Dawn Technologies
New Dawn Technologies provides justice software, training, support and services for thousands of justice professionals. The JustWare | Solution Suite is currently used in more than 200 city, county, district, state, federal and international courts and agencies.
Vermont courts moving to paperless world {January 10}
Although the Legislature will have to approve the consolidation and reorganization plans developed by the Commission on Judicial Operation, the judiciary’s technology transformation doesn’t have to wait — and isn’t. By next month, the first tests of a consumer-friendly electronic filing system will begin, said Amy Davenport, administrative judge for trial courts. Seeking a divorce? Imagine sitting down at a computer and accessing a secure, self-serve program that poses a series of easy-to-understand questions, free of legal jargon.
The answers end up in the appropriate boxes on the official divorce form. By summer, two courts are expected to begin offering electronic filing to lawyers and the public, with the system rolling out to all district and family courts by fall, Dooley said. During the next three years, courts also plan to transition to a state-of-the-art case-management system that would make possible the switch to paperless records.
The case-management system “is the backbone for everything,” Dooley said. It would take electronic filings from lawyers and individuals handling their own cases and put them into virtual accordion files; allow remote access to these case files by judges, clerks, lawyers and clients; organize the documents within case files; keep track of the individual case schedules; maintain records of the documents supplied and those that are due; and send notices to parties in cases. “Now a clerk has to fat-finger all of the information into the case-management system,” which Davenport described as antiquated.
Dooley and Davenport both said the coordinated electronic filing and record-management systems will make it easier for the public to interact with courts while improving administrative efficiency and saving money. “The hope is the system will be used by all the courts,” Davenport said. That’s not assured unless the Legislature agrees with the consolidation recommendations of the Commission on Judicial Operation.
Vermont’s current court system is a hybrid of state and county courts. “It won’t be as effective if we don’t have the restructuring,” Davenport said. An organization whose mission is to advise low-income Vermonters about how handle some legal problems on their own has partnered with the state’s judicial system to develop the consumer-friendly side of the electronic filing system. Tom Garrett, executive director of Legal Services Law Line of Vermont Inc., said his organization has a grant to pay for the writing of scripts that will guide consumers through the questions they must answer to complete various forms filed in Vermont’s family courts.
“We are taking the family court forms and making them interactive forms,” Garrett said. The scripts also will offer explanations of legal terms and procedures. Probate court, where there are lots of forms and where Vermonters frequently handle their own filings, would be another good candidate for self-help scripts, Garrett said. “This is going to simplify the process” for those unfamiliar with court procedures, Garrett said.
The judiciary’s electronic filing system will offer direct filing options to lawyers and those who want to fill in electronic forms without going through scripts. State government, including the judicial branch, has been forced to cut spending during the past two years as tax revenues shrunk in response to the recession. However, the judiciary has been able to proceed with its technology transformation project thanks to a special fund set up by the Legislature and some federal budget earmarks and grants, said Robert Greemore, court administrator.
The court’s special technology fund gets its dollars from a $12.50 assessment on each traffic ticket, which raises about $850,000 a year. Another $650,000 a year goes to the fund from $20 and $30 fees assessed on those who fail to respond on time to traffic tickets or ignore the judgment in their cases. The fund wasn’t going to generate enough money to allow the judiciary to move ahead with the project now, Dooley said. So court officials worked with Sen. Patrick Leahy, D-Vt., to secure two budget earmarks that together total $750,000. “We are asking for one more, $250,000,” Greemore said. The state also was awarded some other smaller grants it could put toward the technology project, he said.
On Dec. 31, Greemore said, he signed a $4.5 million, three-year contract for the case-management system with New Dawn Technologies of Utah. Now that the work is under way, “I’m unbelievably excited,” Greemore said. “This just has unbelievable potential to have our business much more convenient to users.” If electronic filing and case management replaced paper across the state’s entire array of courts — as envisioned by the Commission on Judicial Operation — Dooley said, “We will be the leader in the country.”
Nine New Customers to Close 2009 {January 8}
4th Judicial District Attorney, Monroe, Louisiana: selected JustWare because of the features that would help streamline their workflow and because of the quick implementation. This District Attorney’s office will go live with JustWare in February.
Edmond Municipal Court, Edmond, Oklahoma: needed a solution with robust, built-in financial tools, and had the ability to interface with different agencies; JustWare was just what they were looking for. After a few online demonstrations it was clear that JustWare was the right fit.
Lamb County, Littlefield, Texas: selected JustWare based on New Dawn’s excellent customer service record, included upgrades, and additional training. Lamb County’s JustWare solution will included a Spillman interface to give send and receive automatic updates from local law enforcement.
Linn County District Attorney, Albany, Oregon: selected JustWare after visiting the Okanogan County Prosecutor in Okanogan, Washington. JustWare will change the way Linn County inputs new cases by guiding users through the process creating a complete case record and allowing attorney’s to electronically file documents in the court system.
Payette County Prosecutors Office, Payette, Idaho: selected JustWare after receiving rave reviews from the Bingham County Prosecutor’s Office in Blackfoot, Idaho. Payette County will be live with JustWare | Prosecutor by mid 2010.
Grand Junction Municipal Court, Grand Junction, Colorado: selected JustWare | Municipal Court because of the compatibility with the local law enforcement’s New World solution. The Municipal Court will electronically receive and transfer case from the New World System into JustWare, this integration will save both the court personnel and the law enforcement staff hours of data entry and reduce errors.
Denver City Attorney, Denver, Colorado: selected JustWare | Prosecutor for their sixty user agency. With JustWare, the City Attorney’s office will integrate with local courts, law enforcement via the JusticeBroker tool kit and with constituents via JusticeWeb, New Dawn’s secure public platform.
Dekalb County State Court Probation, Dekalb, Georgia: selected JustWare to manage their growing caseload and integrate with stakeholders. Dekalb will have multiple JusticeBroker integrations with the local court’s case management system and with local law enforcement’s VisionAIR solution. JustWare will be utilized by the probation department for case management and the clerk’s office for the tracking and disbursement of payments.
The Guam Office of the Attorney General (OAG), Hagatna, Guam: after evaluating several case management software vendors, JustWare was chosen by the Guam Attorney General’s Office. More than fifty users will utilize JustWare in the various divisions and will eventually move towards integration with the states Homeland Security Fusion Center and New World Systems law enforcement records management program. The Guam Attorney General Office joins the Commonwealth of the Northern Mariana Islands and the Kentucky Office of the Attorney General list of New Dawn attorney general customers.
“The addition of nine new customers in the last few months is very exciting! We work hard to create a superior product and the addition of these new customers confirms that we’re on the right track,” said Frank A. Felice, Vice President of Sales and Marketing for New Dawn Technologies, “We look forward to what 2010 will bring in increased functionality and new customers.”
New Dawn Technologies provides justice software, training, support and services for thousands of justice professionals. The JustWare | Solution Suite is currently used in more than 200 city, county, district, state, federal and international courts and agencies.
2009 Press Releases
New Dawn Technologies Offices Located in Top 10 Safest Cities in US {December 15}
New Dawn Technologies maintains offices in both Logan, Utah and Denver, Colorado. Logan, the location of New Dawn’s headquarters was ranked the fifth safest city in 2009 by the CQ Press, a publisher of research, U.S. government and world affairs information.
The CQ Press released its 2009-10 “City Crime Rankings” report where the Logan, Utah-Idaho metropolitan area ranks fifth out of 332 for having the least reported crime in any U.S. metropolitan area (defined as having a population of more than 100,000). Logan previously held the number one position for three years. New Dawn’s second location in Denver, Colorado, was also named in the top 10 of Forbes.com’s America’s Safest Cities.
To determine the list of America’s safest cities, Forbes.com looks at the country’s 40 largest metropolitan statistical areas across four categories of danger. Violent crime rates from the FBI’s 2008 uniform crime report; 2008 workplace death rates from the Bureau of Labor Statistics; 2008 traffic death rates from the National Highway Traffic Safety Administration; and natural disaster risk, using rankings from green living site SustainLane.com, are all considered to determine the safest cities.
“Our company is very family-oriented so we’re happy to be located in two of the safest cities in America. We’re proud to add the safety and security of working in Logan or Denver as an added benefit to current and future employees,” said Tom Higgins, President and CEO of New Dawn Technologies.
New Dawn Technologies provides justice software, training, support and services for thousands of justice professionals. The JustWare | Solution Suite is currently used in more than 200 city, county, district, state, federal and international courts and agencies.
New Dawn Technologies' JustWare 5.0 is Windows 7 Compatible {November 9}
“We pride ourselves in being at the forefront of technology,” said Tom Higgins, President and CEO of New Dawn Technologies, “not only with our own solutions but also being compatible with our customers operating systems. By working with Microsoft, we feel confident Windows 7 will provide users of our newest version of JustWare with enhanced functionality and significant value.”
New Dawn Technologies is proud to be a Microsoft’s Gold Certified Partner, specifically in the justice and public safety sector. Gold Certified Partners represent the highest level of competence and expertise with Microsoft technologies and have the closest working relationship with Microsoft.
New Dawn Technologies provides justice software, training, support and services for thousands of justice professionals. The JustWare | Solution Suite is currently used in more than 200 city, county, district, state, federal and international courts and agencies.
Hill County, Texas Chooses JustWare as Its Case Management Solution {October 27}
HILLSBORO, Texas–New Dawn Technologies announces the addition of Hill County Justice of Peace Courts as the newest user of JustWare | Court.
“We started looking for a new case management solution as the existing software was not capable of using web-based technology,” said Hill County Judge Justin Lewis.
The legacy software system was adequate for case management in the 1990s, but with demands for more granular reporting and the ability to search for data using multiple indicators, Hill County began looking for a solution that utilizes modern technology. Hill County Courts selected New Dawn Technologies’ JustWare | Court as its new case management solution based on high grades in several areas including: Functionality requirements for the user community met Cutting-edge technology utilized Integration with OnBase (AppEnabler), Hill County’s enterprise management software Easy-to-use Google-like searching Enhancements to serve the community in the long-run
“JustWare will provide the Justice of Peace Offices a state-of-the-art, web-based solution in which information will be available at the click of a mouse,” said Sharon Camarillo, Director of IT for Hill County.
The four courts involved in the implementation will have the option to share data, making information instantly available to all courts. This step forward will provide exceptional service to the public as incoming calls can be directed to the Justice of Peace Court handling their case. Two of the Justice of Peace Courts in Hill County started entering live data into JustWare in the month of September, and the third went live in October, an implementation that, from start to finish, spanned less than seven months. The fourth Justice of Peace Court will implement JustWare following the completion and validation of a data conversion from the legacy system.
Hill County Justice Courts look forward to a long-term relationship with New Dawn Technologies as they work together to improve case management in the county. Among the future enhancements planned is a data exchange with Hyland Software’s OnBase.
“Our goal is to have a seamless integration between JustWare and OnBase, our enterprise content management solution,” said Camarillo. “This would provide for paperless tickets and electronic filing in the future.”
“After the implementation in the Justice of Peace Courts is complete,” explained Judge Lewis, “Hill County will evaluate other functionality built into the JustWare | Court’s software to see if it fits the needs of other offices.”
New Dawn Technologies provides justice software, training, support and services for thousands of justice professionals. The JustWare | Solution Suite is currently used in more than 200 city, county, district, state, federal and international courts and agencies.
New Dawn Technologies ranked the 55th fastest growing company in Utah {October 24}
The annual program recognizes the 100 fastest growing Utah companies, the 15 Top Revenue Growth companies, and 12 Emerging Elite companies. “I am very proud of each one of these Utah 100 companies,” said Utah Governor Gary R. Herbert. “Their hard work, sacrifice, and success represent all Utah businesses—businesses that provide the backbone of strength we need to be economically competitive with the rest of the world.” Governor Herbert addressed the Utah 100 audience Friday.
The 100 fastest growing companies in Utah are selected from thousands of eligible applicants throughout the state and represent a cross-section from all industries including those in information technology, biomedical, biotechnical, healthcare, retail, construction, financial services and others.
“I’ve had the great opportunity to visit with many of the leaders of this year’s Utah 100,” said Lex Watterson, MountainWest Capital Network president. “The fact they are the best of the best in Utah is no accident. Each saw an opportunity, set a plan, and executed. From phone covers to diagnosing diseases, their innovative products and solutions facilitate commerce, solve problems and enhance or save lives.
The Utah 100 celebrates and honors their entrepreneurial spirit and achievements.” The Utah 100 is determined by the percentage of revenue increase from 2004 through 2008. Top Revenue Growth winners have the largest dollar amount of revenue growth over the same five-year period. The Emerging Elite are selected from among companies with less than five, but more than two, years of operation that show significant promise for future success.
“Utah has always been one of the great locations in the country for entrepreneurs,” said Steven Stauffer, chairman of the Utah 100 program and an MWCN officer. “This is the 15th year the MountainWest Capital Network’s Utah 100 has recognized the top entrepreneurial companies in Utah. We congratulate each of them for their great accomplishments.”
“We’re honored to have made the list with the other prestigious businesses of Utah. Our company provides software and support to more than 200 justice agencies nationwide. We look forward to the growth in the upcoming years and the possibility of holding onto a place in the top 100 of Utah,” said Tom Higgins, President and CEO of New Dawn Technologies.
New Dawn Technologies has provided justice software, training, support and services for thousands of justice professionals, including courts, prosecutors, probation, parole, pretrial services and public defenders. Created in 1992, New Dawn Technologies started with one employee and has now grown to more than 80 employees with offices in Logan, Utah, and Denver, Colorado.
Oregon District Attorneys Office Selects JustWare | Prosecutor {October 14}
Linn County Commissioners last week approved the $290,000 purchase from New Dawn Technologies based in Logan, Utah. That price includes the computer program, set up, training, moving data from the current system and maintenance.
“It’s how we communicate in the office regarding cases,” Carlile said. “It allows us to set up legal documents, check the status of cases, calendar events, assign attorneys to cases, input information about witnesses and police officers, and everything in between.” Carlile said the system is also used to create charging documents and keep track of trial dates. The current computer program was developed by Benton County employees and has been used for about 10 years, Carlile said. “It’s growing old and it is weary,” Carlile said.
“Getting maintenance and upkeep is getting difficult. To get help requires a lot of tricil and error.” Carlile said a key element of the new system is that it will guide the user through an entire input process. “Right now, if an attorney or secretary enters information A he or she is expected to know that you have to do B, C and D after that. The new program works like buying airline tickets online. It will lead a person step-by-step through the process.” Carlile said the software is in use nationwide, but Linn County will be the first in the state to use it. “We visited a county in central Washington that is using it and they love it,” Carlile said. “We’ve been looking at this system for about 18 months.”
Carlile said his department has a staff of 24 and handles about 3,000 cases per year. “It was a much smaller operation when I started here a long time ago,” Carlile said. “Now, the world has changed.” Another facet of the program that impresses Carlile is that it will allow his office to electronically file documents in the court system. “E-filing is coming in a couple years and we wanted a system that is compatible with that,” Carlile said.
Carlile said program implementation will start this fall, and training will begin in the coming weeks. The department’s current computers are adequate to operate the new program, Carlile said.
National Governmental Collectors Association Endorses Case Management Solution {October 10}
The NGCA announced their endorsement of the JustWare | Solution Suite saying, “JustWare is the perfect balance between case management and collections management. New Dawn Technologies has developed a solution that will drastically increase your ability to track and monitor collections and cases.”
The JustWare | Solution Suite provides a feature-rich case management solution for courts, prosecutors, probation, parole, pretrial services, and public defenders.
“JustWare is a top-of-the-line case management system for tracking cases in courts of all sizes, from one user to more than 1,500 users, as well as monitoring collections,” said the NGCA President and CEO and Director of Collections for Montgomery County Texas, Nadine Jenkins.
The National Governmental Collectors Association is a non-profit education based organization that recognizes, supports, and serves governmental collections nationwide. The association seeks to enhance the collection of revenue for governmental entities by providing opportunities for the development of quality collections professionals committed to the highest standards of excellence.
New Dawn Technologies provides justice software, training, support and services for thousands of justice professionals. The JustWare | Solution Suite is currently used in more than 200 city, county, district, state, federal and international courts and agencies. For more information on the products and services offered by New Dawn Technologies visit their website or read the full recommendation letter from the NGCA.
Colorado Municipal Court Successfully Appeals Grant Funding Denial to Purchase Case Management {October 5}
Colorado Municipal Court Successfully Appeals Grant Funding Denial to Purchase Case Management
Silt Municipal Court Appeals JAG/BYRNE Grant Application Denial and Receives Funding to Procure Case Management from New Dawn Technologies.
SILT, Colo.–Silt Municipal Court in Silt, Colorado, applied for a JAG/BYRNE grant in February 2009. In July, they received notification that their grant application was denied stating that the court should have budgeted for needs stated in the application. Budgeting was out of the question, “Because our community is so small, our budgets are tight. Our budgets pay for our staff, and we don’t have much extra. Purchasing case management was something we desperately needed but couldn’t budget for,” said Janet Bodrogi, Silt Court Clerk. Bodrogi appealed the grant denial in August and by the end of the month, was notified they would be awarded grant money.
The grant money was used to procure JustWare | Municipal Court from New Dawn Technologies. Prior to selecting the JustWare case management solution, Silt Municipal Court tracked cases with Microsoft Office products. “We picked JustWare because it’s easy-to-use, had the financials package we needed, and the New Dawn team was great,” said Bodrogi.
“Our old process was difficult. We had case information in different places, making it a mess to take to court,” said Bodrogi. “Before we applied for the grant, we knew we wanted JustWare. Our District Attorneys told us of their success with JustWare and with its configurability we knew it would be a good fit. With JustWare, our court will have one case file where everything is located. We won’t have to follow the paper trail anymore.”
The U.S. Government [JAG/BYRNE program] requires the Municipal Court to submit quarterly reports on grant money allocation, and how they are meeting the goals and objectives as described in the grant application. “JustWare will track everything the grant requires us to track—automatically. We’re so excited for how this will streamline our court!” said Bodrogi.
Silt Municipal Court will go live with JustWare in early 2010. In the future they plan to incorporate JusticeBroker, New Dawn’s data sharing tool kit to share data with the Silt Police Department.
For more information on the JAG/BYRNE Grant visit the Office of Justice Programs website.
To learn how your court or agency can find and obtain a grant for your court or agency’s needs, register for a free Webinar from New Dawn Technologies on October 8, 2009 at 11:00 AM PDT/2:00 PM EDT.
Electronic Ticketing Integration Saves Municipal Court Time and Resources {September 3}
Kansas City Municipal Court (KCMC) in Kansas City, Kansas recently integrated their JustWare | Municipal Court case management solution with their local law enforcement’s Advanced Public Safety, Inc.’s (APS) electronic ticketing devices.
This integration automatically enters ticket information directly into JustWare using the data from each officer’s APS PocketCitation ticketing device, saving both the municipal court and police department both time and resources. Prior to implementing an eticket solution, the Court would receive two of the four paper copies of the citation. Once data entry entered all citation information, KCMC manually filed each citation with the appropriate court date and would relocate the ticket when the date approached. Not only was this process time consuming but also expensive to store and maintain old violation records.
“Our old workflow was much more complex. It took a few days for a citation to be in the system and even then it wasn’t guaranteed that the citation information was 100% up-to-date and accurate,” said Lisa Garcia, KCMC Administrative Supervisor. When the Police Department chose to move to an electronic solution and selected APS PocketCitation devices, the KCMC approached New Dawn Technologies to discuss their integration options.
“An integrated solution wasn’t difficult. Our JusticeBroker data exchange toolkit works as a link connecting the two separate agencies. It takes the information from the police department and sends it directly into JustWare. Once in JustWare, KCMC’s staff is notified of new cases, citations, financial obligations, or updates,” said Adam Senter, Project Manager at New Dawn Technologies.
The Police Department utilizes handheld devices to issue citations electronically. When the handheld unit is docked into the system at the end of each shift, the data is automatically sent to JustWare.
“Not only has this benefitted us, but our community as well. Financial obligations can be paid almost immediately instead requiring a wait period,” said Garcia. “Our records are more accurate now because the involved parties information is also imported”.
“The integration has made all the difference at our court. It takes our clerk less than half the time to run all the reports and to manage citation payments,” said Garcia. “With JustWare and this new integration we get more done and save time doing it!”
Kansas City Municipal Court serves a population of more than 144,000. They selected JustWare | Municipal Court in 2007 to manage their increasing caseload and automate their workflow. Among the many responsibilities of the Municipal Court, they currently act on tickets written by Kansas City Police, Wyandotte County Sheriff’s Office, Railroad Police, KU Med Center Police, Kansas City, Kansas Code Enforcement Officers and Kansas City, Kansas Animal Control Officers, Parking Control Officers, and Park Rangers.
Advanced Public Safety, Inc. (APS) develops innovative technology solutions that improve the safety and effectiveness of law enforcement officers.
As the market leader in voice solutions, electronic ticketing applications, reporting and data transfer to court/RMS systems, they have deployed their technologies to over 750 law enforcement agencies throughout the U.S. and Canada.
For more than 10 years, New Dawn Technologies has provided justice software, training, support and services for thousands of justice professionals, including courts, prosecutors, probation, parole, pretrial services and public defenders. The JustWare | Solution Suite is currently used in more than 200 city, county, district, state and federal agencies.
For more information on New Dawn Technologies, the JustWare | Solution Suite, or upcoming webinars visit www.justware.com.
Inc. Magazine Names New Dawn Technologies One of the Fastest Growing Companies in 2009 {August 14}
The list represents the most comprehensive look at the most important segment of the economy—America’s independent-minded entrepreneurs. “Savvy trend spotters and those who invest in private companies know that the Inc. 5000 is the best place to find out about young companies that are achieving success through a wide variety of unprecedented business models, as well as older private companies that are still expanding at an impressive rate,” said Inc. 5000 project manager Jim Melloan. “That’s why our list is so eagerly anticipated every year.”
New Dawn Technologies provides justice software, training, support and services for thousands of justice professionals, including courts, prosecutors, probation, parole, pretrial services and public defenders. The JustWare | Solution Suite is currently used in more than 200 city, county, district, state, federal and international courts and agencies. New Dawn Technologies was one of 237 software companies and one of 78 Utah companies to make the list of 5,000.
“We’re honored to make this prestigious list,” said Thomas Higgins, President and CEO of New Dawn Technologies, “our presence on this list shows our dedication to providing excellent products and services to the justice community.”
The 2009 Inc. 5000, serves as a unique report card on the U.S. economy. Despite the ongoing recession, aggregate revenue among the companies on the list actually increased to $214 billion, up $29 billion from last year, with a median three-year growth rate of 126 percent. The Inc. 5000 are responsible for creating more than 1 million jobs since their founding, making the list perhaps the best example of the impact private, fast-growing companies can have on the economy.
This year’s list also offers a preview of which industries are poised for growth in coming years. Government Services was the top industry gainer with 252 companies on this year’s list, up from 135 last year. Methodology The Inc. 5000 is ranked according to percentage revenue growth from 2005 through 2008.
To qualify, companies must have been founded and generating revenue by the first week of 2005, and therefore able to show four full calendar years of sales. Additionally, they have to be U.S.-based, privately held, for profit, and independent — not subsidiaries or divisions of other companies — as of December 31, 2008. Revenue in 2005 must have been at least $200,000, and revenue in 2008 must have been at least $2 million. The top 10 percent of companies on the list comprise the Inc. 500, now in its 28th year.
About Inc. Magazine
Founded in 1979 and acquired in 2005 by Mansueto Ventures LLC, Inc. (www.inc.com) is the only major business magazine dedicated exclusively to owners and managers of growing private companies that delivers real solutions for today’s innovative company builders. With a total paid circulation of 712,961, Inc. provides hands-on tools and market-tested strategies for managing people, finances, sales, marketing, and technology.
For more information on New Dawn Technologies, or the JustWare | Solution Suite, visit www.justware.com.
New Dawn Technologies now Offers JustWare Application Programming Interface (API) {August 6}
While still utilizing existing JustWare security and business rules the JustWare API is designed to allow customers with development resources direct, secure and supported access to their JustWare database for custom developed and third party software integration projects. The JustWare API gives maximum customizability all while providing customers with developer level support and continued, documented, and backward compatible API enhancements.
In addition to the flexible JustWare client, New Dawn’s JustWare API allows customers to create an even more customized experience by providing a supported programmatic interface. The JustWare API is web services based making it consumable by many different programming languages. With the JustWare API, customers with in-house developers or access to contract developers will be able to create custom front ends or create integration to third party applications.
“This gives customers with development resources the greatest flexibility,” said Ed Bills, Director of Development at New Dawn Technologies, “Because the API also goes through the JustWare business layer all validation, security and workflow will be executed as if the JustWare client were being used.”
The JustWare client application communicates with the JustWare web tier using a set of API methods exposed through the JustWare client API web service. These methods provide all the special functions required for the JustWare client to query and update data based on JustWare XML screen definitions, as well as client specific user settings and caching mechanisms. These methods have been traditionally JustWare XML schema centric and pertain specifically to the JustWare client and its administration, therefore have not been suited for consumption by outside developers who wanted to write their own client code or communicate with the JustWare web tier.
Now with the release of the JustWare API public web service, a more intuitive model for communicating with the JustWare system is made available to customer developers with no prior understanding of the JustWare application model and its many pieces. The public JustWare API is object based instead of JustWare XML screen definition based. Learning to develop for the JustWare API requires merely becoming familiar with objects that represent entities in JustWare, such as Cases/Matters, Charges/Cites, Involved Parties, Events, and Documents.
“Utilizing an API allows those customers with programming expertise to perform their own custom development rather than paying New Dawn to do it for them”, said Bills, “If there is an abundance of custom development or integration work, and the customer has access to development resources an API can be a less expensive way to accomplish the work.”
“For those customers who do not have the staff, nor access to programming expertise, New Dawn’s JusticeBroker solution coupled with New Dawn’s development staff continues to provide the rapid GJXDM and NIEM integration requirements our customers depend on. We believe now we have provided the best of both worlds, especially for our enterprise level customers,” added Bills.
This option joins the many solutions in creating a custom case management software solution configured to meet the needs of each specific court or agency. New Dawn’s feature-rich applications, JustWare | Solution Suite, JusticeBroker, and JusticeWebview are constantly evolving, being improved to meet the growing needs of the judicial market.
For more than 10 years, New Dawn Technologies has provided justice software, training, support and services for thousands of justice professionals, including courts, prosecutors, probation, parole, pretrial services and public defenders. The JustWare | Solution Suite is currently used in more than 200 city, county, district, state and federal agencies.
JustWare Case Management Solutions to Integrate and Empower Three Judicial Agencies in California {June 18}
LOGAN, Utah–(BUSINESS WIRE)–JustWare | Solution Suite was recently selected by the Contra Costa County District Attorney, Probation Department and Public Defender in Martinez, California, to unify their agencies and create agency-specific solutions to meet their needs. JustWare’s flexible framework allows each agency to configure the features and functionality to meet its needs and change as it grows. With the implementation of JustWare, Contra Costa County will share case and name information, build new cases from central data, generate reports from all three agencies, and streamline their workflow.
JustWare’s state-of-the-art case management technology allows these agencies to share data safely and securely by providing data partitioning. Data partitioning keeps agency-specific information protected while giving access to agency-defined information. JustWare’s feature-rich application includes features Contra Costa County specifically needed, such as: the comprehensive filing cabinet, ad-hoc reporting tools, flexibility, and individual solutions for each agency that work together seamlessly.
“JustWare will change the way Contra Costa’s staff works because it’s all forward motion. They will never have to backtrack and redo things,” said Kyle Kennington, New Dawn Technologies Project Manager. “JustWare will reduce the amount of paper their offices need because JustWare’s filing cabinet will store everything electronically. JustWare will eliminate hundreds of manual reports and the storage needed to hold them. It’s the green solution that will save them money and time.”
Due to recent budget cuts in the state of California, Contra Costa County was forced to deal with employee layoffs and budget constraints. With JustWare, Contra Costa County will save money without forfeiting quality of work or getting behind in its increasing workload.
“JustWare will help Contra Costa get the work done without the hands to do it. They will get things done faster and without errors. With an automated office, not only do they save in printing costs but also in the cost of resources,” said Kennington.
For the Contra Costa County District Attorney’s office, JustWare | Prosecutor will expedite case filings. Prosecutors will receive electronic filings from various law enforcement agencies serving Contra Costa County, starting their cases electronically rather than manually. With its in-house developed mainframe case management software solution, prosecutors had to manually fill out a worksheet with case specifics then hand that in to the clerical department to type up the worksheet and send it back to the prosecutor for review. This cycle would be repeated if the prosecutor had revisions. With JustWare, this process will be automated. Prosecutors select the statutes and charges within JustWare, and JustWare creates the form for them with the specific information populated from the case.
With JustWare | Defender, the Defender’s office will receive automatic notifications from the other agencies on new cases and updates on current cases. New cases will be quickly created by receiving filings from the system and notifying the assigned defender of a new case. Automatic notifications will eliminate the need to re-enter data for each new case.
By utilizing JustWare | Probation & Parole, the Probation Department will automate its processes by eliminating the need to keep a handwritten log of probationer’s locations, arrivals and appointments. JustWare will keep track of each probationer accurately and alert staff on probationer-specific information including gang affiliation and home visit precautions. With JustWare’s business rules, home visits, drug testing and risk assessments can be created automatically based on case type, status or other case details. JustWare will also be used to manage all juvenile detention services of the various detention locations.
All of the agencies will have integration to the current mainframe court case management system, and the eventual State of California Administrative Office of the Courts provided system in 2015. JustWare’s case management technology allows each agency to create and run its own reports based on information in all systems.
“Contra Costa’s previous system allowed them to share very little information. With JustWare, the three agencies will pull information back and forth. They will be able to run a report and drill down to specific cases with hyperlinks directly to cases. This will save time by giving a snapshot of what is going on in each agency and eliminating the need to backtrack and pull case information,” said Kennington.
Contra Costa County District Attorneys, Probation Department and Public Defender serve a population of more than one million citizens. Professionals are dedicated to improving the quality of life for their residents and striving to make their community a better place.
For more than 10 years, New Dawn Technologies has provided justice software, training, support and services for thousands of justice professionals, including courts, prosecutors, probation, parole, pretrial services and public defenders.
The JustWare | Solution Suite is currently used in more than 200 city, county, district, and state agencies. For more information on New Dawn Technologies, the JustWare | Solution Suite, or upcoming webinars visit www.justware.com.
New Dawn Technologies Announces Five New Customers {May 29}
Even in economic uncertainty, New Dawn continues its path of growth and expansion. This year has already been a year of firsts with this diverse set of courts and agencies ranging far and wide, stateside and worldwide, with jurisdictions ranging from the public defender to tribal nations.
York County Public Defender | Pennsylvania
New Dawn is excited to announce the addition of its first Pennsylvania Public Defender customer in York County Public Defender’s Office of York, PA. Installation plans for this case management project are moving quickly toward the projected go-live date in July. The completed installation will include, among other features, document scanning technology that will allow York County to handle cases almost entirely electronically. New Dawn is excited with the progress of this project as well as the opportunity to assist the Public Defenders who serve over 400,000 people in York County.
Manatee County Community Services | Florida
New Dawn is pleased to announce Manatee County Community Services in Bradenton, Florida as one of the newest members of the JustWare family as well as a growing base of agencies in Florida using JustWare | Probation & Parole for their case management solution. The project management team in charge of the Manatee County’s installation of JustWare will perform a data conversion from the previous case management solution as well as develop a JusticeBroker data exchange between JustWare and Manatee County’s affiliate toxicology lab. The installation of JustWare in Manatee County will serve over 300,000 Florida residents.
Hill County Courts|Texas
New Dawn announces Hill County Courts in Hillsboro, Texas, as their first customer in the state of Texas. Project management teams will perform a data conversion as well as implementation of JustWare | Court to four Justice Courts in the county. The courts will use JustWare to manage civil suits and criminal misdemeanor cases. Texas standards require that each court in the state submit three specific reports to state administrators. New Dawn will assist Hill County in creating these reports within JustWare for automatic generation. Hill County is projected to be live with JustWare in August 2009.
Western Australia Director of Public Prosecutions | Australia
New Dawn also welcomes its first worldwide customer to the JustWare family: Western Australia’s Office of the Director of Public Prosecution (ODPP). ODPP officials are looking forward to the increased case capacity and flexibility of JustWare | Prosecutor. The New Dawn project management team assigned to the project will perform on-site training and other preparations for the projected go-live date in November 2009.
Bay Mills Indian Community of Michigan | Michigan
New Dawn added to their growing base of Tribal governments using JustWare with the addition of Bay Mills Indian Community. Once grant funding was received, the sales process, including onsite demonstrations, moved quickly. Contracts were signed in April 2009. Bay Mills has requested a fast-track installation of JustWare enabling the tribe to be fully operation with JustWare in just one week. The fast-track week is scheduled for August 2009.
For more than 10 years, New Dawn Technologies has provided justice software, training, support, and services for thousands of justice professionals, including courts, prosecutors, probation, parole, pretrial services, and public defenders. The JustWare | Solution Suite is currently used in more than 200 city, county, district, and state courts and agencies. New Dawn Technologies is dedicated to providing the most reliable software along with unsurpassed customer service and support.
New Dawn Opens New Office in Texas {May 14}
Although New Dawn Technologies’, JustWare | Solution Suite has been on the Texas Department of Information Resources contract list since 2007, this local office will allow New Dawn Technologies to provide faster, more direct, and more personal sales support for new and existing clients.
“We’re excited about the new office, and look forward to how our local presence in Texas will benefit our customers,” said Thomas P. Higgins, President and CEO of New Dawn Technologies.
“It provides our valued clients with increased levels of service and resources to draw upon, while positioning us to respond to the increased demand from the Texas justice community.”
For more than 10 years, New Dawn Technologies has provided justice software, training, support and services for thousands of justice professionals, including courts, prosecutors, probation, parole, pretrial services and public defenders.
The JustWare | Solution Suite is currently used in more than 200 city, county, district, state, and federal agencies. New Dawn Technologies is dedicated to providing the most reliable software along with unsurpassed customer service and support.
New Dawn Technologies Sees Up to 75 Percent Performance Gain Through Microsoft Technology Center Learnings {May 6}
Business Needs
New Dawn Technologies supports justice professionals by developing solutions that include case-management software for use in courts and data-sharing service for criminal justice agencies. Until recently, the company served small and mid-size jurisdictions, but the popularity of its solutions began to spur interest from several potential enterprise customers. However, New Dawn wasn’t sure that its JustWare Solution Suite had the scalability and performance that would be required by larger jurisdictions, particularly those public-sector agencies using older, less powerful hardware. “We realize that our customers can’t always meet the hardware specifications that we’d like our solutions to have,” explains Glenn Thimmes, Development Manager for New Dawn Technologies. The company decided that, rather than relying on customers to invest in new hardware, New Dawn should ensure that its software was optimized to run as efficiently as possible. After conducting several rounds of performance testing—which primarily involved the Microsoft® SQL Server® 2008 data management software—and making some incremental changes to increase its software’s performance, the company wasn’t convinced that it had explored every avenue for improvement.
Solution
In September 2008, New Dawn accepted an invitation to spend a week at the Microsoft Technology Center (MTC) in Silicon Valley, California, to conduct further tests. Yet the company was somewhat skeptical about the value that it would derive from such a time investment. “We weren’t sure exactly what caliber of architects we’d be working with at the MTC,” recalls Thimmes. “We definitely hoped that they’d be able to find some things wrong so that we could make our software better, and they certainly did.” New Dawn spent the first portion of the week in an Architecture Design Session, where its six-member team discussed performance issues and the needs of New Dawn customers. “The MTC architects knew all the right questions to ask—they were able to drill in and expose the areas of greatest opportunity for improvement,” says Thimmes. During the remainder of the week, the New Dawn team participated in a Proof-of-Concept workshop. The New Dawn team took ideas from the Architecture Design Session and applied them throughout the week. “We wrote an enormous amount of code at the MTC, which surprised me,” says Thimmes. “I had no idea that we’d be generating so much production-ready code.” At the urging of the MTC architects, New Dawn first addressed its software’s performance-logging capabilities, reworking those capabilities so that they no longer affected system performance. Next, New Dawn learned the best way to cache data on the Web server to reduce traffic between the server computer and the database. New Dawn also spent time working with encryption, finding better methods for securing any data that its cached on a customer’s desktop computer. Finally, with the help of the MTC architects, the team evaluated the staffing balance of its development teams. “One of the architects brought up that we really ought to have a dedicated quality-assurance person for each development team. That idea sounded far-fetched at the time, but we’ve since realized how important that balance is,” says Thimmes. “It’s revolutionized our whole development process.”
Benefits
New Dawn came away from the MTC with the information it needed to rapidly and significantly improve the performance of its software. It also acquired knowledge that it plans to apply to the next generation of its solutions. “We received support far beyond the level that I expected. The degree of expertise was exceptional—we’ll go out of our way to attend an MTC engagement in the future,” says Thimmes.
- Performance improvement
At the MTC, New Dawn achieved immediate performance improvements and also learned what it needed to do to continue to improve. “We’re not quite done implementing all that we can, and yet we’re already seeing up to a 75 percent increase in speed, which is astounding,” says Thimmes. “It definitely exceeded our expectations.” - Shorter time-to-market.
The company believes that the MTC helped it bypass much of the research and trial and error that it would otherwise have had to endure. “We were looking in the wrong areas for what we thought was causing our performance lags, and the MTC architects set us on the right track,” says Thimmes. “I estimate that our time at the MTC put us one year ahead of where we’d have been without it. And a year makes a big difference in terms of expanding our customer base.” - Increased knowledge.
New Dawn is applying all that it learned at the MTC to not just its current performance issues but also to the basic architecture and methodology that it will adopt in the future. “We got a tremendous amount of great insight and advice from brilliant architects, who proved to be everything we’d hoped they’d be,” says Thimmes. “We’re going to make sure that that knowledge is reflected in how we handle things like benchmarking in our development process and choosing the right tools.” - Ability to focus.
One of the elements of the MTC that New Dawn appreciated most was the opportunity to work without distractions. “It’s amazing how focused we could get without the diversions of an office environment,” says Thimmes. “We were able to be so productive, in part because of the excellence of the facilities. Everything from the coffee to the quality of the computers was top-notch.”
JustWare | Prosecutor Selected by the State of Western Australia {April 10}
The current case management system is used by over 200 users, is over 10 years old and is designed on a platform that is no longer supported. It was determined that the ODPP needed to acquire a replacement CMS that was able to cope with current matter management needs and be flexible enough to cater for future increases in workloads, additional services and changeable workflows.
The Office of the Director of Public Prosecutions (ODPP) is an independent statutory authority which provides criminal prosecution services to the State of Western Australia for all superior court prosecutions.
“We are thrilled that JustWare is now being recognized as a superior solution for prosecutors worldwide. We look forward to quickly providing a world class case management solution for the State of Western Australia”, commented President and CEO Thomas Higgins.
New Dawn Technologies has been providing state-of-the-art case management solutions for courts, attorneys, probation and pretrial officers for over ten years. New Dawn delivers agency-defined case management, document automation, report generation, mobile and data sharing needs to local, county, state, and national courts and agencies. JustWare is available in a fully hosted environment.
New Dawn Technologies is New GSA Contract Holder for Case Management Procurement without RFP {April 3}
LOGAN, Utah — New Dawn Technologies (www.newdawntech.com), the creators of the JustWare | Solutions Suite, is now a U.S. General Services Administration (GSA) contracted vendor.
The GSA focuses on adding value through new, efficient, and effective ways for federal employees to do their work. GSA, building on its strong record of accomplishment, is helping to create a citizen-centric, results-oriented government that is even more productive and responsible to all Americans.
Government agencies are now able to select JustWare off of the GSA list to expedite the purchasing and implementation process by eliminating the RFP.
“We are very excited to be on the GSA list; we are one of few case management vendors listed. As a contracted vendor, agencies don’t have to worry about the RFP process—that work is already done for them. I think many agencies will be relieved to see how quickly a new solution can be selected and implemented,” said Frank A. Felice, Vice President of Sales and Marketing at New Dawn Technologies.
Founded in 1949, GSA provides a centralized delivery system of products and services to federal, state, and local governments, leveraging its enormous buying power to get the best value for taxpayers. GSA’s mission to provide superior workplaces, expert technology solutions, acquisition services, purchasing and E-Gov travel solutions and management policies, at best value, allows government agencies to focus on their core missions.
GSA Schedules offer customers direct delivery of millions of state-of-the-art, high-quality commercial supplies and services at volume discount pricing. The Schedules & Other Supplies & Services page lists commercial supplies and services available under GSA Schedules and other GSA contracts. All customers, even those in remote locations, can order the latest technology and quality supplies and services, conveniently, and at most favored customer prices. GSA Schedules also offer the potential benefits of shorter lead-times, lower administrative costs, and reduced inventories. When using GSA Schedules, ordering activities have the opportunity to meet small business goals, while promoting compliance with various environmental and socioeconomic laws and regulations.
For more information on the JustWare | Solutions Suite and the GSA, visit the New Dawn Technologies GSA catalogue and register for the free GSA webinar, April 8, 2009, 12:00 pm MDT.
For more than 10 years, New Dawn Technologies has provided justice software, training, support and services for thousands of justice professionals, including courts, prosecutors, probation, parole, pretrial services and public defenders.
The JustWare | Solution Suite is currently used in more than 200 city, county, district, and state agencies. New Dawn Technologies is dedicated to providing the most reliable software along with unsurpassed customer service and support.
Help coming for public defender's office {February 25}
With an approval from the county commissioners Wednesday, the office is free to move forward with a case management system, which has been planned for a year. The existing system relies mainly on Microsoft Excel software, Blocher said. The nearly $95,065 cost for the JustWare Defender system will be split between the county’s Record Improvement Fund and grant money from the Pennsylvania Commission on Crime and Delinquency.
The county portion comes from a fee charged on documents filed at the office of the recorder of deeds. The project, which also allows document scanning, will let the office electronically track cases and store supplemental information. The county will be one of a few in the state to have the system. But the biggest victory, Blocher said, is that the office won state grant money, despite repeated efforts to receive some. Normally, he said, the money goes to the prosecutorial side of the court system. “I’ve talked to other (public defender’s) offices, and they ask me how I did it,” he said. “It doesn’t happen that often.” Tara Mead, press secretary for the state commission, said grant funding is available for all programs that prevent crimes and strengthen communities. The money was likely disbursed to the office because it addresses system improvements, she said.
New Dawn Technologies Announces New Electronic Document Management Features {February 3}
New Dawn Technologies, JustWare solution offers a robust case management solution encompassing many electronic document management solutions (EDMS). Joining the list of current EDMS features is integrated document scanning and the document routing features which were recently released in latest version of JustWare.
The new document scanning tool works with any TWAIN compliant scanner and saves time and paper by enabling agencies and courts to scan single or multi-page documents directly into a case or name filing cabinet within JustWare. The document routing tool allows users to move or copy scanned documents from case to case, or to assigned work queues for review.
JustWare’s native work queuing and dashboard functionality allows documents to be scanned and, routed to key resources for review and then routed to supervisors or peers for further review; eliminating paper and moving courts, prosecutors, public defender, and probation/parole agencies closer to the paperless office. This functionality works in conjunction with the other EDMS features already available in the JustWare | Solutions Suite.
The JustWare virtual filing cabinet is a robust electronic storage feature; it allows users to keep track of all electronic media for cases and names in one location. Users are able to save audio, word documents, emails, photographs, electronic discovery, video files, and other documents within the filing cabinet.
“Having integrated document scanning and routing functionality eliminates the need for courts and other criminal justice agencies to purchase expensive, third party scanning solutions. We tightly integrated the comprehensive scanning solution with JustWare, therefore our customers can be ensured that their users will have a seamless work experience.” says Jon Peek, JustWare Product Manager.
The new document scanning feature allows agencies and courts to have a complete electronic case or name file that is accessible to permitted users. Users are able to scan documents into a case record directly or scan multiple case documents at one time and save each document in separate locations. Justice agencies will no longer need multiple locations to house both electronic and physical documents—with the document scanning feature and the filing cabinet, users are able to create a paper-on-demand environment.
The document scanning solution is more than just a scanning tool. It can also be used to create new docket entries, new case alerts, and can add new tasks directly into a user’s task list.
“This new feature was closely developed with the input of our of customers; each had paperless case management goals in mind” says Peek, “EDMS features will increase productivity by giving users access to all case and name information at their fingertips. The days of searching for case documents and making copies are over.”
For more than 10 years, New Dawn Technologies has provided justice software, training, support and services for thousands of justice professionals, including courts, prosecutors, probation, parole, pretrial services and public defenders.
The JustWare | Solution Suite is currently used in more than 200 city, county, district, state, and federal agencies. New Dawn Technologies is dedicated to providing the most reliable software along with unsurpassed customer service and support.
JustWare | Solution Suite 5.1 Released! {January 31}
This release adds some amazing and included new features and functionality to the JustWare | Court, JustWare | Municipal Court, JustWare | Probation & Parole, JustWare | Prosecutor, JustWare | Defender. Contact your Account Executive today to get your upgrade, or to arrange an online demonstration.
New Dawn Technologies Launches Into the New Year with Five New Customers {January 29}
Contra Costa District Attorney, Probation, and Public Defenders | California
New Dawn Technologies is very excited to announce the selection of JustWare by Contra Costa District Attorneys, Probation, Juvenile Detention, and Public Defenders of Martinez, California. Contra Costa’s will take advantage of JustWare | Prosecutor, JustWare | Probation & Parole, and JustWare | Defender’s unified case management applications for agency defined data integration and case management. New Dawn is also providing enhanced functionality to JustWare | Probation & Parole to address the unique needs of California Probation and their juvenile detention requirements. JusticeBroker, New Dawn’s integration toolkit, will enable valuable information to be shared between stakeholders in an agency-specific, data-partitioned environment, receive law enforcement arrest filing data and juvenile booking data from over 20 law enforcement agencies and integrate with the California Court Case Management System. This project will place a state-of-the-art case management solution at the fingertips of over 600 users and will serve over 1 million people surrounding Martinez, California.
Delta County District, Circuit, and Probate Courts | Michigan
New Dawn announces their first district, circuit and probate court customer in the state of Michigan. Delta County District, Circuit, and Probate Courts in Escanaba, Michigan announced its selection of JustWare | Court as its new case management solution as a replacement to their legacy Maximus provided case management program. Delta County hopes to be live with JustWare in their courts by late 2009.
17th Judicial District Attorney’s Office | Colorado
New Dawn is excited to announce the 17th Judicial District Attorney’s Office in Brighton, Colorado as a new JustWare | Prosecutor customer. The 17th will be using JustWare to manage and track cases from start to finish including full integration with their existing document management software, Hummingbird. The 105 user agency marks the fourth Judicial District Attorney’s Office in Colorado to adopt JustWare as their case management solution, following in the footsteps of the 9th Judicial, Boulder County, and Denver District Attorneys. Using New Dawn’s JusticeBroker and JusticeWebview solutions the project will allow for bi-directional data integration to occur between JustWare and State of Colorado CJIS, and Colorado District Attorneys Council case management solution, ACTION.
Nye County District Attorney’s Office | Nevada
After a long cultivated relationship, New Dawn is pleased to announce the addition of Nye County District Attorney’s Office in Pahrump, Nevada as one of the newest users of JustWare | Prosecutor. Lisa Becht, Supervising Legal Secretary for the Nye County Distict Attorney, has been fighting for JustWare for a long time and was finally able to secure funding for the purchase. Reactions are positive around the county. “I’m thrilled. I want to thank my colleagues,” said Joni Eastley, Nye County Commissioner, to the Pahrump Valley Times. “This is something I have wanted for many, many years.” Nye County plans in the future to enhance JustWare to integrate with other stakeholder agencies.
City of Greenfield Municipal Court | Wisconsin
After a successful onsite visit to current JustWare user, Columbia Municipal Court in Columbia, Missouri, City of Greenfield, Wisconsin made the decision to implement JustWare | Municipal Court. The City of Greenfield’s goal is to be live with JustWare by mid to late spring. This installation marks the first municipal court to purchase JustWare in the state of Wisconsin. New Dawn Technologies has been providing state-of-the-art case management solutions for courts, attorneys, probation and pretrial officers for over ten years. New Dawn delivers agency-defined case management, document automation, report generation, mobile and data sharing needs to local, county, state, and national courts and agencies. JustWare is available in a fully hosted environment. Over 200 agencies in 36 states currently use JustWare as their case management solution.
New Dawn Technologies completes another successful year {January 15}
“2008 was an exciting year for New Dawn. Our product and company are growing to keep up with the demands of the justice community,” said Frank Felice, V.P. of Sales and Marketing, “as we grow, our commitment to our customers and products never waiver, as demonstrated by our high customer retention rate. Many of our new customers in 2008 were as a result of customer referrals; I believe this speaks well of our service record.”
New Dawn Technologies increased available services by adding a hosted solution for each product in the JustWare | Solution Suite for agencies and courts looking for an off-premise, software as a service, hassle-free software environment. New Dawn Technologies increased partnerships with efiling, and public safety, vendors to bring customers seamless integration and even more functionality. JustWare, New Dawn’s core software offering was selected by eighteen new government agencies and courts, with the introduction in two new states and a federal agency. Customers are located globally in more than 35 states and U.S. territories.
For more than 10 years, New Dawn Technologies has provided justice software, training, support and services for thousands of justice professionals, including courts, prosecutors, probation, parole, pretrial services and public defenders. JustWare | Solution Suite is used in more than 200 agencies nationwide.
2008 Press Releases
City Attorney's Office demonstrates new case management system for Boise City Council {December 13}
Successfully launched on June 2, 2008, the system already is assisting in the management of the office’s criminal cases.
City Attorney Cary Colaianni stated, “In 2004, I quickly realized that my prosecutors needed an electronic way to manage their nearly 70,000 cases a year and automate their workflow.” At that time, each prosecutor was handling over 400 cases per month. In addition, Colaianni wanted to give prosecutors the flexibility to work on their criminal cases without the actual physical case file.
After a nationwide search, the City of Boise purchased the JustWare Prosecutor system, a New Dawn product. This system is designed to assist prosecutors in better managing their cases by:
- Improving communication between attorneys and staff through the notes and task features,
- Tracking the physical locations of files electronically, and
- Allowing the system and individual files to be accessed remotely in the courtroom.
Prosecutors are already seeing improvements in how quickly they can prepare their cases prior to court, and managers are excited about how the system allows them to see the individual caseloads of their attorneys. Now, each attorney is handling about 352 cases each month. Over time, the City should be able to track the amount of time that it takes to resolve criminal cases as well as the specific resolution of those cases.
Currently, the office is working on statistical reports that will provide:
- The status of all current cases at any given time;
- Monthly statistics on specific case types, such as DUIs and Domestic Violence-related cases; and
- Conviction rates by case type.
“I am confident these reports will assist my office to better manage its resources, as well as provide critical statistics for the Boise City Council and the Boise Police Department to use in managing other City resources,” Colaianni reported.
The successful implementation could not have been accomplished without staff dedicated from the City Attorney’s Office, the City’s Information Technology Department, and the system developers, New Dawn Technologies from Logan, Utah. Long-term, the City Attorney hopes to transition the prosecutorial office to a paperless environment using the customizable JustWare system.
Press Contact
Teri Derden
Related Author
Teri Derden
Related Source
City of Boise
New Dawn Technologies Proudly Announces Six New Customers {December 4}
LOGAN, UTAH – November 24, 2008 – The New Dawn Technologies family continues to grow with the addition of six new customers. From national agency to tribal court, these customers demonstrate the diversity of JustWare users and the flexibility of the solution. JustWare’s configurability will allow each of these agencies to adapt the solution to the unique needs of their offices.
National Ocean and Atmospheric Administration (NOAA) | Washington D.C.
The National Oceanic and Atmospheric Administration (NOAA) Office of General Counsel for Enforcement and Litigation (GCEL) is headquartered in Washington D.C. and has satellite agencies in Alaska, Hawaii, Florida, Washington, California, Massachusetts, and Maryland. GCEL has selected JustWare | Prosecutor as its new case management solution to replace a legacy system that had been in use for 25 years. GCEL will use JustWare to handle investigations and legal actions against violators of laws, treaties, and regulations under NOAA jurisdiction. NOAA purchased JustWare through New Dawn’s newly acquired U.S. General Services Administration (GSA) contract marking them as the first JustWare customer to do so.
As part of the implementation, New Dawn will perform a data conversion as well as develop an electronic data-exchange powered by JusticeBroker, New Dawn’s integration tool. New Dawn will be providing JustWare | Prosecutor, JusticeBroker, and JusticeWebview to all designated NOAA personnel in a completely hosted environment.
Quinault Indian Nation Tribal Court | Washington
The Quinault Indian Nation, located along the scenic and beautiful Pacific Northwest coast in Taholah, Washington, recently chose JustWare | Court to handle their case flow. Because of its tribal jurisdiction, the court will use JustWare to handle primarily traffic, civil, and misdemeanor violations that occur within tribal boundaries. Full installation is expected by spring of 2009.
Standing Rock Tribal Court | North Dakota
The Standing Rock Sioux Tribal Court is located in Fort Yates, North Dakota along the border with South Dakota. JustWare | Court was selected by Standing Rock to manage its growing caseload, which consists of both criminal and civil complaints. JustWare will be fully functional by the second quarter of 2009.
Salt River Pima Maricopa Tribal Prosecutors | Arizona
Scottsdale, Arizona is home to the Salt River Pima Maricopa Tribal Prosecutors that recently joined the New Dawn family by licensing JustWare | Prosecutor to manage their agency’s workflow. The Salt River Tribal Prosecutors will share a database with the Tribal Court, which is also using JustWare as their case management solution. The shared database will enable name records, case proceedings, evidence records, docket events, and more to be updated in one location for use of both court personnel and prosecutors. Full implementation of JustWare is scheduled for May of 2009.
Pawnee County Attorneys | Kansas
JustWare | Prosecutor was selected as the case management solution for the Pawnee County Attorney’s Office in Larned, Kansas. For the installation, the New Dawn project management team will use the same code tables and document templates that were utilized by nearby agency and fellow JustWare user, Shawnee County District Attorney’s Office. Because of this shortcut, a speedy implementation process is anticipated, and Pawnee will be “live” in late 2008 or early 2009.
San Bernardino Public Defender’s Office | California
Located in sunny southern California, San Bernardino Public Defender’s Office serves San Bernardino County—the largest county in land area in the United States. JustWare | Defender was licensed by the public defenders for use in approximately 18 outlying offices in the county and will be used to manage cases for a diverse population and a variety of specialized units within the jurisdiction. Implementation should be completed by July of 2009.
New Dawn Technologies has been providing state-of-the-art case management solutions for courts and attorneys for over ten years. New Dawn delivers agency-defined case management, document automation, report generation, mobile and data sharing needs to local, county, state, and national courts and agencies. JustWare is available in a fully hosted environment. Over 200 agencies in 36 states currently use JustWare as their case management solution.
Press Contact
Marlene Martineau
Related Author
Dru Brown
New Dawn Technologies Partners With Spillman Technologies, Inc. for Data Integration Project in Douglas County, Nevada {November 7}
LOGAN, UTAH – October 6, 2008 – New Dawn Technologies partnered with Spillman Technologies to bridge the communication gap between the Douglas County District Attorney’s Office (DCDAO) and the Douglas County Sheriff’s Office (DCSO) in Minden, Nevada.
The DCDAO adopted JustWare | Prosecutor, developed by New Dawn, as their new case management software in December of 2006. About the same time, the DSCO purchased Spillman Records Management System. The previous system used by both agencies was an AS400 based system called JALAN, provided by HTE, which the county bought in 1989. The previous system was chosen because of its ability to link the two agencies together by transferring information directly from the DSCO to the DCDAO.
With the JALAN system, both agencies found that they could not keep up with the county goal of increasing efficiency through the development of a paperless environment. The new data management solutions, with the completed data exchange, have the same ability to transfer information from the county prosecutors to the sheriff’s office and also have the capacity to keep up with the county goal.
Data such as arrest filings, witness and victim names, involved officers, arraignment and court appearance dates, case statuses, and more are now filed through the electronic exchange. JusticeBroker, New Dawn’s data exchange solution, is scheduled to pull information on timed intervals; the DCDAO currently has their interval set to file data twice a day.
From October 2007 to March 2008, the interface passed a series of rigorous testing to make sure that the information needs of both agencies were met.
The new data exchange is tremendously effective in Douglas County. According to Jan Budden, Office Administrator for DCDAO, data-entry error has been significantly reduced and data-entry time has been cut down up to 45 minutes per case depending on the case’s complexity. “We are very, very pleased,” says Budden, “we haven’t even come close to tapping the full potential; but we’re moving in that direction.”
With more and more agencies moving toward automated systems for filing data, the DCDAO, the DSCO, and the JusticeBroker exchange now connecting these two agencies stand as an example of what can be accomplished in the industry.
New Dawn Technologies has been providing state-of-the-art case management solutions for courts and attorneys for more than ten years. New Dawn Technologies delivers quality products of agency defined case management, document automation, report generation, mobile and data sharing needs to local, county and state case stakeholders. JustWare is now available in a hosted environment. Over 200 agencies in 36 states currently use JustWare as their case management solution.
Press Contact
Marlene Martineau
Related Author
Dru Brown
Louisiana Office of Workers' Compensation Implements Justware | Court Statewide {November 3}
LOGAN, UTAH – November 3, 2008 – New Dawn Technologies announces the statewide implementation of JustWare | Court case management solution in the Louisiana Office of Workers Compensation (LAOWC) based in Baton Rouge, Louisiana, and LAOWC satellite offices throughout the state. The LAOWC becomes one of the first worker’s compensation agencies to adopt and customize JustWare, and represents the first JustWare | Court statewide implementation.
“[LAOWC] was on a mainframe system that was limited with no real case management,” said Larry White, Manager of Information Systems for the LAOWC, “the old system was a case management system—at least a rudimentary one. It was not flexible.” Need for a new case management solution drove the Louisiana agency to start looking in early 2005 for a vendor. After a lengthy RFP response process and onsite demonstrations from several vendors, JustWare, developed by New Dawn Technologies, was chosen by the LAOWC selection committee in November 2007.
The LAOWC selection committee chose JustWare because of its ability to match the court’s caseload. The agency uses JustWare to manage docketing for several case types including disputed claims for workers’ compensation, joint petitions for lump sum settlements, and others. Due to JustWare’s flexibility, the Project Management team from New Dawn was able to configure the layout and workflow of JustWare to fit the needs of these unique case types. “JustWare’s great strength is the commitment of its training and support staff to make things work for the customer,” says White.
The LAOWC is a state court agency that handles workers’ compensation lawsuits against employees, employers, insurance companies, and healthcare providers. The LAOWC is headquartered in Baton Rouge, Louisiana and has ten satellite offices around the state that have implemented JustWare | Court.
New Dawn Technologies has provided state-of-the-art case management solutions to prosecutors, courts, municipal courts, public defenders, pretrial services, and probation & parole agencies for more than ten years. New Dawn Technologies delivers quality products of agency defined case management, document automation, report generation, mobile and data sharing needs to local, state and county justice communities. JustWare is now available in a hosted environment. JustWare | Solutions Suite is currently used in more than 200 agencies nationwide.
Press Contact
Marlene Martineau
Related Author
Dru Brown
New Dawn Technologies Recognized as one of the Fastest Growing Companies in Utah {October 27}
October 27, 2008—Logan, Utah—New Dawn Technologies recognized as one of Utah’s fastest growing companies by the MountainWest Capital Network.
The 14th Annual Utah Awards Program was held October 24, 2008 honoring the top 100 fastest growing businesses in Utah. This was New Dawn Technologies’ second appearance on the list. New Dawn Technologies was honored as number 57 on this year’s list.
“The Utah 100 program is an important contribution to the Utah business community. It provides a forum for highlighting the achievements of both emerging and mature business, and keeps the public informed about positive developments,” said Steve Stauffer, Chairman of this year’s Utah 100 Program and a partner with the accounting firm of Grant Thornton LLP. “The Utah 100 award has become a prestigious recognition for our winners, and has significant meaning to those who receive it.”
New Dawn Technologies has provided justice software, training, support and services for thousands of justice professionals, including courts, prosecutors, probation, parole, pretrial services and public defenders. Created in 1992, New Dawn Technologies started with one employee and has now grown to more than 80 employees with offices in Logan, Utah, and Denver, Colorado.
“We’re honored to have made the list with the other prestigious businesses of Utah. Our company provides software and support to more than 200 justice agencies nationwide. We look forward to the growth in the upcoming years and the possibility of holding onto a place in the top 100 of Utah,” said Tom Higgins, President and CEO of New Dawn Technologies.
Based in Salt Lake City, MountainWest Capital Network’s members include a broad mix of entrepreneurs, venture capital providers, professional consultants, attorneys, bankers, accountants, and educators from universities and institutions of higher education. MWCN seeks to promote business growth and capital development in the state through a variety of educational and professional activities. The premier programs that MWCN provides to the business community include the Utah100 Program, the Utah Deal-Flow Report and real-time transaction reporting, and an annual Entrepreneur of the Year award.
Press Contact
Marlene Martineau
Related Author
Chana Wald
New Dawn Technologies Supports Local Charitable Events {October 13}
October 13, 2008—Logan, Utah—New Dawn Technologies supports local organizations by participating in various charitable events such as: the Logan City Police Department flag football tournament, the Child and Family Support Center of Cache Valley charity softball game, a Special Olympics golf tournament, and a Susan G. Komen for a Cure Foundation charity golf tournament.
The Logan City Police Department held a flag football tournament in fall of 2007 raising money for an officer battling cancer. New Dawn employee’s were able to participate and raise money to help support the officer’s family and relieve some of the financial stresses of his ongoing battle.
New Dawn employee’s participated in the Child and Family Support Center of Cache Valley charity softball tournament benefitting the Center. The Child and Family Support Center provides free services to the Cache and Rich County residents who need: parenting classes, child behavioral classes, respite care, home-based parenting classes, 24 hour crisis assistance, women’s workshops, and group therapy.
Employee’s participated in an annual Special Olympics charity golf tournament in August. This golf tournament has been raising funds for the Special Olympics for more than ten years. This year, team and player contributions raised more than $11,000 for the organization. The Special Olympics is an international nonprofit organization dedicated to empowering individuals with intellectual disabilities to become physically fit, productive, and respected members of society. The Special Olympics currently serves 2.5 million people with intellectual disabilities in more than 200 programs in over 180 countries.
In September, New Dawn employee’s participated in a charity golf tournament raising more than $2000 for the Susan G. Komen for a Cure Foundation. The Susan G. Komen foundation is the largest source of nonprofit funding dedicated to fight against breast cancer in the world. The foundation has raised more than $1.2 billion dollars for the search for a cure.
“These organizations give so much to our communities and some have impacted the personal lives of our employee’s. We’re proud to be a part of these events and give back to them for a change!” says Tom Higgins, President and CEO of New Dawn Technologies.
For more than 10 years, New Dawn Technologies has provided justice software, training, support and services for thousands of justice professionals, including courts, prosecutors, probation, parole, pretrial services and public defenders. New Dawn contributes time and resources to more than five charities each year. Employee’s pride themselves in community involvement and are actively involved in many different organizations and groups throughout the Cache Valley.
Press Contact
Marlene Martineau
Related Author
Chana Wald
New Dawn Technologies partners with VisionAIR, Inc. for data integration and announces VisionAIR as JustWare reseller {October 6}
October 6, 2008—Logan, Utah—New Dawn Technologies announces strategic partnership with VisionAIR to provide data integration technology between VisionRMS records management and JustWare case management solutions.
This data integration will provide a seamless, secure data exchange between JustWare users and VisionAIR users without sacrificing agency-specific security parameters. The data exchange automates the weekly, monthly, or daily updates from one another’s systems, thus reducing manual data entry time, resources, and data entry errors.
“This partnership will not only benefit users of JustWare, but also the law enforcement sector of the justice community,” says Alison Higgins, Strategic Partner Manager at New Dawn Technologies, “this interface will create a more efficient and error-proof process in which both sides will receive only the data they need on their schedule”.
VisionAIR is now an authorized JustWare | Solutions Suite reseller. VisionAIR will be able to assist in providing records management and case management for new and current customers who are interested in integrated law enforcement, court, prosecutor, probation, parole and public defender criminal justice information.
The first JustWare/VisionAIR data interfaces will be established in the Beckley Municipal Court in Beckley, West Virginia and the 9th Judicial District Attorneys in Colorado.
For more than 10 years, New Dawn Technologies has provided justice software, training, support and services for thousands of justice professionals, including courts, prosecutors, probation, parole, pretrial services and public defenders. The JustWare | Solution Suite is currently used in more than 200 city, county, district and state agencies. New Dawn Technologies is dedicated providing the most reliable software along with unsurpassed customer service and support. New Dawn Technologies is continually looking to extend its partnership opportunity with innovative companies that excel in the various justice technology markets.
Over the past 18 years VisionAIR has been dedicated to bringing technological solutions to the public safety and criminal justice community. VisionAIR partners with its clients to serve both small and large communities anytime, anywhere. VisionAIR’s management team and the entire company are committed to its key strategic initiatives: Client Satisfaction, Products Excellence, Sales Growth, Financial Success, and Employee Value.
Press Contact
Marlene Martineau
Related Author
Chana Wald
New Dawn Technologies Welcomes Seven New Customers {September 25}
LOGAN, UTAH – September 25, 2008 – New Dawn Technologies is proud to announce the addition of seven new customers to the JustWare family. These agencies are taking advantage of several New Dawn products such as JustWare | Prosecutor, JustWare | Municipal Court, and JustWare | Probation. JustWare is a powerful web-based case management solution that leverages the latest in Microsoft .NET technology and allows these agencies to efficiently manage and automate their workflow.
Mono County Probation | California
The Mono County Probation Department maintains offices in Mammoth Lakes and Bridgeport, California. They provide supervision for adult probationers and juvenile offenders, with the goal of protecting the community, rehabilitating offenders, and preventing crime. With JustWare | Probation case management solution, Mono County Probation Department will have the capability to track and manage probation cases efficiently from start to finish.
City of Glendale Prosecutors Office | Arizona
The City of Glendale Prosecutor’s Office is an agency responsible for prosecuting a variety of ordinance violations and state statute violations within the city limits of Glendale, Arizona. The Prosecutor’s Office found their current case database to be ineffective in speed and functionality; a search quickly began for a new case management system. After a competitive industry search, JustWare | Prosecutor was selected as their new case management solution enabling them to process their case workflow more efficiently. The Glendale office will be using JustWare’s Business Rules Manager to automate their victim and witness document needs. The office also plans to make personnel workflow changes to ensure that they are utilizing JustWare to its full capacity.
Clark County Special Defender’s Office and Office of Court Assigned Council | Las Vegas, Nevada
Clark County Special Public Defender’s Office (SPD) in Las Vegas, Nevada was established in 1997 and handles mostly homicide cases including the majority of death penalty cases and those involving juvenile homicide offenders. The SPD also has a Family Defense Project that provides legal support to parents in danger of losing their parental rights.
The Office of Court Assigned Council (OAC) in Clark County also has access to JustWare. When scheduling or other conflicts arise, disabling SPD from handling a case, outside counsel is provided through the OAC. In future plans, OAC attorneys will be allowed access to JustWare through a Virtual Private Network, which partitions the outside attorneys from gaining full access to the SPD’s main database but still enables them to use JustWare’s functionality and powerful automation capabilities.
Jacksonville City Municipal Court | Illinois
Jacksonville City Municipal Court in Jacksonville, Illinois handles a variety of city ordinance violations and receives payment for fines issued by the court. Jacksonville City officials used Excel spreadsheets to create two databases in an effort to track cases and financials. This system was becoming increasingly problematic and inefficient, and the city began looking for something better.
Jacksonville selected JustWare | Municipal Court as its case management solution. By utilizing the powerful financials and case work flow features of JustWare, city officials will now be able to eliminate duplicate data entry, which was almost a necessary evil with their two database in-house system. JustWare’s comprehensive case management storage abilities will enable all financial data to be tracked and attached directly to the court case it belongs to.
City of Beckley Municipal Court | West Virginia
Beckley Municipal Court selected JustWare | Municipal Court as its case management solution to track traffic violations and other municipal and state statute violations occurring within the city limits. As part of the implementation, the Court will receive cases submitted electronically from the Beckley Police Department. New Dawn Technologies and VisionAIR have partnered to create an electronic data exchange between the Police Department records management system, VisionRMS, and the Court’s case management solution, JustWare; if the case is determined to be handled by the municipal court, the case data will be automatically transmitted through the interface directly into JustWare for scheduling, tracking, and filing.
CNMI Office of Parole and CNMI Division of Youth Services | Saipan
Commonwealth of Northern Mariana Islands (CNMI) Office of Parole and Division of Youth Services join the CNMI Judiciary and CNMI Attorney General’s Office with their implementation of JustWare. Both the Office of Parole and Division of Youth Services will be installing JustWare | Probation as their case management solution. While all these offices are currently using individual databases, future plans for Saipan include creating an interface between the agencies, linking them all together to become a true criminal justice integrated system (CJIS).
Press Contact
Marlene Martineau
Related Author
Dru Brown
New Dawn Technologies and Tybera Development Group announce strategic partnership {September 24}
Logan, Utah – September 24, 2008 – New Dawn Technologies and Tybera Development Group announce a strategic partnership to provide software interfaces for users of JustWare and eFlex.
Working together, eFlex automates both the filing and court filing fee collection by exchanging information with JustWare’s case management, document management and accounting systems. JustWare further automates the process by sending automatic updates to attorneys and court users when the status of their filings changes. The electronic exchange between eFlex and JustWare utilizes all industry standards, including LegalXML CourtFiling v1.1, GJXDM, and NIEM.
Allison Higgins, Strategic Partner Manager for New Dawn Technologies said, “We are very excited for the doors this will open. This partnership will reduce the workload, help ensure accuracy, and eliminate the need for duplicate data entry for both the sender and the receiver of the information. We continually strive to bring new technologies to our customers; this partnership allows us to bring cutting-edge technology to not only our customers but to Tybera customers as well”.
For more than 10 years, New Dawn Technologies has provided justice software, training, support and services for thousands of justice professionals, including courts, prosecutors, probation, parole, pretrial services and public defenders. The JustWare | Solution Suite is currently used in more than 200 city, county, district and state agencies. New Dawn Technologies is dedicated providing the most reliable software along with unsurpassed customer service and support. New Dawn Technologies is continually looking to extend its partnership opportunity with innovative companies that excel in the various justice technology markets
Press Contact
Marlene Martineau
Related Author
Chana Wald
New Dawn Technologies is featured in multiple issues of Courts Today {August 4}
August 4, 2008—Logan, Utah— New Dawn Technologies is featured in multiple issues of Courts Today.
Courts Today, a national justice publication chose to feature New Dawn Technologies in multiple publications this year.
CMS: Top Concerns & Solutions—discusses the top concerns of Court personnel today and how technology provides solutions. New Dawn Technologies case management solution, JustWare, meets each concern with a fool-proof solution.
Due Process: How Courts Collect fines and fees owed them—discusses how technology has helped courts generate revenue successfully. JustWare’s easy-to-use financials program allows courts to collect on tickets, fines, and allocate fees generating revenue for the court.
For more than ten years, New Dawn Technologies has strived to not only provide cutting-edge technology but also in providing the latest information on technology. JustWare solutions are currently utilized in more than 200 court, prosecutor, public defender, probation, parole and pretrial agencies nationwide.
Courts Today is distributed nationally to more than 10,000 justice professionals each month.
Press Contact
Marlene Martineau
Related Author
Chana Wald
Montgomery County State's Attorney's Office selects JustWare | Prosecutor {May 12}
LOGAN, UTAH—May 12, 2008—Montgomery County State’s Attorney’s Office selects JustWare | Prosecutor.
Montgomery County State’s Attorney’s in Rockville, Maryland, began their case management search in late 2005. After a rigorous two-year selection process that included: in-depth vendor background checks, vendor stability analysis, customer satisfaction surveys, features and functionality analysis, software support analysis, verification that the software could operate in Montgomery tight security environment and overall adaptability, Montgomery County selected JustWare | Prosecutor.
In selecting a case management solution, security was top priority. Montgomery County utilizes Tivoli Security Management Software to create a secure environment and accurately manage their security processes. A case management solution that was flexible enough to incorporate all current security features was vital. “Our unique program design and the capabilities of JustWare enable us to fit their security model perfectly,” said Kyle Kennington, Senior Project Consultant at New Dawn Technologies, “JustWare will work hand-in-hand with their current security requirements so that none of their existing security measures are forfeited”.
As a results-oriented prosecutor, Montgomery County State’s Attorney, John J. McCarthy, also required a system that would allow them to run accurate reports containing pertinent information. Prosecutors will use all of JustWare’s customized reports, as well as fifteen additional reports created specifically for their agency by New Dawn Technologies. They plan to fully utilize JustWare’s functionality of entering case information once and incorporating that information through multiple processes. JustWare will also allow Montgomery County to receive automatic updates from state systems. “It is equally important that JustWare has the ability to systematically import The State of Maryland District Court Case information, thereby eliminating the need for one or many of our users to manually enter case information,” said Harry Carew, Senior Project Manager in Montgomery County.
The Montgomery County State’s Attorney’s employs over a hundred people who process over 40,000 criminal matters each year, to serve a population of approximately one million citizens. The Montgomery County State’s Attorney’s Office manages two Domestic Violence dockets, an Elder Abuse Task Force, a Citizens’ Complaint Bureau, an Internet Safety Initiative, and the State’s first full-time Gang Prosecution Unit. New Dawn Technologies has provided state-of-the-art case management solutions to prosecutors, courts, municipal courts, public defenders, pretrial services, and probation & parole agencies for more than ten years. New Dawn Technologies delivers quality products of agency defined case management, document automation, report generation, mobile and data sharing needs to local, state and county justice communities. JustWare | Solutions Suite is currently used in more than 200 agencies nationwide.
Press Contact
Marlene Martineau
Related Author
Chana Wald
New Dawn now offers the JustWare | Solution Suite in a hosted environment {April 25}
April 25, 2008 —Logan, Utah—New Dawn Technologies now offers their powerful JustWare | Solution Suite in a hosted environment.
New Dawn Technologies now offers the JustWare | Solution Suite in a fully hosted solution providing agencies of all sizes the most powerful case management system (CMS), data integration and public access solution hosted in a secure and completely maintained atmosphere. A hosted case management, data integration, and public access offering serves as an alternative to standard onsite or on premise case management where the agency provides the hardware and the IT staff to maintain it. This solution enables agencies to focus on their core mission without worrying about the hassles of supporting and maintaining an onsite IT department.
Hosted solutions, also referred to as software-as-a-service (SaaS), accommodate agencies of all sizes by having the vendor host (provide) all equipment, , third party software, backup and hardware maintence, and hardware for a monthly, quarterly, or annual subscription fee. In most cases, this model is often less expensive than maintaining the system onsite. Users do not forfeit any security or data information; in fact much is gained by selecting to have a system hosted.
By selecting New Dawn’s Hosted Solutions, subscribers are provided with:
- Access to data at all times with hardware and backups, system redundancy provided,
- a secure hosted facility—to ensure current security measures are met, and
- multi-tenancy architecture—to optimize functionality and customizability.
JustWare is designed from the ground up to provide a powerful SaaS application. New Dawn provides state-of-the-art technology in a secure, controlled environment. New Dawn maintains and provides all necessary hardware, and all operating and database system software to allow agencies to quickly implement a new case management solution. JustWare’s hosted solution provides considerable cost savings compared to a traditional onsite model.
“Our Hosted Solution service is ideal for agencies of all sizes, whether or not they have an onsite IT department. Our department provides all hardware and third party software and in essence becomes our client’s IT department. We monitor uptime, temperature, network function and bandwidth usage all day—every day, so our clients don’t have to”, said Andrew Shumway, director of IT and development at New Dawn Technologies.
For more information on Hosted Solutions please visit our webpage and download our Buying from the Grid: Case Management Software as a Service white paper.
For more than 10 years, New Dawn Technologies has maintained a 100 percent commitment to customers resulting in a 98 percent customer retention rate. New Dawn Technologies delivers quality products of agency-defined case management, document automation, report generation, mobile and data sharing needs to local, state and county justice communities. JustWare | Solution Suite is currently used in more than 200 agencies nationwide.
Press Contact
Marlene Martineau
Related Author
Chana Wald
New Dawn Releases New Versions of JustWare | Probation & Parole and JustWare | Pretrial Services {April 3}
LOGAN, UT—April 3, 2008— New Dawn Technologies releases version 5.0 of JustWare | Probation & Parole and JustWare | Pretrial Services case management software program. This latest version of JustWare utilizes innovative technologies to increase staff productivity and IT efficiency, and allows full, securely-encrypted access via the web for out-of-office access.
Greg Williams, Director of Services at New Dawn Technologies, noted, “The latest versions of JustWare | Probation & Parole and JustWare | Pretrial Services are the culmination of eleven years of case management development, APPA standards adherence and NAPSA industry knowledge. All of our functionality and design decisions were directed by the input, feedback, enhancement requests, and direct involvement from our customers from around the country.”
New Dawn Technologies recognizes that productivity is important in every probation, parole and pretrial agency. Probation, Parole and Pretrial Chiefs and Officers, administrators, cashiers, and support staff each have unique case management needs based on job function. To facilitate productivity, New Dawn has incorporated new features that allow you to customize JustWare much more than ever before.
- When users launch JustWare, they are presented with their own My JustWare start page, or dashboard. My JustWare presents the user with relevant data—based on security role and job function—like personal and team calendars, graphical reports, work queues and tasks, charts, and reports that hyperlink directly to important case, defendants, event records and case plans—all on one screen.
- The dynamic XML environment allows you to design data entry and view screens specifically tailored to the job functions and security roles of each functional group in your office. Users only see and view the data, fields, and screens that are required for their jobs.
- Productivity is also increased when training is decreased. JustWare’s familiar style includes a web-style, global quick search engine that returns hyperlinked, intelligently ranked results from virtually everything entered in case and name/party records. JustWare also follows the tabbed browsing standard set by recent Internet browsers. Multiple cases, names/parties, reports and dashboards can be opened providing users with many views of information at once.
- The JustWare Business Rules Manager enables administrators to configure business rules that automate a variety of repetitive case processes for system users, like agency defined case plans defined for each case type, saving hours of case management data entry time and helping to ensure the accuracy of information, documents, and events.
- JustWare redefines the relationship between case management and reporting by tightly integrating with Microsoft SQL Reporting Services. This integration enables JustWare users to utilize hyperlinked, agency-defined, clickable, drill-down charts and reports as part and parcel of the system. Embedded reports elegantly combine data entry and data summary.
With JustWare’s new features, users can track of all case elements in one central location, reduce paper pushing by utilizing JustWare’s event and document generation engine, a familiar Virtual Filing Cabinet for all electronic files, access up-to-date reports and statistics via personalized dashboards, and obtain and submit information directly from courts, prosecutors and state agencies.
New Dawn is one of the first criminal justice software providers to offer a case management solution to probation, parole and pretrial agencies as a hosted or managed offering. “We believe many small to mid-size agencies will finally be able justify the expense of an enterprise level case management solution by reducing the major capital expenditures that accompanies an on-premise solution. Now we can offer a solution to any size agency by providing our on-premise solution for those agencies that have the technical infrastructure and staff in place to support JustWare and for those who want the surety of managed back-ups, server upgrades, and total security our hosted solution can reduce their total cost of ownership,” added Williams. New Dawn’s monthly, quarterly or yearly subscription plans eliminate hardware, technical resources salary, and software fees.
Feel free to visit JustWare | Probation & Parole and JustWare | Pretrial Services and sign up for one of the webinars that will focus on this newest release.
Press Contact
Marlene Martineau
New Dawn selected by Texas DIR as approved court case management vendor {March 28}
LOGAN, UTAH – March 28, 2008-Texas Department of Information Resources (DIR) selects New Dawn Technologies to join their list of approved case management vendors for courts.
The DIR was established in 1989 by the Texas State Legislature to ensure state agencies were aware of the most current technologies available to them. Since its establishment, the DIR has been actively involved in presenting options to the state of Texas that “provide the most cost-effective and useful retrieval and exchange of information within and among state agencies” says John Wilkins, Texas Account Executive. The list of vendors selected by the DIR can be used by agencies looking for a new case management solution. By utilizing the DIR list, agencies are able to skip much of the purchasing process and implement much faster because required negotiation and contracts have been completed by the state. More than 5000 agencies are currently using the DIR list. New Dawn Technologies joins this prestigious list of vendors to offer a more technologically advanced, agency-specified solution to empower each agency.
“This is truly a win-win situation for the state of Texas and New Dawn Technologies. Now courts of all sizes in Texas will have access to the latest in court software technology,” said Frank A. Felice, Vice President of Sales and Marketing at New Dawn Technologies.
JustWare | Court is a complete case management and workflow solution for the justice community. JustWare enables users to manage their workflow, case management, document automation, calendaring, events and reporting needs. JustWare also tracks all essential name and case information for every individual involved in a case including; victims, officers and attorneys. JustWare delivers the advantages of a custom developed program with all the benefits of an off-the-shelf product. Customers control the look and feel of code tables, documents, reports, numbering conventions, and data sharing requirements.
JustWare | Court is the culmination of more than a decade of case management development and court industry knowledge. Its development was directly influenced by the direct input, feedback, enhancement requests, direct involvement of our customers around the country, and by the adherence to the technology standards defined by COSCA/NACM.
For more than 10 years, New Dawn Technologies has maintained a 100 percent commitment to our customers. New Dawn Technologies delivers quality products of agency-defined case management, document automation, report generation, mobile and data sharing needs to local, state and county justice communities. JustWare | Solution Suite is currently used in more than 200 agencies nationwide.
Press Contact
Marlene Martineau
Related Author
Chana Wald
New Dawn Technologies enters agreement to offer RFID technology to customers {February 29}
Logan, Utah – February 29, 2008 – A strategic agreement between New Dawn Technologies and FileTrail has been reached to offer Radio Frequency Identification (RFID) functionality to JustWare customers.
New Dawn Technologies customers will now be able to use Radio Frequency Identification technology with JustWare case management software to track the locations of documents and files. RFID is an effective way to track paper files or any other physical object as it moves around an office. RFID works when an RFID tag is affixed to a paper file, document or a piece of evidence. As that object moves around the office an antennae receives the signal the tag emits. The transceiver then decodes this information and is able to give an accurate location of the file, document or object. Antennae’s can be placed virtually anywhere in an office including door frames to track documents as they pass through. RFID can also be used to check in/out evidence, files and other physical objects creating an audit trail of possession.
The benefits of RFID include: eliminating manual searches for files, automatically tracking of files as they move, cutting the time to complete file audits by nearly 80 percent, leveraging staff security badges to speed checkout, and alarming exits with audio, visual, and email alerts.
To fit the needs of offices of varying sizes, FileTrail offers the ability to scale RFID implementations to fit the needs of a particular office. Smaller scale RFID implementations can be as simple as a handheld scanner to check in and check out materials. Innovative solutions such as name badges with RFID tags affixed can record who is in possession of a particular item in real time.
Frank A. Felice Vice President of Sales for New Dawn Technologies said, “We have spoken with numerous offices, one of their biggest challenges is quickly finding a case file. When JustWare and RFID technology are combined it is very difficult to lose anything.”
For more than fifteen years FileTrail has been the industry leader in RFID technology. In 2002 FileTrail became the first RFID manufacturer to develop true browser-based records tracking system. Based in San Jose California, FileTrail is able to leverage their proximity to Silicon Valley to continually remain on the cutting edge of new technology. FileTrail boasts customers on three continents and in more than 47 industries, including “Fortune 10” corporations.
For more than 10 years, New Dawn Technologies has provided justice software, training, support and services for thousands of justice professionals, including courts, prosecutors, probation, parole, pretrial services and public defenders. Our JustWare | Solution Suite is currently used in more than 200 city, county, district and state agencies. New Dawn Technologies is dedicated to providing the most reliable software along with unsurpassed customer service and support.
Press Contact
Marlene Martineau
Related Author
Jeff Eddington
New Dawn Technologies Continues in Aggressive Growth Pattern {February 1}
New Dawn Technologies total sales revenue grew by more than 30 percent in 2007 compared with year 2006, the largest area of growth to new customers in the court market; which included new municipal court, tribal court, and superior court customers. Existing customer sales skyrocketed by more than 93 percent. “The growth of New Dawn is not surprising. We have an industry leading product, industry leading customer service, and offer numerous customer training opportunities tailored to increase the ongoing use and productivity of their agency. With JustWare we are setting up each customer to succeed and in return we at New Dawn do as well.” said Frank A. Felice, vice president of New Dawn Technologies.
Licenses of JustWare, New Dawn Technologies core software offering, rose by more than 20 percent when compared to year 2006. Felice said, “This is the best kind of growth, sustainable growth. We are able to expand our company at an aggressive pace, hire new team members and at the same time never waiver on our commitment to the customer. This is an exciting time to be a New Dawn team member and customer.”
Other areas New Dawn Technologies saw growth was in the prosecutor, probation, parole, pretrial, and public defender markets. With the introduction of JustWare in three new states in 2007, New Dawn Technologies now has customers in more than 30 states.
For more than 10 years, New Dawn Technologies has provided justice software, training, support and services for thousands of justice professionals, including courts, prosecutors, probation, parole, pretrial services and public defenders. JustWare | Solution Suite is used in 200 agencies nationwide.
Press Contact
Marlene Martineau
Related Author
Jeff Eddington
National Center for State Courts evaluates New Dawn Technologies JustWare | Solution Suite {January 30}
Key members of the National Center for State Courts (NCSC) recently spent several days with New Dawn Technologies’ personnel in Logan, Utah to fully evaluate and analyze the JustWare | Solution Suite. The primary objectives of this project were to assess court technology solutions offered by New Dawn and to provide feedback in the areas of market needs and compliance with national standards.
The NCSC concluded that the flexibility offered by New Dawn’s products is very suitable for courts.
“New Dawn provides tremendous flexibility in its products, with user configurable codes, business rules, and an open database culture. Customers can modify screens and can even develop their own screens. New Dawn’s decision to utilize the Microsoft .NET framework provides the flexibility and scalability needed to offer their products on the broad array of Windows platforms.”
-NSCS final report
The NCSC stated that New Dawn’s name-centric database was comprehensive enough to establish relationships between various names within the database and would easily handle complex child welfare cases, multiple defendant criminal charging documents, and gang affiliations. With JustWare’s data partitioning, JustWare could easily be implemented as a statewide system – allowing each separate court to protect case-specific data while sharing general information.
The NCSC agreed that with thorough testing of product enhancements and included upgrades for customers courts would be able to continually have the latest in case management technology without a large financial burden.
“The NCSC’s review of our products and services in very important to us. They know firsthand what Courts need and want – and we want to make sure our solutions comply. This review will help us improve our products to better serve the different courts around the country,” stated Tom Higgins, President and CEO of New Dawn Technologies.
For more information on the NCSC’s evaluation of JustWare, visit New Dawn Technologies online.
About the NCSC
The National Center for State Courts is an independent, nonprofit court improvement organization courts turn to for authoritative knowledge and information. All of NCSC’s services — research, information services, education, consulting — are focused on helping courts plan, make decisions, and implement improvements that save time and money, while ensuring judicial administration that supports fair and impartial decision making.
About New Dawn Technologies
New Dawn Technologies provides justice software, training, support and services for thousands of justice professionals. The JustWare | Solution Suite is currently used in more than 200 city, county, district, state, federal and international courts and agencies.
For more information on the products and services offered by New Dawn Technologies:
* Visit us online
* Follow New Dawn Technologies on Twitter
* New Dawn Blogs
* Webinars
* Grant News
* White papers
* YouTube Channel
Press Contact
Marlene Martineau
Related Author
Chana Wald
New Dawn Announces New Customers {January 6}
LOGAN, Utah—January 6, 2008— New Dawn Technologies announces new customers.
New Dawn Technologies welcomes new agencies into our growing company. All these new customers will be implementing the latest, web-based version of JustWare. With the variety of these agencies, New Dawn Technologies is progressively becoming a leader in case management solutions for Prosecutors, Public Defenders, Courts, Pretrial Services, Probation and Community Corrections.
Sedgwick County District Attorneys and Department of Corrections | Wichita, Kansas
Sedgwick County District Attorneys and Department of Corrections serves a population of 470,895. JustWare | Prosecutor and JustWare | Pretrial Service were selected based upon its superior functionality compared to competitors. JustWare | Prosecutor will automate all case management functions of the district attorney, including but not limited to criminal juvenile, truancy, and consumer affairs. JustWare | Pretrial will be used by the Department of Corrections who manage pretrial services functions. This project will include a data conversion project from their mainframe system and an interface with Justice Systems, Inc. FullCourt, case management solution utilized by the district court.
City of Spokane | Spokane, Washington
City of Spokane officials chose JustWare to serve a population of more than 198,081. Each respective agency will utilize JustWare | Prosecutor, JustWare | Probation, and JustWare | Defender in multiple locations for each department. Decision makers were excited about the functionality and flexibility of JustWare to be used in a central CJIS environment taking advantage of a master name records and granular case security for each department.
Eighth Judicial Circuit Office of the District Attorney | Decatur, Alabama
The Eighth Judicial Circuit in Morgan County recently selected JustWare | Prosecutor over other case management systems they evaluated because they wanted a solution that was comprehensive enough to capture all their data and a company that had a strong service track record. The Eighth Judicial Circuit joins the 24th and 25th Judicial District as New Dawn’s Alabama customer base grows.
Canyon County Prosecuting Attorney | Caldwell, Idaho
Canyon County Prosecuting Attorney’s Office serves more than 173,302 citizens of Idaho. After a thorough investigation of many different systems, JustWare | Prosecutor was selected to meet the criminal and civil needs of the county. JustWare will replace the counties existing internally development application. Canyon County is most excited about the quick search functionality of JustWare, its unified case management design and its ability to provide bar-coding functionality.
Nisqually Tribal Court | Olympia, Washington
Nisqually Tribal Court selected JustWare | Court as their first case management solution to serve a resident population of more than 588 citizens. Nisqually joins New Dawn’s growing list of tribal court implementations in the State of Washington.
Louisiana Office of Workers Compensation | Baton Rouge, Louisiana
Louisiana Office of Workers Compensation has selected JustWare | Court after an extensive four year search for a case management solution. JustWare will be implemented in offices statewide to create a more unified data sharing solution for their judicial and legal staff. JustWare’s web based design allows for easy deployment and access statewide.
Salt River Pima Maricopa Indian Community Tribal Court | Scottsdale, Arizona
Salt River Pima Maricopa Indian Community Tribal Court selected JustWare | Court for the flexibility and customizability of the screens for each job function, task and tribal court staff member. The project will include a data conversion from their legacy system provided by Evans Caseload. Salt River joins New Dawn’s growing list of Arizona Tribal Court implementations.
Boise City Attorney’s Office | Boise, Idaho
Boise City Attorney’s Office serves a community of almost 200,000 citizens. JustWare | Prosecutor will be implemented to manage their workflow and to create an automated system for their reports and documents including advanced bar-coding functionality.
Ninth Judicial District Attorney’s Office | Glenwood Springs, Colorado
The Ninth Judicial District Attorney’s Office will be utilizing JustWare | Prosecutor in three counties. With JustWare, the counties will be able to share data and have access to various reports and documents creating a more unified prosecution agency. JustWare’s web design will allow every user in each of the counties to have quick and direct access to the central server. The project will also include an electronic data conversion from the state provided, mainframe based, legacy system Blackstone. JusticeBroker will also be used to receive law enforcement case and name information and electronic document and file attachments from New World Systems and VisionAIR’s law enforcement records management systems.
“We are excited to welcome these agencies into our growing family,” said Tom Higgins, President and CEO of New Dawn Technologies. “We look forward to working with each of them in the future to ensure their success.”
Press Contact
Marlene Martineau
Related Author
Chana Wald
2007 Press Releases
The Kentucky Prosecutors Advisory Council (PAC) Chooses JustWare {November 29}
Logan, UT—The Kentucky Prosecutors Advisory Council (PAC) has chosen JustWare | Prosecutor by New Dawn Technologies for automated case management. New Dawn is working with Affiliated Computer Services, Inc (ACS) to install JustWare in the first two of several Commonwealth’s Attorney offices across the state over the next three years. After the successful implementation of these two “pilot” agencies, the PAC will begin installing JustWare in Commonwealth’s Attorney offices all across Kentucky.
The implementation began with the installation of JustWare for 30 users in Fayette County, Kentucky’s 22nd Judicial Circuit. The Office of the Fayette Commonwealth’s Attorney, located in Lexington, prosecutes over 2,000 felony cases every year. Prosecutors, Victims’ Advocates, and support staff members of the 22nd Judicial District are now using JustWare as part of their office workflow.
Kentucky’s 54th Judicial Circuit, which includes Boone and Gallatin Counties and is located in Burlington, is also preparing to implement JustWare. They are expected to go live at the end of December 2007, using JustWare to assist them in servicing a population of approximately 118,223.
By the end of Kentucky’s JustWare implementation, as many as 57 Commonwealth’s Attorney offices statewide will be using JustWare to fulfill their case management, automation, and reporting goals.
New Dawn Manager Appointed to FACT Steering Committee {November 5}
LOGAN, UTAH—Marlene Martineau, Marketing and Communications Manager of New Dawn Technologies, was selected to serve as a member on the Forum on the Advancement of Court Technology (FACT) Steering Committee.
FACT was formed in 1989 to serve as a consortium in which private sector companies and senior court representatives work together to strengthen the communication between courts and their technology providers. FACT members support a variety of national court and technology management associations, including the National Association for Court Management (NACM), the National Center for State Courts (NCSC), and Conference of State Court Administrators (COSCA).
As a member of the steering committee, Martineau will assist in developing and maintaining a forum for the improvement of technology used by legal professionals. She, along with the other members of the esteemed committee will create strategies and practices to incorporate better, more robust technology options in the professional community.
“It is an honor to be selected to serve on this committee. The conversations between the public and private sectors held during committee meetings have always been honest, open conversations and will only continue to benefit the court community in meeting the needs of all involved. I’m excited to play a more active role in these conversations and work with other committee members to bridge the gap between the court community and their technology vendors,” said Martineau.
Press Contact
Chana Wald
Related Author
Chana Wald
New Dawn Technologies Announces Three New Customers {July 25}
LOGAN, Utah—July 25, 2007—New Dawn Technologies is pleased to announce four new customers: State of Kentucky Commonwealth Attorneys; the Yavapai County Public Defender’s Office in Prescott, Arizona; and the Menominee Indian Tribe of Wisconsin in Keshena, Wisconsin.
State of Kentucky Commonwealth Attorneys
The Kentucky Prosecuting Attorney Association has chosen JustWare for a statewide implementation. New Dawn Technologies will work with Affiliated Computer Services, Inc, or ACS, to successfully install JustWare in the Commonwealth Attorneys offices across the state. The implementation will begin with installation of JustWare | Prosecutor for users in two counties—Fayette County and another county of their choosing. Kentucky will continue to implement JustWare in other Commonwealth Attorney Offices over the next three to five years.
Yavapai County Public Defender’s Office | Prescott, Arizona
Yavapai County Public Defender’s Office serves the 298,701 residents of Yavapai County, Arizona. The office selected New Dawn after a thorough proposal process. They will implement the newest version of JustWare | Defender. Their implementation will include a data conversion from their Time Matters system to JustWare | Defender and a JusticeBroker exchange that will allow them to securely share information with other criminal justice agencies in Yavapai County.
Menominee Indian Tribe of Wisconsin | Keshena, Wisconsin
Menominee Indian Tribe of Wisconsin will implement JustWare | Court, JustWare | Probation and JustWare | Prosecutor to automate their entire justice system and better serve the five clans on the Menominee Indian Reservation. They will also use JusticeWebview to post their court data securely online.
“We are excited to include these four new customers in the growing JustWare family,” said Thomas P. Higgins, President and CEO of New Dawn Technologies. “We look forward to helping them use JustWare improve their office efficiency and workflow.”
Press Contact
Marlene Martineau
Related Author
Alyson H. Straquadine
New Version of JustWare | Prosecutor Released {June 26}
LOGAN, UT—June 26, 2007—New Dawn Technologies has now released JustWare | Prosecutor version 5.0. This new version of JustWare utilizes several innovative technologies to increase staff productivity and IT efficiency, and allows full, securely-encrypted access via the web for out-of-office access. Greg Williams, Director of Operations at New Dawn Technologies, says, “JustWare version 5.0 is the culmination of 11 years of case management development and prosecutor industry knowledge. All of our functionality and design decisions were directed by the input, feedback, enhancement requests, and direct involvement from our customers from around the country. JustWare is now an off-the-shelf case management solution that you can fully customize and make your own.”
New Dawn Technologies recognizes that productivity is important in every prosecutor’s office. Attorneys, administrators, investigators, and support staff in prosecutor’s offices have unique needs. The latest version of JustWare directs each group to data they need as quickly as possible. To accomplish this, New Dawn has incorporated new features that allow you to customize JustWare much more than ever before.
When users launch JustWare, they are presented with the new My JustWare start page, or dashboard. My JustWare presents the user with relevant data—based on security role and job function—like personal and team calendars, graphical reports, work queues and tasks, charts, and reports that hyperlink directly to important case/matter, name/party, and event records—all on one screen. The My JustWare pages, and all other pages in JustWare, are designed in XML, making them highly flexible, dynamic, and configurable for each agency.
This dynamic XML environment allows you to design data entry and view screens specifically tailored to the job functions and security roles of each functional group in your office. Users only see and view the data, fields, and screens that are required for their jobs.
Productivity is also increased when training is decreased. JustWare has been designed in a familiar style that capitalizes on the ubiquity of the Internet and its designs. JustWare includes a web-style, global quick search that returns hyperlinked, intelligently ranked results from virtually everything entered in case/matter and name/party records. JustWare also follows the tabbed browsing standard set by recent Internet browsers. Multiple cases/matters, names/parties, reports and dashboards can be opened providing users with many views of information at once.
The JustWare Business Rules Manager enables administrators to configure business rules that automate a variety of repetitive case processes, like local speedy-trial rules, saving hours of case management time and helping to ensure the accuracy of information, documents, and events.
JustWare redefines the relationship between case management and reporting by tightly integrating with Microsoft SQL Reporting Services. This integration enables JustWare users to utilize hyperlinked, agency-defined, clickable, drill-down charts and reports as part and parcel of the system. Embedded reports elegantly combine data entry and data summary.
Many case management solutions require that you purchase extra modules that will accommodate differences between different case types. JustWare has always been designed to allow agencies to track all case types, including civil matters. The newest version of JustWare includes new data entry and relationship features that help prosecutors better manage civil cases.
In a busy prosecutor’s office, IT efficiency is just as important as staff productivity. JustWare is a Microsoft .NET Smart Client application that utilizes the Microsoft ClickOnce deployment method. These technologies allow IT staff to securely and quickly deploy JustWare over a browser and install updates in a matter of seconds—without sacrificing any of the rich features or user-friendly navigations available with rich clients.
Feel free to visit JustWare | Prosecutor product information, technology blog discussing this latest JustWare release, and sign up for the JustWare | Prosecutor informational webinar that will focus on this newest release.
Press Contact
Marlene Martineau
Related Author
Whitney Todd
New Dawn Technologies Releases Latest Version of JustWare | Defender {May 23}
LOGAN, UT—May 4, 2007—New Dawn Technologies recently released JustWare | Defender version 5.0. This new version of JustWare utilizes several innovative technologies to increase staff productivity and IT efficiency.
The Clark County Public Defender’s Office—a 170-employee office in Las Vegas, Nevada—upgraded to the new version of JustWare in January 2007. This large, multi-division office customized JustWare with new data input and display screens that best serve each functional group. Their case study and video testimonials are available on New Dawn Technologies’ website.
A few highlights of this new, innovative release:
- Web Based: JustWare is a Microsoft .NET Smart Client application that utilizes the Microsoft ClickOnce deployment method. Thus, JustWare is completely accessible via the web, or even in a New Dawn hosted environment. These technologies enable JustWare to be browser deployable, easy to update and deploy across your organization and highly feature-rich and user-friendly for end users. Fundamental to this design is the use of web services, client-side resources, and integration with locally-installed productivity software such as Microsoft Office applications.
- XML-Based Client Environment: Attorneys, administrators, investigators, and support staff in Public Defender’s offices have unique needs. The latest version of JustWare accommodates these and other unique functional groups by designing the layout of the software in an XML markup language. This markup language allows unique views and screens specifically tailored to each functional group, giving each user or workgroup a unique experience.
- Convergence of Reporting and Case Management: JustWare redefines the relationship between case management and reporting by tightly integrating with Microsoft SQL Reporting Services. This integration enables JustWare users to utilize hyperlinked, agency-defined, clickable, drill-down charts and reports as part and parcel of the system. Report delivery via automated email schedules, report access base on log-in, and web accessible reports puts key data into the right hands at the right time. Agency-defined reports are integrated in any data entry screen to present summary data to users of different permissions in an easy-to-read format, combining data entry and data summary. JustWare also opens to a default “My JustWare” dashboard screen which displays hyperlinked reports that are personalized for each user.
- My JustWare Start Page: The powerful new My JustWare start page, or dashboard, is configured to deliver key data on time and in unique ways to different functional groups. My JustWare combines the power of the XML-based environment and integrated reports to bring each user relevant data—like personal and team calendars, graphical reports, charts, and reports that hyperlink directly to important case, name, and event records—all on one screen.
- Quick Search: JustWare includes web-style searching that capitalizes on the ubiquity and familiarity of the internet to minimize training. The global quick search function provides cross system searching on name and case data and returns hyperlinked results that are intelligently ranked and sorted.
- Tabbed Browsing: JustWare follows the tabbed browsing standard set by Mozilla Firefox and Internet Explorer 7.0. Multiple cases, names, reports and dashboards can be opened providing users with many views of information at once.
- Business Rules:The JustWare Business Rules Manager enables administrators to configure business rules that automate important tasks, saving hours of case management time and helping to ensure the accuracy of information, documents, and events.Business rules can be triggered by anything from an event status change, to a case type assignment. Results can include anything from a generated document to a changed event status, a warning message, or the creation of a new event.
- JustWare – a complete case management and workflow solution designed for prosecutors, courts, probation, parole, pretrial, and public defenders of all jurisdictions.
- JusticeBroker – an integrated justice data-exchange toolkit that enables agencies to electronically submit and receive data with other JustWare and non- JustWare agencies such as law enforcement and state systems.
- JusticeWebview – a secure, agency-defined query software tool that provides access to criminal justice information via the web.
- mobilelync – an add-on software program to JustWare to provide non-networked bi-directional synchronization to laptops.
- BriefLink – a browser-based software program that searches and indexes all name and case-associated documents and files.
Feel free to visit JustWare | Defender product information, technology blog discussing this latest JustWare release, and download a recorded webinar with a 10 minute highlight of this version.
Press Contact
Marlene Martineau
Related Author
Whitney Todd
New Dawn Announces Three New Court & Probation Customers {April 23}
LOGAN, Utah—February 23, 2007—New Dawn Technologies is pleased to announce three new customers: Kansas City Municipal Court in Kansas City, Kansas; the Superior and Supreme Courts in the Commonwealth of the Northern Mariana Islands; and Mariposa County Probation Department in Mariposa, California.
Kansas City Municipal Court, Kansas City, Kansas
The Kansas City Municipal Court selected JustWare | Municipal Court to automate their Municipal Court, which serves a population 144,210 with 40 employees, including two full-time judges. The Municipal Court will also be implementing automated external data exchanges with JusticeBroker, New Dawn’s GJXDM-compliant data exchange toolkit. One JusticeBroker exchange will automatically transfer suspended and revoked license information to the DMV so that the Kansas City Police Department will have the latest information. New Dawn Custom Development team will also convert their current system, provided by SUSTAIN, into JustWare.
CNMI Judiciary, Saipan, CNMI
Saipan, a U.S. territory, is a small island with about 80,000 inhabitants. It is the administrative center of the Commonwealth of the Northern Mariana Islands and is about a hundred miles north of Guam in the Western Pacific. The Superior and Supreme Courts have selected JustWare | Court, which they will be implementing in its latest version—version 5.0. JustWare will allow the courts to better track their cases, improve their document and reporting capabilities, and better manage their reporting. A major selection criterion was the ability to have staff fully utilize their keyboard for rapid data entry, a deficiency that their prior browser-only product couldn’t provide.
Mariposa County Probation Office, Mariposa, California
Mariposa County Probation Office is currently using a case management system provided by a vendor that is no longer supporting their product. Without on-going support, Mariposa County began an extensive search for a replacement system—a search which led them to JustWare | Probation. Mariposa County Probation Office is the fourth California probation agency to select JustWare in the last two years.
Press Contact
Marlene Martineau
Related Author
Whitney Todd
New Dawn Technologies Announces Six New Customers {March 2}
LOGAN, Utah—February 23, 2007—New Dawn Technologies is pleased to announce six new customers: Calaveras County Probation Department in San Andreas, California; Tennessee’s 6th Judicial District Attorney’s Office; Oklahoma’s District 14 Attorney’s Office; Alabama’s 25th and 24th Circuit District Attorney’s Offices; and Bingham County Prosecutor’s Office in Blackfoot, Idaho.
Calaveras County Probation Department, San Andreas, California
Calaveras County Probation Department has selected and implemented JustWare | Probation & Parole in their 18-user office. Prior to JustWare, the probation department did not have an automated case management software solution. With JustWare, they now manage complex financial records and fulfill a variety of cashier functions that were all performed manually before.
6th Judicial District Attorney General’s Office, Knoxville, Tennessee
Tennessee’s 6th Judicial District Attorney’s, located in Knoxville, Tennessee, serves a population of 405,000 in Knox County. The office selected JustWare | Prosecutor to fulfill they case management needs of their busy, 90-user office. In addition to case management, the office will implement New Dawn Technologies’ JusticeWebview for data viewing and reporting via the internet, and they will be utilizing two external data exchanges via New Dawn’s JusticeBroker. Their office will receive arrest citations from the Knox County Justice Information Management System into JustWare, reducing manual data entry. They will also provide dispositional information to the Tennessee Bureau of Investigation, again without any manual data entry on either end.
Oklahoma District 14 Attorney’s Office, Tulsa, Oklahoma
District 14 Attorney’s Office is the newest DA’s office in Oklahoma to select JustWare | Prosecutor as its case management solution. With this newest addition, 25 of the 27 District Attorney’s offices in Oklahoma will be actively using JustWare. District 14 will implement JustWare for 100 users to more effectively serve the population of 575,000 in Tulsa County in northeast Oklahoma. In addition to JustWare, they will implement New Dawn’s JusticeBroker. JusticeBroker will submit initial filing and final disposition data to the Oklahoma State Bureau of Investigation (OSBI), eliminating hours of work in both District 14 Attorney’s Office and the OSBI. Finally, New Dawn Technologies will convert the District’s historical data from their current case management system into JustWare to help the District begin functioning with JustWare as quickly as possible and to maintain their historical case and name data.
25th Circuit District Attorney’s Office, Hamilton, Alabama
The 25th Circuit District Attorney’s Office in Hamilton, Alabama serves Marion and Winston counties, with a cumulative population of 57,000. The office will implement JustWare | Prosecutor in a web environment, which will allow each of their 11 users, spanning the two counties, to access JustWare from any computer anywhere in the world as long as they have access to a secure internet connection. The office will also implement JusticeWebview, which will allow them to display convenient views of database information via the internet to staff and law enforcement personnel. New Dawn will provide two data conversions from two disparate databases into a single JustWare database. This will simplify office workflow and consolidate case histories.
24th Circuit District Attorney’s Office, Carrollton, Alabama
The 24th Circuit District Attorney’s Office—serving the neighboring counties of Fayette, Lamar and Pickens—selected JustWare | Prosecutor as well. The 13-user office serves a population of 55,000. They will implement JustWare in a web environment as well, for five of their users across their counties. New Dawn will electronically convert their historic case and name data, which is currently contained in the state-provided system, into JustWare, to maintain the historical integrity of their office through this transfer.
Bingham County Prosecutor’s Office, Blackfoot, Idaho
After repeated attempts to procure JustWare over the past seven years and with the support of the Office’s IT department and Scott Andrew, the County Prosecuting Attorney, the county commissioners approved the selection of JustWare | Prosecutor. The office will use JustWare to more effectively serve the local population of 45,000 by better managing their felony, misdemeanor, child protection, medical indigency, forfeiture, and infraction case load and workflow.
Press Contact
Marlene Martineau
Related Author
Whitney Todd
Denver District Attorney’s Office Goes Live with JustWare | Prosecutor {February 16}
LOGAN, Utah —February 16, 2007—The Second Judicial District of Colorado, the Denver District Attorney’s Office, went live with JustWare | Prosecutor on January 22, 2007—a mere six months after they selected JustWare. The District Attorney’s Office is a large, complex office, employing approximately 60 attorneys and 150 other staff, including investigators, legal secretaries and victim advocates and processing more than 14,000 cases each year. The office is divided into 14 distinct divisions and together they prosecute many of the misdemeanors and all of the felonies committed in the City and County of Denver.
This complex office is now automated by JustWare | Prosecutor, a case management software solution from New Dawn Technologies. Mark E. Creager, Denver District Attorney’s Director Information Services, says, “The case management needs of the Denver District Attorney’s Office are unique in many ways. The JustWare program has the flexibility we need to perform and manage those unique needs. This technology allows us to better serve the public and law enforcement agencies we are involved with.”
JustWare can process both felony and misdemeanor cases in one application. The Denver District Attorney’s Office has configured JustWare to recognize and automate the unique workflow for different types of cases—from each of the 14 divisions in the office. According to Nick Barton, one of the New Dawn Project Managers involved with their JustWare implementation, “The team over there [in Denver] was amazing. They knew their workflow inside and out and understood the inner-workings of [their previous case management system].” They knew exactly what they wanted from JustWare and their clear communication allowed Barton and others at New Dawn to successfully fulfill their automation goals.
New Dawn electronically converted historical data from Blackstone, a legacy case management software application. David Gines, head of the data conversion team, says “Denver’s management is very detail-oriented. They actively involved themselves in the conversion process. They caught all of the discrepancies so early on. That’s what it takes to make a data conversion successful.”
The office is actively exchanging electronic data with other agencies in their area via JusticeBroker. Their office regularly imports misdemeanor case data from the county court. In the first week alone, almost two thousand cases were imported from the county court database into the office’s new JustWare database, without any manual data entry. Denver District Attorney’s office also automatically exports police officer subpoenas to the Denver Police Department. Creager says, “With JustWare, Denver is now a leader in law enforcement data sharing.”
Press Contact
Marlene Martineau
Related Author
Whitney Todd
Integrated Justice in Action in Arizona {February 8}
LOGAN, Utah —February 2, 2007—Casa Grande City Prosecutor’s Office and Lake Havasu City Attorney’s Office, both of Arizona, have both taken a significant step towards automated, integrated justice by implementing an automated data exchange system that files arrest information from their local law enforcement agencies’ police records management system to their case management system—JustWare | Prosecutor from New Dawn Technologies.
Across the nation, justice is slowed by time-consuming communication between agencies. In the spirit of more open communication, the United States Department of Justice has sponsored the creation of a Global Justice XML Data Model (JXDM). This data model is the first step toward allowing justice agencies to share data electronically, greatly speeding communication through the justice process. Global JXDM, however, needs to be translated by a software tool to be transferred between agencies.
To accomplish this purpose, Casa Grande and Lake Havasu have both implemented JusticeBroker, New Dawn Technologies’ data-sharing platform, in their offices. JusticeBroker automatically retrieves all arrest information from the law enforcement agencies’ systems—both the City of Casa Grande and Lake Havasu City Police Department use the SunGard HTE system. All case, change and name information is retrieved from the SunGard systems and filed in JustWare.
Because of the success of this electronic filing system, the agencies’ data-entry time is decreased and data-entry error is eliminated. JusticeBroker has revolutionized the office workflow in both Casa Grande City Prosecutor’s Office and Lake Havasu City Attorney’s Office.
Debbie Mitchell, of Lake Havasu City Attorney’s Office, says, “JusticeBroker works seamlessly with JustWare” and “is a tremendous time-saver” in her office work-flow. Sandra Apodaca, of Casa Grande City Prosecutor’s Office, says that office workflow now “flows more smoothly,” thanks to JusticeBroker. The automatic arrest filing in Casa Grande eliminates hours of data entry every week and only requires about 15 minutes of weekly maintenance.
Press Contact
Marlene Martineau
Related Author
Whitney Todd
Wyandotte County District Attorney's Office Goes Live with JustWare | Prosecutor {February 1}
KANSAS CITY, Kansas — February 1, 2007—Sixty users in Wyandotte County District Attorney’s Office in Kansas City, Kansas are actively using JustWare | Prosecutor in their office.
Before JustWare, the consumer, criminal, and juvenile divisions utilized a variety of ad hoc systems for case management: paper and file-based organization, Excel-based data logs, and two Access-based databases with client and case information in the truancy and Child in Need of Care (CINC) divisions. The transition from these disparate systems to the JustWare automated case management system is quite dramatic, particularly for such a large organization, and has significantly changed their office workflow and other processes. Kyle Kennington, the New Dawn project manager who worked with Wyandotte County DA’s Office, says that everyone in the office “really came together and worked hard. They made a difficult transition successful.”
The office came together in the week before implementation and entered 700 of their 2000 active cases during the four-day user training The DA’s office also formed a JustWare intake group that receives all incoming cases and processes them in JustWare. All of the changes required by the JustWare implementation will help the DA’s office streamline their case intake and handling procedures. Chris Stevens, the Office’s IT representative and Wyandotte County Project Manager says, “I am surprised how powerful the JustWare application is. The most important piece is formulating your department’s workflow. Once that is determined, the pieces are entered into the system and you are ready to start entering cases.”
As the office continues to use JustWare to automate and streamline workflow, it will be easier to diversify office organization. Historically, the office utilized very strictly-defined divisions and responsibilities with little cross-over. A major goal of this project is to leverage the unified case management capabilities of JustWare to allow the attorneys and office staff to work on a variety of case types—all on a single system. This flexibility and unified approach allows the office to develop a more diverse staff base with more cross-training opportunities.
As the office becomes more comfortable with JustWare and their new workflow, the office will implement JusticeWebview—a web-based application which presents important case information to internal and external stakeholders and organizations. JusticeWebview will enhance communication with several organizations. The DA’s Office operates a very active truancy department; currently, local schools keep the phones ringing off-the-hook for updated information on their students. With JusticeWebview, the truancy department will simply issue secure log-on credentials to the schools and the schools will access up-to-date reports about their students at any time. JusticeWebview will also provide case details and status to local law enforcement agencies.
Wyandotte County District Attorney’s office is operated by dedicated individuals who are committed to improving the day-to-day activities of their office. They are confident that as they are able to enter data into JustWare and use it on a daily basis that JustWare will improve the inner-workings of their office. Stevens says, “It is obvious a lot of thought has gone into the JustWare product.” He says they are even planning to implement JustWare for their Municipal Court as well.
Press Contact
Marlene Martineau
Related Author
Whitney Todd
New Dawn Technologies Announces Four New Customers {January 31}
LOGAN, Utah—January 31, 2007—New Dawn Technologies is pleased to announce four new customers: Anchorage Municipal Attorneys, Adams County State Attorney, Bozeman City Attorney’s Office, and the Douglas County District Attorney. New Dawn Technologies is excited to welcome these agencies into our growing ranks of county and city prosecutors using JustWare | Solution Suite for their automated case management needs.
Anchorage Municipal Attorneys, Anchorage, Alaska
Anchorage Municipal Attorneys are located in Anchorage, Alaska, the largest city in Alaska with 275,043 residents, which comprises more than two-fifths of the state’s population. They will use JustWare | Prosecutor in their busy office to track their diverse caseload, manage their pre-trial diversion division and collect and allocate victim restitution payments
They will convert their mainframe based data into the new JustWare system. JusticeWebview will provide case update and event information access to law enforcement. Using JusticeBroker, New Dawn’s data sharing platform, this progressive office will electronically receive arrest information from Tiburon’s law enforcement record management system and exchange bi-directional court-data from the Maximus’ CourtView solution.
Adams County State Attorney, Quincy, Illinois
Adams County State Attorney’s office serves a population of 67,040 and is located in a city thick with 19th Century river city nostalgia popularized by Mark Twain. In preparation to revolutionize their office from their previous paper filing system, Adams County State Attorney’s upgraded all their hardware. Using JustWare’s filing cabinet this office is now able to automatically generate and file documents in seconds.
Bozeman City Attorney’s Office, Bozeman, Montana
Bozeman City Attorney’s Office is the third JustWare customer in the county seat of Gallatin County. Gallatin County is the fastest-growing county in the state and in 2001, Bozeman, the fifth largest city in the state, was declared an All-American City.
Using money budgeted by the city, Bozeman City Attorney’s Office purchased JustWare as their case management solution. Their key goals for JustWare automation is to track their civil and criminal cases, track and collect fees for citations that go out to warrant, and using JustWare’s EventEngine, automatically email law enforcement on key case status updates.
Douglas County District Attorney, Minden, Nevada
As part of a county wide public safety and integrated justice automation project, JustWare and Spillman Technologies were selected to replace the county’s AS400 based HTE / JALAN system. Douglas County District Attorney’s will be converting all their data from the JALAN district attorney system into JustWare. JustWare will assist this office with easier data entry and accessing more usable data. Douglas County District Attorney’s will be electronically receiving data from Douglas County Sheriff’s Office through a JusticeBroker query interface with Spillman Technologies XML Query Server product.
Press Contact
Marlene Martineau
Related Author
Elsie Boyer
New Dawn Technologies Attains Microsoft Gold Status {January 19}
LOGAN, Utah—January 19, 2007—New Dawn Technologies recently attained Gold Certified status in the Microsoft Partner Program. Microsoft Gold Certified Partners are companies that provide the highest levels of technical expertise, strategic thinking, and hands-on skills.
“This certification is a testament to the relationship we have developed with Microsoft,” said Tom Higgins, president and CEO, New Dawn Technologies. “We have been working towards this goal for two years and attaining it accentuates our ability in providing highly functional case management solutions to the many facets of the justice community.”
New Dawn Technologies demonstrated expertise with Microsoft products by employing five Microsoft Certified Professionals (MCPs), offering a broad-range of experience ranging from office automation to business intelligence, and presenting real-world perspective technology strategies to become Microsoft Gold Certified, Additionally, to gain Microsoft Gold Certification, New Dawn Technologies customers were asked to participate in a customer survey in which New Dawn Technologies ranked uncommonly high.
Due to its new status, New Dawn Technologies now receives marketing resources, extensive technical support and training from Microsoft, as well as greater access to Microsoft products and technologies. New Dawn Technologies also has greater opportunities to participate in beta software testing. These opportunities will keep New Dawn Technologies at the forefront of case management software technology allowing their customers to obtain the technologically advanced software they need.
“People are looking for companies that bridge the gap between their needs and technology capabilities. They will trust a company that will be their expert advisor for long-term strategic technological plans. Microsoft Gold Certified Partners, who have certified expertise, training, and support from Microsoft, build positive customer experiences,” continued Higgins.
Press Contact
Marlene Martineau
Related Author
Elsie Boyer
New Dawn Technologies Launches New Website {January 17}
LOGAN, Utah – January 17, 2007 – What began as a project to create a new logo for the JustWare | Solution Suite soon blossomed into development of a new website. The updated website incorporates more interactive elements, which allows visitors to quickly gather more information on our products, services, and customers. New Dawn Technologies launched the new website on January 12, 2007.
“The latest version of JustWare uses cutting-edge technology; its brand needed a facelift to reflect the progressiveness of the application. To support this facelift, we felt it was a good time to launch a new website and add some additional features,” said Tom Higgins, president and CEO, New Dawn Technologies. These additional features include video testimonials, topic-specific blogs, and a webinar archive.
Site visits can be invaluable when researching a case management solution. Spending a day or two in an agency’s office provides in-depth knowledge of that agency and how they use their current case management solution. However, site visits can be expensive. Now you can visit our customers from the convenience of your own desk. Watch the available streaming videos of our customers as they talk about their experiences with New Dawn Technologies and the JustWare | Solution Suite.
Become part of the conversation, visit our blogs. Members of the New Dawn staff will be posting regular comments on three different topics: general case management solutions – what they are, how they automate agencies, what to consider when purchasing, etc.; integrated justice – latest trends, success stories, etc.; JustWare – how this case management solution uses cutting-edge technology and other highlights. Feel free to submit thoughts or questions to any of our blogs. We welcome your comments!
New Dawn Technologies will be hosting several webinars throughout the year that will focus on case management trends, solutions, and other relevant topics in criminal justice. Check out our webinar schedule, register for an upcoming event, or download a recording from our archive.
Press Contact
Marlene Martineau
2006 Press Releases
New Dawn selected for IJIS Institute Advisory Committee {November 30}
New Dawn Technologies, was recently selected to serve on the IJIS Institute’s Information Sharing Architecture Advisory Committee.
The Information Sharing Architecture Advisory Committee was created to act as an advisory panel to support the development of business and technical information architecture. This advisory committee will advise the Bureau of Justice Assistance (BJA) on a standard architecture that can be used throughout the justice, public safety, health, and other sectors.
Mr. Gerry Wethington, Vice President Homeland Security, Justice & Public Safety Programs, Unisys Corp will chair this committee of eight additional volunteers from different companies with experience and knowledge of information architecture and the Federal, State and Local government services arena. Other committee members include: Chuck Dodson, Senior Director, Justice and Homeland Security, Oracle Corp; John McCarthy, Project Manager, Maximus; Karma Temple, Deputy Director, Law Enforcement Division, Public Safety Program, SRA International; Kevin McFadden, Business Development Manager / System Solutions Architect, Cisco; Max Barfuss, Director of Operations, New Dawn Technologies; Robert Wolf, President and CEO, Convergence; Scott Copland, President, Copland and Co; and Sharad Rao, Technologist, Tetrus Consulting.
The IJIS Institute was established to match industry knowledge and experience with the needs of the justice and public safety communities to develop technologies for advanced information communication. Because of this ongoing experience, the Bureau of Justice Assistance (BJA) and other agencies continue to rely on the IJIS Institute for assistance in developing business and technical architectures for information sharing.
The IJIS Institute has been instrumental in establishing and advancing the use of data models, such as GJXDM and NIEM. The next step in this process is the further development and adoption a standard architecture, including the Justice Reference Architecture (JRA) and other architecture for information sharing between disparate domains such as the justice and health IT communities.
Press Contact
Marlene Martineau
New Dawn Teams Up to Create Real World Global Justice Integration {November 17}
New Dawn Technologies has teamed up with two leading law enforcement software providers to provide important data exchange interfaces. New Dawn will develop JusticeBroker exchanges to exchange arrest and citation information from New World Systems, Aegis®/MSP Records Management software in the municipal courts in Summit County, Colorado and Motorola’s NetRMS™ product in Pasadena City, California.
The municipal courts within Summit County, Colorado selected JustWare | Municipal Court as part of a county-wide project to update and connect multiple agencies throughout the county. The implementation of a JusticeBroker arrest filing interface between New World’s Aegis®/MSP Records Management software and New Dawn’s JustWare case management solutions is critical to the success of this project.
“Our overall effort is to bring all of the agencies in the county together, so we can all communicate. New Dawn was the perfect, and recommended choice for this streamline,” stated Christine Benson, communications director; she is also working as a project manager on this project. “The courts in Summit County was never able to do bring the county together, because they were not able to find a company flexible enough to modify their current system and interface with New World.”
In Pasadena, California, located just 10 miles northeast of downtown Los Angeles, New Dawn Technologies will team up with Motorola to create a JusticeBroker arrest filing interface between the Pasadena City Police Department and the Pasadena City Attorney’s Office. This interface will streamline office tasks by eliminating duplicate data entry and reducing errors. New Dawn Technologies is very excited to work with Motorola on this project.
Both interfaces will utilize the Global Justice XML Data Model (GJXDM) as the basis for the integration. Using standard GJXDM elements and attributes, New Dawn Technologies will create JusticeBroker interfaces that will exchange the specific information required by each agency.
These two new integration projects are just the latest in a series of data exchanges developed by the New Dawn Custom Development staff. With over 30 different agencies utilizing JusticeBroker exchanges to share important criminal history information, New Dawn Technologies continues to prove that data sharing and integration is the next evolution in criminal justice. While others talk about data sharing and integration, New Dawn Technologies is able to consistently deliver robust interfaces between many disparate systems.
“We are excited to work with two prominent partners to create new data integration interfaces,” said Marlene Martineau, partner relations manager at New Dawn Technologies. “These new interfaces will become the standard on which we can base other arrest filing interfaces. Sharing information between law enforcement and other criminal justice agencies will soon be a lot easier.”
Press Contact
Marlene Martineau
New Dawn Technologies remains as one of Utah's 100 {October 27}
LOGAN, Utah – For the second year, New Dawn Technologies was named one of Utah’s 100 fastest growing companies. Placed at number 58 this year, the company continues to see remarkable growth in revenue, employees, and customers.
“This is a pretty prestigious list to be on,” said Thomas P. Higgins, President and CEO of New Dawn Technologies. “It represents the quality of our employees.”
Hiring quality employees is the main initiative of New Dawn’s executive staff. “We would not be where we are without the unfailing contributions of our employees,” continued Higgins. “From sales and marketing to project management to technical support and product development, each individual has a vital role in our success.” New Dawn Technologies maintains one of the lowest employee turnover rates in the industry, a mere 3% compared to the standard of 30-40%. The low turnover provides a better overall service for customers as important knowledge of the industry and software is retained and expanded every year.
New Dawn Technologies provide case management solutions for many different facets of the criminal justice community, including prosecutors, district attorneys, courts, municipal courts, probation, pretrial/diversion, and public defenders.
The Utah 100 was started by MountainWest Capital Networks in 1995 as Utah’s first business-growth recognition plan. The recognition distinguishes companies who significantly contribute to the state and its expanding economy. New Dawn Technologies was highlighted as one of Utah’s fastest-growing companies during an awards luncheon on October 26, 2006.
Press Contact
Marlene Martineau
Denver District Attorneys Select JustWare to Replace Legacy System {September 9}
LOGAN, Utah – The Second Judicial District of Colorado (Denver District Attorney’s Office) recently selected New Dawn Technologies’ JustWare | Prosecutor and JusticeBroker solutions for its case management and criminal justice data integration needs.
The District Attorney is the chief law enforcement officer in the City and County of Denver, and is responsible for prosecuting all of the felonies, misdemeanors and serious traffic offenses committed in the city. Their mission is to “professionally and completely prosecute crimes and investigate potential crimes on behalf of the people of the State of Colorado and in doing so, do justice, advocate victims’ rights and advise and consult in the deterrence and prevention of crime; to ensure the open, evenhanded and humane administration of justice.”
“We have an obligation to the citizens we serve to be technologically prepared for the future. This system takes us to the next level of managing case information. It increases our ability to track, update and access our files. It opens the door for wireless access from other locations such as the courtroom and will allow us to exchange vital information with our partner agencies,” stated Mitchell R. Morrissey, Denver District Attorney, “The bottom line is improved efficiency all the way around.”
The Denver District Attorney’s Office employs approximately 60 attorneys and 150 other staff including investigators, legal secretaries and victim advocates. They will be using JustWare to automate 14 distinct divisions, including: an Appellate Division, which briefs and argues cases through the Colorado Court of Appeals and the Colorado Supreme Court; a County Court Division, which handles a large workload, dealing with more than 14,000 cases each year including alcohol related traffic offenses and domestic violence cases in addition to all of the misdemeanor case filings; a District Court Division, which handles all felony cases, except those routed to specialized crime units; and a Juvenile Diversion program that works with first time juvenile offenders to divert them from a formal judicial process and provide various behavior, family, and community services to reduce the chance that the juvenile will commit crime in the future. The office also has a drug unit, a family violence unit, an early intervention program for domestic violence and a juvenile prosecution division.
“The case management needs of the Denver District Attorney’s Office are unique in many ways. The JustWare program has the flexibility we need to perform and manage those unique needs. This technology allows us to better serve the public and law enforcement agencies we are involved with,” stated Mark E. Creager, Denver District Attorney’s Director Information Services. “We look forward to being able to more efficiently exchange data with the Denver Police Department and the Denver Court Systems. With the addition of JustWare, Denver is a leader in law enforcement data sharing.”
New Dawn’s implementation and custom solutions staff will work closely with the Denver District Attorneys Office to provide a electronic historical data conversion from a legacy case management software application provided by the Colorado District Attorneys Council into JustWare.
The Denver District Attorney’s Office is the second judicial district in the State of Colorado to choose JustWare.
After a successful data conversion, completion of a series of complex documents and reports, solid project management and technical support from New Dawn Technologies the Boulder County District Attorney’s Office in Boulder, Colorado recently went live with JustWare in July of 2006.
“We are pleased to offer the Denver District Attorney’s Office a comprehensive solution to their case management needs,” stated Thomas P. Higgins, President and CEO of New Dawn Technologies. “JustWare is the ideal solution to assist this diverse office to automate their many divisions and units and create a central location for all their case information.”
Press Contact
Marlene Martineau
Boulder County Colorado celebrates successful JustWare implementation {August 30}
LOGAN, Utah – A successful data conversion, completion of a series of complex documents and reports, solid project management and technical support from New Dawn Technologies paved the road towards a successful implementation of JustWare | Prosecutor in the Boulder County District Attorney’s Office in Boulder, Colorado.
“With our caseload and the need to share information with law enforcement, it was vital to our office to upgrade to a software solution which met our existing needs and provided the structure necessary to utilize future information-sharing opportunities. JustWare is Global JXDM-compliant, which was a significant feature as we evaluated case management solutions,” said Bryan Quiram, chief trial deputy, Boulder County District Attorney’s Office.
Critical to the project was the completion of a series of complex reports accessible via New Dawn Technologies’ JusticeWebview solution, which provides view-only, agency-defined web browser access to the JustWare database to a defined user group. JusticeWebview is an excellent resource for peers within a jurisdiction who need access to justice information on an ad-hoc basis. Users can run queries and reports on the JustWare database without having edit permissions. Staff in the DA’s office and court staff can run web based queries for a variety of reasons, including victim/witness statistics, case events and case history.
JustWare replaces a case management system that had been developed in-house and ran on a Clarion database. New Dawn’s data conversion specialists worked collaboratively with the in-house developer and successfully converted data from the old system into JustWare. Boulder County DA’s Office maintained both historical data and current cases during the transfer. The documents in the Boulder County DA’s Office are complex. When defendants are charged, a charging packet including up to 15 disparate documents runs as a single document, with no need for duplicate data entry from office staff. Quiram said that New Dawn’s project management and business intelligence staff were tremendous technical resources for the transition team in Boulder. He said within two weeks of go-live, the data entry staff was working at about eighty percent of their usual speed and by the end of the first month, the office was completely back to normal.
The work of the project management team during the go-live week made a difficult transition much smoother than Quiram expected. He said New Dawn’s project managers were excellent problem solvers and patient teachers.
“I commend New Dawn for their commitment to reviewing and implementing enhancement suggestions from customers when they have significant value to the entire customer base. New Dawn’s willingness to listen and incorporate suggestions from the people pounding the keys is a tremendous benefit to their customers,” Quiram said.
Using IBM’s WebSphere® solution, JustWare information will be shared with the Colorado Integrated Criminal Justice Information System (CICJIS) system.
“I can’t say enough about the support we have received from New Dawn since we went live. They are prompt, effective problem solvers who treat the customer with respect,” said Quiram of the technical support provided to the staff at the Boulder County DA’s office after the go-live week.
New Dawn Announces Four New Customers {August 18}
Logan, Utah – New Dawn Technologies is pleased to announce four new customers: Pinal County Public Defender, CNMI Attorney General’s Office, Pascua Yaqui Tribal Court, and Mid-Cumberland Human Resource Agency.
Pinal County Public Defender, Florence, Arizona
Pinal County Public Defenders Office was looking for a packaged database and case management system. They were impressed with the way that JustWare | Defender was tailored to fit their needs as a Defense Attorney’s office. They are thrilled to be able to export statistical data from their database into clearly defined reports which may help them in applying for and obtaining grants. They will be moving from a heavily paper based management system to electronic department calendars, a streamlined conflict checking ability, and advanced document generation capabilities.
“We had no way to track trends in our office,” said Jennifer Bergeron, Deputy Public Defender.
“JustWare is going to require a significant shift in thinking and in action to get our office up-to-speed. We are excited about JustWare…in the office we walk around talking about the impending arrival of Holy Grail. We have heard nothing but good news from everyone that we have talked to about JustWare.”
CNMI Attorney General’s Office, Saipan, Commonwealth fo the Northern Mariana Islands
Saipan, a U.S. territory, is a small island with about 65,000 inhabitants. It is the administrative center of the Commonwealth of the Northern Mariana Islands and is about a hundred miles north of Guam in the Western Pacific. JustWare | Prosecutor will be used by the 40 attorneys and support staff of the criminal and civil divisions of the Attorney General’s Office. New Dawn’s BriefLink product will be used for criminal and civil staff to view key case documents and briefs.
Pascua Yaqui Tribal Court, Tucson, Arizona
The Pascua Yaqui Tribal Court, located in the desert valleys of south-central Arizona, is emerging from twenty years of completely paper-based case management. A critical step in preserving their court records will be scanning and archiving their two decades of paper court records into JustWare | Court cases. This tribal court obtained grant funds to finance a robust case management system. The unique court needed a case management system that could handle efficiently a little bit of everything including: financial implementation for court costs and fees and fines, animal cases (i.e. animal control violations, wild dogs, etc), civil, traffic, small claims, civil cases, misdemeanor cases, and even felony homicide cases. New Dawn Technologies provided them with a comprehensive solution with JustWare.
Mid-Cumberland Human Resource Agency, Erin, Tennessee
JustWare | Pretrial Services will be utilized for this non-profit agency that serves the 18th, 21st, and 23rd Judicial Districts in middle Tennessee. JustWare will be run from a central location and be accessed by users in three offices via New Dawn’s thin-client solution in order to manage offenders who are sentenced to the program and ordered to obey certain rules and regulations, such as community service work, payment of court costs, fines, and restitution, and availability for alcohol and drug testing.
“These new customers are a testament to the versatility of JustWare. The flexibility of JustWare is proven by its ability to fit the individual needs of such a diverse group of agencies. New Dawn Technologies has created successful case management software for the many divisions of the criminal justice community. We are delighted with the adaptability of JustWare to work in these four separate criminal justice markets and welcome them to the JustWare family,” stated Thomas P. Higgins, President and CEO of New Dawn Technologies.
“New Dawn Technologies has proven their dedication to a high quality case management system and data sharing through ten years of serving the criminal justice community.”
New Dawn Technologies Partners with FileTrail {June 13}
New Dawn Technologies is pleased to announce our newest partner, FileTrail. FileTrail is the industry leader in Radio Frequency Identification (RFID) for file management. This partnership offers JustWare customers the ability to keep track of physical files in an efficient, streamlined manner.
An office utilizing RFID technology significantly reduces lost and missing files, provides easy check-in and check-out from the file room, and presents at-a-glance view of all file locations. Document management is simplified by affixing RFID tags to files, case folders and documents. In JustWare, users click on a button and get instant browser-based access to a file’s current location.
With the FileTrail application and the JustWare integration, JustWare agencies are able to place RFID scanning devices in key office locations such as the library, the file room, above door frame or even on the exterior of the office building or courthouse. As files passively move throughout the building, entries are made in the database and a JustWare user can easily see where the physical file locations are at any given moment.
RFID uses state-of-the-art technology that offers a more robust solution than the familiar bar coding technology. Although both solutions offer check-in/check-out functionality, RFID offers many features not available with bar coding. Where bar coding requires that someone physically handle the file to scan the bar code, all files using RFID tags are automatically scanned and current locations displayed in JustWare, mitigating the need to physically find a case file. In fact, lost files can be easily located by a simple room sweep with the use of a hand-held RFID scanning device.
“I am excited to welcome FileTrail to our partner family. FileTrail’s solutions will allow JustWare customers to take their paper file management to the next level,” said Marlene Martineau, partner relations manager, New Dawn Technologies.
FileTrail is the market and technology leader in browser-based file tracking and records management solutions. The company’s suite of applications help clients automate manual tasks and streamline processes related to handling paper-based case files.
FTConnect, FileTrail’s collection of integration tools, synchronize and share data with upstream systems to trigger label printing, automate docket pulling, and distribute case file tracking information. FileTrail leverages bar coding color coding, and UHF RFID technologies to automate location tracking, requesting, archiving, and records retention. Based in San Jose, CA, FileTrail services clients all across North America and the UK.
New Dawn Technologies is the leader in agency-defined case management, document automation, report generation, and data sharing needs to local, state, and county justice communities. The JustWare Solution Suite is used by prosecutors, public defenders, courts, and probation, parole and pretrial services agencies in more than 150 agencies in 26 states.
Press Contact
Marlene Martineau
New Dawn Welcomes Three New Court Customers {April 26}
Logan, Utah – New Dawn Technologies is pleased to welcome three new court customers. These courts have diverse business rules, documents, and day-to-day duties, yet the flexible and customizable nature of JustWare provides each of the courts with a powerful automated software solution.
Pokagon Band of Potawatomi Indians Tribal Court, Dowagiac, Michigan
Although this court was developed in 2002, the docket didn’t have many cases on it until 2004. This tribal court has a wide range of functions including civil, criminal and constitutional caseloads, as well as a peacemaking court. JustWare will manage probation workflow and court/probation staff will track fine and fee payments as well. The tribal prosecutor has plans to use JustWare | Prosecutor for case management in the future and plans are in development to share information with the tribal police department.
Columbia Municipal Court, Columbia, Missouri
In order to do business with courts in the State of Missouri, vendors must be approved by the Missouri Supreme Court’s State Judicial Records Committee. JustWare | Municipal Court met the State of Missouri’s requirements and New Dawn Technologies is pleased to be included on the state list of approved vendors for court case management software systems.
Columbia Municipal Court manages primarily traffic cases, but also deals with misdemeanor offenses, including municipal ordinance violations such as assault and disturbing the peace. More than 15,000 cases are tracked through the court during a calendar year. The court also manages fine collection for approximately 50,000 parking tickets each year.
Suquamish Tribal Court, Suquamish, Washington
Suquamish Tribal Court, near Seattle, is leaping forward with a tribal integration system using the JustWare | Solution Suite. New Dawn is partnering with IntelliChoice to perform a seamless integration via JusticeBroker utilizing JXDM-compliant XML tools. As part of the integration project, the tribal police department will implement eForce by IntelliChoice for arrest booking management. The tribal prosecutor’s office will also interface with the court system, eliminating duplicate data entry and streamlining daily tasks.
“It is exciting to add diversity to our customer base and I am thrilled to welcome these three new court customers to the New Dawn family,” said Tom Higgins, president and CEO, New Dawn Technologies. “These multi-user interagency projects are the future of integrated criminal justice.”
Shelby County, Tennessee Selects JustWare Prosecutor {April 7}
Logan, Utah – New Dawn Technologies is pleased to announce that the Shelby County District Attorney General’s Office in Memphis, Tennessee has selected JustWare | Prosecutor as its automated case management solution.
The Shelby County District Attorney General’s Office prosecutes criminal offenses in the largest district in the state. The office handles approximately 100,000 misdemeanor and felony cases annually and its current case management solution is not sufficient to meet the high demands of the office.
“The JustWare system will not only improve our office’s efficiency and caseload management, it will increase our capability to share case information and data with the Tennessee Bureau of Investigation and other D.A.’s offices across the state,” said Shelby County District Attorney General Bill Gibbons.
Sharing information with other districts across the state will become almost instantaneous with a bi-directional, web-accessible query between Shelby County and the statewide system sponsored by the Tennessee District Attorney General’s Conference, currently implementing JustWare in 28 of the 31 district attorney generals’ offices in Tennessee. The Shelby County Office will work closely with New Dawn Technologies to create JusticeWebview queries of criminal history data from all districts currently using JustWare. Each district will have instant access to the criminal history of any individual, no matter where charges were filed.
The Shelby County District Attorney General’s Office will also utilize New Dawn’s JusticeBroker solution to automatically file dispositional information to the Tennessee Bureau of Investigation. This automatic filing will represent the first time TBI has received dispositional data from the District.
Vitally important to the overall success of this implementation includes the ability for every department within the Shelby County District Attorney General’s Office to track critical case statistics. This benefit is especially necessary for generating reportable statistics to maintain many of the grants that provide funding for the office. Every year, office personnel spend critical time compiling these various statistics from disparate databases and thousands of case files. JustWare Prosecutor will significantly decrease the amount of time necessary to compile statistics.
North Dakota Selects JustWare for Statewide Implementation {March 12}
Logan, Utah – Over 100 staff and attorneys in over 50 state’s attorney’s offices in North Dakota will access JustWare | Prosecutor over a secure statewide network.
JustWare replaces the internally-developed AS/400-based State’s Attorney Case Management System (SAMS) and Professional Computing Software Services’ (PCSS) Prosecuting Attorney System (PAS) application. All of the data will be stored in a central location but will be accessed from locations all over the state.
Ward, Grand Forks, Cass, Mountrail, and Burleigh County State’s Attorneys’ Offices were selected as the pilot agencies for implementation. New Dawn’s data conversion specialists successfully converted the SAMS and PCSS data into a centrally-located names-centric database in Bismarck. Ward, Grand Forks, Burleigh and Cass County will utilize JustWare integrated financial features for restitution tracking and collections.
“We have adjusted well to the change. JustWare is an easy product to pick up on. Maneuvering within the system is simple and very user-friendly,” said LeAnn Westereng, JustWare administrator and office manager, Ward County State’s Attorney’s Office.
This project is in compliance with North Dakota Criminal Justice Information Sharing (ND-CJIS), a statewide program designed to provide easy access to criminal justice information in an accurate and timely manner. Agencies retain control of their data and make that information available to authorized users.
Future projects for the state’s attorneys involve filing dispositional data from the JustWare database to the North Dakota Bureau of Criminal Information (BCI), receiving arrest information from Motorola’s Local Law Enforcement Record Management (LERMS) program, and exchanging information with the Unified Court Information System (UCIS) program. All data integration will occur via the state-created, XML- based CJIS hub.
State’s Attorney’s offices in Ward and Grand Forks Counties in North Dakota have successfully implemented JustWare; Cass, Mountrail, and Burleigh Counties are scheduled to go “live” by mid-July. The remaining agencies in the state will implement JustWare over the next two years.
JustWare Celebrates 10-year Milestone {March 10}
Logan, Utah – New Dawn Technologies is pleased to announce that JustWare, its flagship product, has been implemented in criminal justice agencies nationwide for 10 years. Utilizing grant funding, New Dawn personnel worked closely with three pilot agencies to develop a case management system that would allow them to better manage their caseloads and track statistics.
With the first release of JustWare a successful company began. New Dawn Technologies has grown from one person to becoming one of Utah’s fastest growing companies. The company recently moved into new, larger corporate headquarters that provides the necessary space to accommodate future growth. The new facility also provides many opportunities to showcase New Dawn Technologies and the JustWare | Solution Suite to prospective customers and alliance partners.
“It has been exciting to watch JustWare and New Dawn Technologies grow over the last ten years,” says Tom Higgins, President and CEO, New Dawn Technologies. “From its humble beginnings, New Dawn has made JustWare a product that fits the needs of many agencies in the criminal justice community. The last ten years are only the beginning. We look forward to many more years serving the international justice community.”
A robust product in its fourth generation, JustWare is now implemented in 26 states in over 150 agencies. The JustWare | Solution Suite now includes a collection of products that meet the needs of all criminal justice agencies. The suite includes:
Nevada Data Sharing System a Success with GJXDM & New Dawn {January 20}
LOGAN, Utah – New Dawn Technologies, in conjunction with the Nevada Administrative Office of the Courts, is pleased to announce their contribution to the success of the Multi-County Integrated Justice Information System (MC-IJIS).
MC-IJIS is an Oracle/XML-based justice data exchange warehouse that serves as a common, standard interface between multiple vendors’ law enforcement, court, prosecutor and state systems. The MC-IJIS system allows for justice data to flow between agencies, including automated case creation in the case tracking system of the receiving agency, thereby eliminating the need to re-key criminal data and improving the data accuracy and synchronicity among all participating agencies.
“New Dawn Technologies proved to be a valuable contractor by providing the District Attorneys’ Offices progressive records management systems (JustWare | Prosecutor) at reasonable market prices,” said Steve Tuttle, project manager. Tuttle said that New Dawn Technologies ensured that JustWare complied with the MC-IJIS schema throughout several iterations.
New Dawn Technologies participated in several local and national MC-IJIS demonstrations, including SEARCH and Court Technologies Conference. These demonstrations showcased the strength of MC-IJIS and the power of a fully integrated justice community.
Development staff at New Dawn Technologies worked closely with the Nevada AOC to ensure every deadline was met. Today, New Dawn Technologies boasts the only fully functional piece of the interface, meaning that agencies using JustWare are the only ones who can exchange data to and from the MC-IJIS database.
Press Contact
Marlene Martineau
Related Author
Roger Jackson
New Dawn Named as a Finalist in the 2006 Utah Work/Life Awards {January 1}
SALT LAKE CITY, Utah – New Dawn Technologies has been announced as a finalist in the Micro Business Category for the State of Utah’s 2006 Utah Work/Life Awards. For the eighth consecutive year, the State will recognize and honor companies that are creating exceptional workplaces and businesses by effectively addressing employee work/life needs. This year, the awards will be presented to companies in three categories based on size: Micro, Medium and Large businesses. Micro businesses are companies with fewer than 50 employees, Medium businesses have 50 to 500 employees, and large companies have more than 500 people working for them.
The Work/Life Awards honor employers that listen to employees and strive to create and maintain a culture of equity and opportunity in the workplace. The Award showcases best practices and promotes their implementation in the business community. As the applicant pool has grown over the years, so has the creativity and ingenuity of businesses and business leaders.
“The companies we have examined this year are truly the cream of the crop in Utah. By successfully incorporating their work/life efforts into their business strategies, they’re creating wonderful workplaces and high performing businesses with satisfied employees,” said Lynette Rasmussen, Director of the Department of Workforce Services’ Office of Work & Family Life. “It’s great to see that these businesses are benefiting in terms of improved productivity, commitment, retention, recruitment and morale; along with declines in absenteeism, turnover, health care and training costs.”
The winners will be honored at the Work/Life Awards Celebration in April 2006.
2005 Press Releases
Office of Chief Disciplinary Counsel Selects JustWare to Create a One-stop Case Management Solution {December 16}
LOGAN, Utah – New Dawn Technologies is pleased to announce the Office of Chief Disciplinary Counsel of Jefferson City, Missouri recently went “live” with JustWare as their new case management solution. The Office of Chief Disciplinary Counsel (OCDC) serves as the disciplinary unit for all attorneys in the State of Missouri. Whenever an individual files a complaint against an attorney, OCDC investigates the complaint for ethics violations, and takes disciplinary action when necessary.
OCDC was working from four disparate records databases. The office spent too much time searching for case information and trying to locate all cases in which an individual was involved. The process was so cumbersome that attorneys would not use the system regularly, which put more strain on the office staff. Case review and processing was often delayed until a staff member had time to search the databases for the necessary information. OCDC needed a new case management solution that would integrate these four databases into an easily searchable solution. New Dawn Technologies worked closely with OCDC to convert records from the existing databases to JustWare. New Dawn also created a web services interface that regularly adds or edits name and contact information in JustWare when changes are made in the Missouri State Bar Association system.
“The process is much faster,” stated Maridee Edwards, chief disciplinary counsel. In the previous system, there was not a single location for users to view all person-related information, including all cases in which that person was involved. “The new, integrated system cuts down on all the extra steps we had before. The attorneys have even started to search for their own information,” continued Edwards.
JustWare is also streamlining the office through name- and case-related notes, cost tracking, and centralized document tracking and automation.
“We are really excited to see all the different applications of JustWare for our office. There are so many ways we can use this new system to improve the office immediately and many more we have not yet thought of,” commented Edwards. “Everyone at New Dawn Technologies has such a can-do attitude. Items that we thought would be problems were not. Their staff simply told us not to worry and implemented an incredible case management solution.”
Local Company Works with Justice System to Track Criminals{November 16}
As a company helping define the standards of data exchange in the criminal justice system and as a finalist for “Utah’s Best Places to Work” award, New Dawn Technologies is bringing justice to the people in more ways than one.
And that is no coincidence for CEO and founder of NDT, Tom Higgins. For the success of a company dedicated to the development and support of software that allows criminal justice agencies to communicate effectively, he knows where to find the best employees and how to keep them content.
After weighing several attractive offers to relocate the company outside Utah, NDT executives made the choice to stay in Cache Valley because of the access to a highly skilled workforce and the culture of the community, he said.
“Cache Valley was definitely a conscious decision as a place for us to operate our company,” Higgins said. “After looking elsewhere, we found we could be nationally competitive with the type of labor pool we have here more than anywhere else. This was the best place for us.”
Founded in 1992, the company currently has 32 employees — and nearly 90 percent are Utah State University graduates. Max Barfuss, a Cache Valley native and director of operations at NDT, said a higher-than-average salary isn’t the only thing retaining employees.
“There is a great sense of camaraderie here,” he said. “Employees are rewarded for their success, and everyone is interested in everyone else’s success, too. The culture of the company really sets us apart from the rest.”
NDT’s success also points to the fact that all members of the team have one objective in mind.
“The goal is to facilitate justice,” Higgins said. “There are so many different business ventures a person could take on, but there’s something truly rewarding about what we do here. What we do helps bring about justice.”
“Whether we assist in bringing a criminal to serve time or we help ensure the civil liberties we hold so dear so someone wrongly prosecuted doesn’t go to jail, we support both sides of justice and I think we make it a more efficient process,” he said.
As the 52nd fastest growing company in Utah in 2005, NDT executives realized efficiency comes at a price. The price they were willing to pay: moving the company across town to the building formerly occupied by Spillman Technologies — and several times the size of their original location they lovingly referred to as a “hole in the wall.”
In January 2006, the New Dawn Technologies Executive Center will be the company’s new home. The extra space will be put to good use, said Frank Felice, vice president of sales and marketing. Within the next five years, NDT expects to add 70 high-salaried positions to their current staff.
For now, all executives, programmers, developers and support team will share one large room, while the remaining space will be leased out to companies as executive office suites, he said.
But NDT doesn’t only stand out as a fast-growing company with a high employee retention rate — their technological innovations are changing the way criminal justice systems track information. Currently, customers in 26 different states use NDT’s case management software and more are in need of the services, Felice said.
Since the Sept. 11 terrorist attacks, he said the Department of Homeland Security has funded an initiative to facilitate the sharing of criminal justice information between separate systems on a local, state and national level.
“Historically, there has been a big problem reporting and finding statistics about criminal behavior across the country,” Barfuss said. “Homeland Security is issuing a lot of grants in order to accomplish the task. Currently, it’s up to individual vendors and agencies to develop that kind of relationship between each other independently.”
That is where New Dawn comes into play. The company is one of the only commercial vendors helping define the way data is exchanged in the criminal justice system using the Global Justice XML Data Model.
“The simplest way to explain the model is that is acts as a dictionary for defining the language of data exchange between criminal justice agencies,” Barfuss said.
Felice helped illustrate his point: “When you watch shows like CSI that have these incredible computer systems that practically talk to each other and do amazing things, it’s not real,” he said. “In reality, these agencies have nothing like it.”
The GJXDM allows disparate systems to “speak” to each other and link the information of connected agencies, he said. Agencies such as law enforcement, prosecutors and courts that use the model can share vital information, including criminal histories, current arrest reports and sex offender public registries.
“The agencies we serve already have the technological infrastructure they need, so we help them get their data from one system to another,” Barfuss said. “It reduces data entry and the chance of mistakes along the way. Now cops in the field can do their reporting, put the data into their system once, and through the rest of the criminal justice process there is very little data entry.”
“From the time a person is arrested to when they are released on probation, our system tracks them,” Felice said.
He added that his job isn’t only a benefit in his own life, but for the community as a whole.
“This is a really rewarding job,” he said. “The systems we put in place are actually benefiting the local community. We provide high paying jobs in the valley, high employee retention, victim restitution and the collection of money in the criminal justice system.”
Related Author
Lexie Kite, Herald Journal
New Dawn Technologies Named One of Utah's 100 Fastest Growing Companies {November 7}
LOGAN, Utah – New Dawn Technologies was recently named one of Utah’s 100 fastest growing companies. The company’s first appearance on the 11-year-old list, places them at number 52.
“We are honored to receive this award. I am proud of my team and the work they have accomplished over the last several years,” said Tom Higgins, President and CEO, New Dawn Technologies. “It is a privilege to be listed among these other top-performing corporations in Utah.”
New Dawn Technologies has experienced tremendous growth during the last five years. Their customer base has increased by 92% and now includes customers from many different facets of the criminal justice community, including prosecutors, district attorneys, municipal courts, probation, pretrial/diversion, and public defenders.
The trend in the criminal justice community includes automating case management records, improving criminal history data, Homeland Security initiatives, and increasing information available in both state and federal information repositories. Agencies within geographic areas are also starting to share vital criminal history data to help combat crime. New Dawn Technologies is at the forefront of these trends with initiatives in data exchange, software design, and unparalleled support and services.
“There is incredible growth in the criminal justice industry right now,” continued Higgins. “New Dawn Technologies is excited to participate in and, in some cases, lead initiatives that ultimately lead to safer neighborhoods for everyone.”
The Utah 100 was started by MountainWest Capital Networks in 1995 as Utah’s first business-growth recognition plan. The recognition distinguishes companies who significantly contribute to the state and its expanding economy. New Dawn Technologies was highlighted as one of Utah’s fastest-growing companies during an awards luncheon on October 27, 2005.
New Dawn Technologies Helps Define Real-world Data Exchange with GJXDM {October 29}
LOGAN, Utah – The Prosecutor Exchange Committee, under the direction of the IJIS Institute, recently completed five Information Exchange Package Documents (IEP-Ds). These five reference documents support the implementation of 49 unique information exchanges of the 663 defined in the JIEM Reference Guide.
The completion of these 49 elements represents a giant forward step to making the Global Justice XML Data Model (GJXDM) more accessible to criminal justice agencies. Use of GJXDM helps agencies meet federal funding requirements and provides a standard by which agencies with disparate systems can more easily exchange vital information.
The Prosecutor Exchange Committee was tasked to create compliant reference documents for the exchange of data from prosecutors to other justice partners. To create these documents, the IJIS Institute created the Prosecutor Exchange Committee, which included practitioners from courts, law enforcement, and prosecution agencies and industry vendors and consultants.
“The IJIS Institute assembled a very knowledgeable committee with accurate representation from all key participants in the Prosecutor Exchange process. Everyone on the committee brought a unique perspective to the team. The practitioners and technical members worked together fantastically and the end result was a very workable GJXDM exchange specification,” said Tom Higgins, President and CEO.
Using real-world samples, the committee identified four of the major adult criminal document types that prosecutors exchange with other justice partners: charging documents, arrest warrants, summons and subpoenas, and disposition reporting. Each document was organized into sections, components, and data elements. The committee then mapped each element to elements in GJXDM, using a language that is familiar to prosecutors.
The Prosecutor Exchange Committee then wanted to prove that this new schema would actually work. The committee members created an example charging document based on their completed work. The charging document tested the correctness of the GJXDM schema package and provided a concrete example of the committee’s work.
The Prosecutor Exchange Committee presented its schema and sample charging document at the National Association of Information Justice Systems (NAJIS) Conference in September 2005.
You can view the PowerPoint presentation that was presented at the NAJIS conference at the following location.
The zipped versions of the IEP-Ds are listed below. A wider community of users will soon find these IEP-Ds posted on the OJP Standards Clearinghouse website.
Information Exchange Documents:
* Arrest Warrant
* Prosecutor Charging Document
* Prosecutor Disposition
* Subpoena
* Summons
About IJIS Institute
The mission of the IJIS Institute is to apply the expertise of industry to assist justice agencies in the innovative use of advanced technologies to better share information in a way that benefits industry, the public sector, and society as a whole.
The IJIS Institute undertakes projects in support of our mission that make a contribution to the national initiatives related to information sharing and integrated justice information systems. Current projects are detailed at www.ijis.org.
About New Dawn Technologies
New Dawn Technologies serves over 150 criminal justice agencies with its software and support solutions and maintains a 100% commitment to its customers. New Dawn Technologies delivers quality products of agency-defined case management; document automation; report generation; mobile, Internet access; and data sharing needs to local, state, and county justice communities.
Fourth Judicial District Court Probation Implements JustWare to Expedite Financial Payments and Court Appearances {October 14}
LOGAN, Utah – Fourth Judicial District Court Probation in Monroe, Louisiana selected JustWare | Probation & Parole as a case management system to accommodate its vast client and financial responsibilities. The office implemented JustWare’s bar coding functionality to better track case and financial information, decrease the number of “lost” payments, and decrease time spent on data entry.
Fourth Judicial District Court Probation has been using an internally developed application since 1992. That system was only designed to track names, addresses, and phone numbers. As the caseloads grew to supervising approximately 1,500 clients and processing between 1,400-1,500 financial payments every month, the homemade application no longer fit their needs. The office needed to track names involved with multiple cases, cases with multiple names, supervise completion of mandatory services for individuals, and track financial payments made by or for an individual.
Larry Norris, Chief of Court Services, started looking for a new case management system about a year ago. “We needed a new system that would keep up with our increasing workload. New Dawn Technologies offered the best product and delivered what they promised.”
The office only accepts money orders for financial payments. Office staff would often receive a payment they were not able to process, either because the handwriting was not legible or the payment was made by a third-party with no reference to the correct account. Fourth Judicial District Court Probation implemented JustWare’s bar coding feature to help process financial payments.
When a new financial obligation is created, the office prints a sheet of bar code labels. Defendants are instructed to affix one of the bar code labels to every money order payment. When payments are received, personnel in the office simply scan the bar code and the correct account automatically opens in JustWare. “As long as defendants use these bar code labels, payments are processed. No more deciphering difficult handwriting or associating unfamiliar names with cases. The number of unprocessed payments has decreased substantially,” said Norris.
Fourth Judicial District Court Probation also plans to use the bar code labels to help them get through court as fast as they can. All documents and folders associated with a case also have a bar code label. In the court room, there are two terminals that display JustWare information, one with probation and one on the judge’s bench. The terminal on the judge’s bench mirrors all information shown with probation. When a new case is called, the probation officer scans the bar code and the correct case record is immediately available to both the probation personnel and the judge, significantly decreasing the amount of time it takes to move between cases.
Another benefit of the JustWare implementation includes the electronic filing cabinet. As Fourth Judicial District Court Probation moves toward a paperless office, storing all case-related documents, correspondence, and notices will decrease personnel costs and drastically cut the amount of necessary storage space (both in the office and in off site storage).
Flexibility of JustWare Streamlines Collections Process for Roseburg Municipal Court {September 23}
LOGAN, Utah – Roseburg Municipal Court implemented JustWare | Municipal Court as their case management solution in September 2004. Court staff searched for a software solution that would allow them to easily and accurately process approximately 4,257 citations and cases per year, 80 percent of which include a financial obligation that must be paid. In addition to automating their daily tasks, the staff specifically wanted a program that would allow for financial account management as well.
“Our previous software system had a collections process; however, it was not accurate or complete. Many accounts never went to collections because the system did not identify them. We had the collections procedure for the court defined; we just needed a software package that would support this procedure,” said Susan Martin, Court Administrator, Roseburg Municipal Court.
Martin’s request went beyond simply creating a letter when a case status changed.
She specifically wanted to create an automatic process that would decrease the amount of data entry required for a single account, yet meet the defined court process. In order to expedite the collections procedure, the staff at the court needed a way to automatically update specific fields in JustWare.
The support staff at New Dawn Technologies worked with Martin to define exactly what needed to happen and when. Now, the collections process is streamlined. Once the past due accounts that must be referred to an outside collections agency are identified and verified, the “Send to Collections” process transforms each applicable account.
JustWare prints a form that is used for the collections agency, the amount of the obligation is changed to $0.00, the case attribute is changed to “sent to collections,” and the amount of the obligation is added to the attribute value. Whenever the case record is accessed, the attribute flag opens a pop-up message stating the account was sent to collections and the amount of the obligation. The process is then repeated for all accounts meeting the collections process criteria.
“The first couple of times we ran this process, it pulled past due accounts from as far back as 1999 that the old software had just missed. JustWare processed 1,500 records in nine minutes. We are excited about the time savings of this new automated process,” continued Martin.
The ability to update any field in JustWare with an automated process has many applications throughout the criminal justice world. For example, pretrial and diversion agencies can create an electronic risk assessment tool that automatically calculates the risk score and updates a name attribute with that score. Whenever a name record is accessed, the attribute flag would automatically open with that person’s current risk score.
“The possibilities of this application are limitless. This added flexibility will allow agencies to further mimic a familiar workflow or create a new workflow as needed,” said Kyle Kennington, DRS lead, New Dawn Technologies. “We are excited about the success at Roseburg Municipal Court and look forward to helping other agencies further automate their case management process.”
Tennessee District Attorneys General Conference Selects JustWare {September 8}
LOGAN, Utah – JustWare | Prosecutor was selected by the Tennessee District Attorneys General Conference (TNDGAC) as the replacement for Criminal Accounts Internal Network (CAIN), which has been in operation for approximately the past 9 years.
New Dawn Technologies’ data integration services team successfully converted CAIN data from all districts in Tennessee into a central unified name and case database. When implementation in all districts is complete, over 200 users spanning 28 districts will access the central server located in Nashville via secure web access or via the statewide wide area network. As part of the project, NDT’s JusticeBroker solution will file dispositional information to the Tennessee Bureau of Investigation.
Amy Tarter, JustWare administrator for the TNDAGC, said, “The best thing about JustWare is its ability to store a great deal of data on different screens in different ways and then the ability to pull that information back out again in a variety of ways.”
Casey Murphree, information systems manager, said, “JustWare gives us more flexibility, reliability and options to grow than our previous case management system.”
JustWare’s multi-jurisdiction and multi-agency design provides each user central name and administrator-defined case access on a statewide level. This functionality provides a view of how case participants including defendants, victims, and witnesses have been involved in cases from all participating districts. JustWare is completely secure, which provides individual districts the ability to share data without compromising their local security and access policies.
The 16th Judicial District in Murfreesboro was selected as the pilot agency for the JustWare implementation. They have been “live” since the end of July. Both Murphree and Tarter agreed that the hands-on nature of the New Dawn staff had been one of the best things about the implementation process in Murfreesboro. Tarter said it was of great benefit to have our project manager from NDT onsite to assure critical processes were completed at the user level. She said the next agency to go “live” will be the 19th Judicial District in Clarksville, and all participating districts are expected to be complete by March 2006.
Oklahoma District Attorney’s Council Begins Submitting Statewide Disposition Information Electronically via New Dawn Technologies’ JusticeBroker Solution{August 5}
LOGAN, Utah – New Dawn Technologies recently partnered with the Oklahoma District Attorney’s Council (DAC) to create an electronic filing JusticeBroker exchange with the Oklahoma State Bureau of Investigation (OSBI). This interface allows 24 districts to electronically submit mandatory reporting information directly to OSBI. It represents the first time OSBI has received statewide disposition filing in a timely manner.
As part of this project, district attorneys throughout Oklahoma implemented JustWare | Prosecutor as their case management system. JustWare allows the district attorneys to track cases, automate document creation, and create detailed reports. JustWare administration is centrally managed by the DAC, which means that the data tables, codes, and statutes are the same in all 24 districts. Each district must adhere to specific data entry procedures to maintain data consistency and make the OSBI submissions successful.
The interface replaces the paper-based “buck slips” system where all information was gathered, recorded, submitted, and entered manually. This system was fraught with delays and data entry errors. Often, completing the buck slips was a lower priority in the office and at times the districts had boxes of buck slips waiting to be completed and submitted. The more data is handled, the more opportunity for errors. The new interface reduces errors by limiting the number of times the data is handled.
The OSBI Filing utilizes JusticeBroker, a robust, Microsoft .NET and XML-based data-exchange toolkit that pulls information directly from the JustWare database. The toolkit gathers and prepares the OSBI submissions automatically on a weekly basis. Users process a case normally in JustWare. When the charges are filed or disposed, the user makes a single OSBI event entry in the event screen. The case information is replicated to the DAC JustWare server where it is checked for errors before submission to OSBI. All errors are reported to the administrator at the district from which the case information originated. The submission success rate from JustWare at the DAC is currently well above 90%.
Although this system is a vast improvement over buck slips, the OSBI and DAC hope to automate the process even further. OSBI is testing an FTP-based transmission that will automatically receive and input the DAC submission. Once the tests are completed and the FTP transmission is working as expected, the statewide OSBI filing process will become a completely hands-free process.
“The OSBI Filing interface represents the ultimate payoff for a statewide case management system. This interface was one of the main goals of implementing a statewide system, and we accomplished our goal,” stated Jerry Ward, MIS Director, Oklahoma District Attorney’s Council. “It has greatly simplified the process of mandatory reporting and reduced the effect of each district to submit their required filings. It is the first time OSBI has received statewide disposition filing. The process is much quicker and more accurate. The big picture here is that this interface helps law enforcement and prosecutors across the state and nation perform their duties to keep citizens safe from criminals.”
To help the interface become successful, the DAC has developed extensive training materials to help the districts prepare and submit their filings correctly. Each district was originally training when their system was installed and will continue to receive ongoing training as needed. The training program focuses on entering data correctly in JustWare, replicating database changes to the DAC central database, and understanding error logs.
Understanding error logs is critical to the overall success of the project. If a record is rejected, each district is responsible for correcting the information. The information is then automatically replicated to the DAC centrally-managed server and becomes part of the next electronic submission to OSBI. New Dawn Technologies worked closely with the DAC and OSBI to create validation checks that would verify the submissions before becoming part of the OSBI repository.
New Dawn Technologies serves over 150 criminal justice agencies with our software and support solutions and maintains a 100% commitment to our customers. New Dawn Technologies delivers quality products of agency-defined case management; document automation; report generation; mobile, Internet access; and data sharing needs to local, state, and county justice communities. New Dawn Technologies provides a full range of software solutions for criminal justice agencies, including case management solutions to courts, prosecutors, public defenders, probation, parole, and pretrial agencies. The software is installed at more than 150 agencies nationwide, and New Dawn boasts an impressive customer retention rate.
New Dawn Technologies has Released JustWare Version 4.6. — Software links barcodes to case files and names for easy retrieval {July 1}
LOGAN, Utah – “JustWare’s latest version combines new features and new partnerships into a flexible suite of products,” said Tom Higgins, President and CEO at New Dawn Technologies. “Version 4.6 further augments the JustWare | Solution Suite with easier deployment and maintenance options, enhanced searching capabilities and a brand-new look.”
New partnerships provide Web-based deployment options, which strike a balance between faster deployment and feature-rich software. Agencies can easily install and maintain JustWare for any number of users over multiple locations from their main offices. Yet, users retain the robust features they expect, including hot-key navigation and keyboard-only data entry.
New to JustWare is integrated barcode functionality, which allows agencies to print barcodes on labels. The labels can then be affixed to case folders, evidence, docket calendars, or any other item or
document. The barcodes are linked directly to a specific name or case record. When read, JustWare will automatically open the name or case record that the barcode represents. Barcodes can also be printed on documents and correspondence in a header or footer. Any loose documents can be easily returned to the correct name or case record for reference or storage. Searches are faster and more accurate with this feature.
Additional features include a name-based electronic filing cabinet, city/zip code database and multiple payment schedules. The name-based filing cabinet allows agencies to store vital documents directly with a name record, making it easy to archive electronic files not associated with a specific case, such as a mugshot. The city/zip code database accelerates data entry by automatically entering corresponding address information when a specific city or zip code is entered.
The latest release also sports a visual face-lift with an all new icon set. The new icons are based on the Windows XP look-and-feel and will be used in the upcoming version of JustWare currently codenamed “Uinta.”
This article can be viewed online at Government Technology’s website.
XML: Out of the Shadows {June 15}
Global Justice XML may link law enforcement, firefighters, emergency management services, and more. The federal departments of Homeland Security and Justice recently agreed on a global data-sharing standard that could spur interoperability throughout the public safety community and beyond.
The move limits proliferation of incompatible XML data models—which translate data into information that can be shared among multiple IT systems—and opens the door to greater cooperation among law enforcement, firefighters, health organizations, and others. The DHS and DOJ also tied use of the new standard—known as the Global Justice XML Data Model (GJXDM)—to federal grants for information exchange projects in fiscal 2005, so states and localities are challenged with getting up to speed on the promising data-sharing model.
Some have already. The DOJ’s Office of Justice Programs (OJP) has tallied at least 50 fully implemented extensible markup language (XML) applications in the government justice and public safety realm thus far, including Amber Alert, possibly the most noteworthy example. That number could stretch to 200 or more when newer, developing implementations are considered.
That’s exciting to those who see XML as a silver bullet for interoperability among disparate communications systems. The XML thrust received a big boost in February with the announcement that the DHS and the DOJ will use the GJXDM for interoperability.
A source from the OJP said the agency is “quite happy” about XML’s progress, while acknowledging it’s a long-term project that will take years to implement.
“The best news about this model is that there’s no secret to duplicating its success,” said Bureau of Justice Assistance (BJA) Director Domingo Herraiz. “We’re receiving reports from numerous states on
improved information sharing and the cost of efficiency of implementation.”
Herraiz said state and local governments should be excited about GJXDM’s future. “The national cost savings alone would be in the billions, and the speed by which information could be shared is phenomenal.”
Over the past three years, the BJA, working with the National Governors Association (NGA), allocated $17 million to support state and local implementation efforts. Other funding sources that have contributed to state and local GJXDM development are the Edward Byrne Formula Grant, the Local Law Enforcement Block Grant program, the Justice Assistance Grant, the National Criminal History Improvement
Program, the Office of Community Oriented Policing Services, and the DHS.
Catherine Plummer, a justice information specialist at the National Consortium for Justice Information and Statistics (SEARCH), said adoption of the GJXDM by federal agencies and the requirement of the GJXDM conformance for receipt of grants will have a big impact on state and local governments.
“Whether states and locals have any clue as to what we’re talking about is a different issue. But they are slowly becoming aware that this is a condition of their grants if they’re going to use XML,” Plummer said. “If they are going to do any kind of information exchange development, those changes have to be GJXDM-conformant.”
The new GJXDM standard is just what the doctor ordered in terms of the guidance states and locals have needed to move forward on interoperability.
“From a practitioner standpoint and from NLETS [National Law Enforcement Telecommunication System] as an organization, it’s been a key to our success in promoting information sharing because there is this standard now that we can look to, use, and implant,” said Bonnie Locke, NLETS administration director.
Locke credited the OJP with bringing practitioners from state and local governments, and the private sector, together for meetings to work on the model. She described the meetings as ugly, long, and drawn out. “I sat in on one of the early meetings in Atlanta a couple of years ago,” she said. “Literally, they sat in a room arguing about what would go into the model, what something would be called. It was amazing. They’d be arguing about [how to describe] eye and hair color.”
Plummer remembers those meetings as well.
“The unique part of the development is that user requirements were built by a bunch of users looking at our real specifications, looking at real exchange data,” Plummer said. “This is actually something built by state and local participants. That’s amazing. The federal government has never let states and locals define what they do.”
She said research from SEARCH and NLETS, and participation from several states, helped yield the data that resulted in the GJXDM.
The partnership between the DOJ and DHS on the GJXDM could smooth the overlapping of XML from justice and law enforcement into the intelligence world and other agencies—such as transportation, emergency services, and health and human services—without fragmentation.
The Glue to Interoperability
XML is a standard or means of translation between communications systems. For example, the GJXDM version 3.0, recently released by the OJP and the Global Justice Information Sharing Initiative, consists of a data dictionary, a data model, and a component reuse repository or database.
XML has been called the “glue” that could pave the way for future interoperability among agencies and jurisdictions. It’s based on a common language that acts as a catalyst in defining common terms between disparate systems.
The data dictionary is the data model’s underpinning structure. It is, in effect, a spreadsheet containing identification of data elements, and the meanings or definitions of those data elements, all of which are unique. The data model builds relationships between the data elements, and the result, in simple terms, is that disparate systems connect via unique identifiers.
A problem arises when the data is defined or represented differently, perhaps by different organizations and without a standard model, according to John Wandelt, research scientist for the Georgia Tech Research Institute and a key contributor to the reuse repository’s development.
Absent a common model, the development of too many XML elements and schemas is possible, which could lead to fragmentation.
“The courts have their community, their standards,” Wandelt said. “And there are different constituencies in law enforcement. Initially they had their own efforts, so then you have XML that doesn’t interoperate with XML.”
Much of the data shared between justice and public safety agencies, or even justice and transportation agencies, is similar, so each organization needed to define and represent those elements in the same manner for interoperability to take place, otherwise fragmentation could occur.
“The justice domain communicates with other domains—homeland security, health, transportation, INS [U.S. Citizenship and Immigration Services], finance,” Wandelt said. “Very often, when those transactions go across those domains that overlap, that semantic overlap needs to be represented and semantically consistent between those domains. We can’t have fragmentation, in which all these individual groups define the same things but represent them in different ways.”
A few years ago, things looked that way in the XML world, when multiple groups began developing XML-based exchange documents.
“There were dozens, if not hundreds, of different law enforcement specifications with different groups that were working those,” Wandelt said. “The thought that came to mind is, ‘Why are we building all these documents?’ And when I say document, I mean an XML electronic transaction.”
OJP officials had the same thoughts.
“We found there was XML work going on in the intelligence community,” said an OJP source. “There was XML work going on in the state and local courts and criminal history area we commonly call the ‘rap sheet world.’”
Brave New World
The idea was to bring all those “worlds” together. A task force, acting on behalf of the Global Justice Information Network Advisory Committee and the OJP, decided to include justice and public safety terminology—not just law enforcement terminology—in the data dictionary.
The task force combed the country for justice applications that ease interoperability among agencies and jurisdictions, collecting about 16,000 data elements used in approximately 35 of those implementations. Redundancies were removed and semantic differences were resolved. The groups eventually reduced the number of elements to less than 3,000.
Collecting those data elements was laborious, but developing common definitions for data exchanges that are reusable across multiple agency lines was even trickier.
“The most tedious part of building this [data model] was coming up with really good, non-ambiguous definitions,” Plummer said. “It’s not perfect, but it’s a good start, and it’s based on real data, real research on exchange. It’s not people sitting around a room making things up.”
She said most agencies use core data, and only certain agencies use data outside that core. For example, department of transportation databases may include 50 data elements to describe snow.
“Most of us don’t need that, but there are transportation databases that actually record that much detail about snow,” Plummer said. “The nice thing is if we can structure them the same way in the core, they’re all reusable. So if I come in and I have a justice exchange, and I need 20 different descriptions of snow, I can actually go into transportation and reuse those components because they’re structured consistently. That’s the goal.”
Grants Force the Issue
With federal grant money now tied to GJXDM implementation, state and local agencies are being forced to learn what XML has to offer, Plummer said.
In February, the NGA Center for Best Practices announced grants to six states for implementing the GJXDM. The NGA—with funding from the DOJ, OJP and BJA—awarded $50,000 each to Colorado, Kansas, Kentucky, Nebraska, Pennsylvania and Wisconsin for 12-month pilots.
The pilots will encourage use of XML in sharing justice information among existing systems. Wisconsin, for example, will develop its “justice gateway” to expedite information transfer between law enforcement, the courts, and corrections quickly and without moving a lot of paper. Kentucky plans to use the GJXDM to electronically transmit data collected from the Automated Fingerprint Identification System to the prosecutor’s case management system when a suspect is booked.
“We’ve been talking about this for years, but now people are faced with the fact that they have to use it,” Plummer said. “I think most practitioners buy into the fact that they want to share information, they want information to be timely, they want to track information on offenders, they all agree on the business case of information sharing.”
She said most at the state and local levels understand that XML is a kind of translator but are confused about the details. “How do I do this?” and “Do I have to change my system?” are commonly asked questions, Plummer said. “Well, no you don’t. That’s the point. It’s really not quite the obstacle most people think it is.”
At press time, Plummer was developing a users’ guide to XML and GJXDM conformance that will be available through SEARCH.
“The point is that exchanges among these systems are what need to be conformant,” she said. “You don’t need to change your system. You can keep your legacy system. But what you pump out of that system needs to be transformed into something conformant.”
That means data “pumped out” of one system needs to be tagged or annotated so it can be manipulated and interpreted by another, different system.
“That’s all the user needs to know about XML,” Wandelt said.
“The end-user, the person on the street, he doesn’t see XML. He just sees a Web interface or whatever interface he has. He just knows he can get to more things than before,” he said. “It’s like when you look at your Web browser and see HTML. You don’t need to read that, you just look at the Web page. It’s the same with XML.”
Still More Obstacles
Plummer remembers working on XML schemas while an employee of New Mexico.
“We made up our own XML because there wasn’t a standard,” she recalled. “Now with the data model, we have something much more consistent.”
Conformance to the GJXDM will enhance XML-based information sharing, but there are still fears the model could grow too large. “With the Department of Homeland Security on board, there is now a concept of a government-wide information model,” Plummer said. “The latest term I’ve heard is the National Information Exchange Model (NIEM).”
Plummer said the larger model would be based on the GJXDM but encompass many more agencies. The NIEM might include domains such as the EPA and the departments of Education and Labor. The worry from Plummer’s point of view is one of resources. She said there are not enough people available who understand how to develop the XML structure, and expanding too soon could stretch resources too thin.
“You have a core set of people who have been building this and are stretched to the max. It’s kind of hard to think of going into all these other areas.”
An OJP representative also expressed concern that the model could become too large and cumbersome.
“Where it gets complicated is the data model because when you’re trying to implement it in schemas as a single model, it’s too big,” the source said, adding that Georgia Tech is developing a “subschema generator,” a technical tool to help break down the model into subschemas instead of one large model. It would select certain subsets or hierarchical relationships, using only the necessary portions of the model.
“Privacy is another obstacle to sharing information,” Plummer said.
“There are different rules and regulations on individuals’ privacy in every state,” she said, describing a hypothetical situation in which Florida puts information on the Internet and sells it to consumers, but New Mexico doesn’t. “If New Mexico shares something through an exchange, and [that information] somehow gets consumed in Florida and is on the Internet, that could violate New Mexico’s laws. That’s an issue.”
She said technology can secure the data but the policy-level decisions about the data must be carefully thought out. SEARCH offers a free tool, the Justice Information Exchange Model, designed to help policy-makers record their decisions about ownership and access to key data.
“It provides a place for policy-makers and operational people to really go through their exchanges and create a road map for what they’re going to share and the business rules for that exchange.”
Plummer said limited resources for training and lack of education are obstacles that must be overcome. She said a good education and outreach strategy must be deployed to inform state and local government officials.
“We need to come up with really good ways to get policy-makers onboard,” she said, adding that though it’s a big help that grant money is being tied to GJXDM conformance, it’s not enough. “Education and outreach are our challenges. That’s where we really need help to get the word out and get people onboard to believe they need to use the GJXDM and to look for the help to use it appropriately.”
Reprinted with permission from Jim McKay at Government Technology.
Related Author
Jim McKay, Justice Editor at Government Technology
New Dawn Technologies Helps Montana’s Public Defenders Update Case Management Systems {April 29}
LOGAN, Utah – The State of Montana recently announced a state-wide initiative that will upgrade their public defender services. To meet the objectives of the initiative, three of the largest counties in the state selected JustWare | Defender case management software solution, from New Dawn Technologies, as their case management system.
Montana’s legislature endorsed a statewide public defender system that will standardize all public defense services. The initiative stipulates implementing electronic records databases, more immediate access to records, more comprehensive conflict checking, performance and cost accountability, and improved case management.
At the forefront of adopting the statewide public defense initiative, Lewis and Clark County, Missoula County, and Gallatin County Public Defenders’ Offices have all implemented JustWare for their case management.
JustWare contains an automatic and detailed case involvement system that empowers users to search on any name in their system and easily view how that name has been involved in different cases. This searching tool can be utilized for early detection of any case conflicts. JustWare also contains a centralized calendar in which all involved parties can view their cases and know what is happening around the office. Integrated features also allow the Chief Public Defender to track performance and cost accountability for the new state public defender office.
“JustWare was the best program for our office. Its flexibility allows us to change and utilize its components to fit our needs, and it easily met the standards of the state’s upgrade policy,” says Bonnie Anderson at Lewis and Clark County Public Defender’s Office. “Everyone in our office will now be on the same page. Everyone will be up to speed and know what everyone else is doing.”
Gallatin County Public Defender’s Office is only two years old. They didn’t have a case management system and used Microsoft Access as their database system. “We needed to do something or die. Our caseloads were becoming difficult to control. Implementing JustWare is an essential step towards controlling our caseloads,” says Heidi Henry with Gallatin County Public Defender’s Office. “Accurate data is critical. JustWare allows us to create a single location where all the necessary data is readily available. By customizing the many options, we are able to perform our work more quickly and easily.”
With JustWare, these agencies will be able to share vital data with interested individuals both internally and externally. “JustWare makes it so that there are no lost cases or no lost clients,” Anderson continued. “Our workflow is much easier.”
Colusa County’s District Attorney and Probation Offices Share Data with JustWare {April 22}
COLUSA, California – Colusa County’s District Attorney and Probation offices have taken an historic step in the justice community by utilizing much of the same data for their case records. Enhanced communication between the two departments was made possible through New Dawn Technologies’ Justware | Probation & Parole and JustWare | Prosecutor.
The District Attorney and Probation offices both need much of the same information, including court records, dispositions, and conditions. Previously, each office would enter this information into their separate systems. JustWare has allowed the offices to use the same information for each of their case records, greatly reducing the amount of data entry required.
The District Attorney’s office tracks all necessary information in a case record. Using JustWare, they record court dates, add evidence, track all correspondence, and track many other tasks performed during the duration of a case.
When the Probation office receives a new case, they no longer manually enter all necessary data into their own case records. Using JustWare’s unique “copy case” feature, they are able to make an exact copy of the District Attorney’s case. The new probation case is assigned a new case type and unique identification number to differentiate it from the original case record. Because the new case already contains a history of the case, including court and disposition information, data entry time and errors are greatly reduced.
JustWare also allows the two agencies to partition their data according to case type. In case partitioning, only designated JustWare users can view certain case types. JustWare’s security model is very flexible and can accommodate the unique security scenarios that may be present with a variety of agencies and users.
Sharon Reische, JustWare Administrator for both the Colusa County District Attorney’s Office and Colusa County Probation Office, works with a lot of information. She says, “JustWare is capable of doing everything we need it to do. By using JustWare, the amount of input we have to do has decreased significantly. It is easy to use and is a much faster and more accurate way of doing our jobs. We can maintain a level of quality criminal justice, even with a reduced staff.”
New Dawn Technologies Helps Define XML Prosecutor Exchanges for Global Justice Initiative {March 16}
SAN FRANCISCO, California – Working with key industry and technical resources, New Dawn Technologies is helping to define the technical design of what prosecutors will utilize to exchange data with those criminal justice agencies that want to take advantage of the Global Justice XML Data Model (GJXDM).
The GJXDM is an XML definition of many common data elements criminal justice agencies currently share across the country. The U.S. Department of Justice (DOJ), Office of Justice Programs (OJP) fully supports the GJXDM as the common language for sharing justice information. In fact, all current grant solicitations sponsored by OJP require that any new technology installed must comply with GJXDM standards.
With the full support of DOJ, IJIS Institute created the Prosecutor Steering Committee, which brings together six industry representatives and six technical representatives. These include: Microsoft Corporation, Michigan Prosecuting Attorneys Council, Colorado CJIS, Wisconsin District Attorneys, Kansas District Attorneys, Tennessee District Attorneys, and New Dawn Technologies.
Under the direction of the IJIS Institute, New Dawn Technologies will work closely with other committee members to develop the Reference GJXDM Information Exchange Packages (RGIEPs), which was originated by prosecutors. These RGIEPs will create a standard for common documents, such as:
“This standard will allow everyone to start speaking the same language. Databases that utilize GJXDM will be able to share important data without the cost and time required for custom development,” states Tom Higgins, President and CEO. “New Dawn is excited to be part of this evolution in integrated justice.”
More information about the Global Justice XML Data Model (GJXDM) can be found on the U.S. Department of Justice, Office of Justice Programs
2004 Press Releases
Butler County Prosecutors Office Successfully Implements JustWare {December 30}
LOGAN, Utah – Butler County Prosecutor’s Office utilized COPS3, a software application developed by Text and Data and sponsored by the Ohio Prosecuting Attorney’s Association. Due to the increasing office need to track information and use it to prosecute cases and a lack of support from its vendor to meet those needs, JustWare | Prosecutor was evaluated for both the felony criminal division and the delinquent tax and collections (DTAC) unit.
When searching for a replacement for this system, the office had two main goals for their new system: customizable reporting capabilities and document automation. After several online and onsite demonstrations and a site visit to one of New Dawn’s featured customers, JustWare was selected and implementation began.
“The amount of available information about individuals, case participants, and events far exceeds the capabilities of our previous system. We are tracking more information and making it available to more people in a variety of ways,” states Roger Gates, Division Chief, Butler County Prosecuting Attorney’s Office. “Information, which was pretty well locked up in our old system, is now available for document automation, management reports, and communications with the public.”
The Butler County Prosecutor’s Office receives most of its cases from six lower courts, rather than directly from local law enforcement agencies. Much of the information is tracked at the count level to make reporting back to the lower courts easier. Also, the State of Ohio requires all felony charges to appear before a grand jury. Because the grand jury decision is not the final disposition of a case, the Prosecutor’s Office needed a way to track interim dispositions. JustWare was enhanced to show all dispositions in the count history. Now, the history of each count contains all disposition information from the grand jury to the trial jury.
The flexibility of JustWare allows it to be used for many different, sometimes exceptional, applications. Butler County uses JustWare in both its criminal and civil divisions.
“The significant differences between the criminal and civil make it difficult to use a single software solution for both divisions. However, we found that JustWare provided a substantial amount of flexibility, which enabled us to ultimately meet the needs of both divisions,” says Gates.
Butler County’s DTAC unit customized the count navigation area to track claims by people who might claim an interest in real property that was the subject of a foreclosure action. This unit will soon expand its use of JustWare to track requests and replies to requests for advice from county officials.
JustWare’s EventEngine plays an important role in both the criminal and civil divisions. Many previously manual tasks have been automated. The EventEngine can be organized to automatically produce
documents, add events or change an event status when a master event occurs. The automatic events can be chained together so that a series of events can occur consecutively.
Butler County Prosecutor’s Office is continuing to update and enhance its JustWare | Solution Suite. The recently-received federal Byrne grant money was used to implement a web interface to JustWare’s event calendars. Authorized law enforcement personnel will soon be able to use JusticeWebview to query JustWare’s calendars for court appearance information regarding cases in which officers need to appear.
Press Contact
Marlene Martineau
Related Author
Whitney Todd
New Dawn Technologies Participates in the Global Justice XML Data Model (GJXDM) Developers Workshop {November 17}
SYRACUSE, New York – During the Global JXDM Developer’s Workshop, held November 8-10th in Syracuse New York, the US Department of Justice Programs – Office of Justice Programs (OJP) – held extensive training on the GJXDM as part of their Global Justice Information Sharing Initiative. The goal of this Initiative is to help justice leaders and practitioners increase information sharing across the justice and public safety communities at all levels of government, to improve public safety for America’s citizens, and to increase our homeland security.
In conjunction with leaders in government and private sectors, the OJP fully supports the GJXDM as the common language for sharing justice information. The GJXDM is an XML definition of many common data elements criminal justice agencies currently share across the country.
New Dawn Technologies embraced Legal XML in 1999 with the development of their first Arrest Filing specification. They continue to develop interfaces to exchange data using XML technologies. Their most recent efforts concentrate on developing standard interfaces to JusticeBroker using the GJXDM. JusticeBroker is the data exchange product for software applications in the JustWare | Solution Suite and participating agency’s existing systems.
Tom Higgins, President and CEO for New Dawn Technologies commented, “We were pleased to see the number of software vendors, industry experts, and criminal justice IT staff in attendance. This turn-out points to a sincere desire to conform to this standard. The model is well designed and thought out, and is flexible enough to accommodate any of our existing JusticeBroker interfaces.”
“The GJXDM makes our job easier in interface development. When we are talking to a customer or partner about data that needs to be exchanged, we now have a common language to speak,” added Higgins.
New Dawn Technologies remains committed to supporting the GJXDM for information exchange with partners and customers, and will fully support the new GJXDM 3.0.2 model for all new JusticeBroker interfaces.
More information about the Global Justice XML Data Model (GJXDM) can be found on the U.S. Department of Justice’s Office of Justice Programs website.
New Dawn Announces Free Live Web Training Sessions for Customers {November 4}
LOGAN, Utah – In an effort to assist agencies using JustWare | Solution Suite programs, New Dawn Technologies’ training department is offering free web training sessions.
These Webinars are designed to teach users about new and underutilized features of JustWare, as well as provide training on the functionality they are using currently.
These free, monthly, interactive Webinars highlight focused components of JustWare, and provide an opportunity for nationwide JustWare customers to interact with each other and a New Dawn trainer.
“This is a great way to learn how to utilize JustWare more in your agency. And it’s great to be able to attend from the comfort of your own desk,” stated Andrew Shumway, director of New Dawn’s services division.
New Dawn’s current Webinar schedule includes:
November 5th, 1:00pm MST: EventEngine template capabilities.
December 3rd, 1:00pm MST:
January 7th, 1:00pm MST:
February 4th, 1:00pm MST: Setting up and maintaining JustWare for financials.
Shumway added, “Schedule an hour for yourself immediately following these training sessions so that you can experiment with and implement the techniques that are covered in the training. As always, our support representatives will be standing by.”
If you are interested in signing up for any of these free Webinars, contact Andy Shumway today at ashumway@newdawn.com or sign-up online.
Boulder County District Attorney’s Office Selects New Dawn Technologies {September 13}
LOGAN, Utah – After reducing a list of case management vendors from twenty-one to one, the Boulder County District Attorney’s Office selected New Dawn Technologies as their technology partner for office automation.
For the past twelve years, the eighty plus users at the Boulder County District Attorney’s Office have used a custom-developed application written by an internal system developer to track their criminal, fine, fee, restitution, Consumer Affairs, victim/witness, and investigative functions.
Boulder County’s Information Technology department coordinated an onsite training event for three days, which allowed system users, administrators, attorneys, and investigators to evaluate the functions of
JustWare | Prosecutor application in a hands-on training environment. New Dawn’s training staff was available to answer questions and provide guidance as the users explored the application.
“Boulder County’s use of a very robust internally-developed application prompted them to thoroughly evaluate us with system testing. It would be great to see more agencies conduct these evaluations of case management software in the manner in which Boulder County’s Information Technologies department devised,” stated Thomas P. Higgins, President and CEO of New Dawn Technologies.
In conjunction with Boulder County’s internal developer, New Dawn Technologies will coordinate a data conversion from the Clarion-based application.
The project will also include the use of New Dawn’s JusticeBroker to upload formatted data in real time to the CDAC’s (Colorado District Attorney’s Council) custom-developed application, for the transmission of case information to CICJIS (Colorado Integrated Criminal Justice Information System).
Using New Dawn’s JusticeWebview solution, the district attorney’s office will provide agency-defined access to public information via the web. They will also provide law enforcement officers with password-protected access to key areas of the system, providing case status and court schedules.
JustWare’s flexible screen and field name functionality allows the Consumer Affairs divisions to have a highly robust application to perform their daily tasks.
New Dawn Concludes Third Annual JustWare Application Administrator Conference {June 22}
LOGAN, Utah – New Dawn Technologies completes another successful JustWare Application Administrator Conference. This year’s conference was held June 14th through June 18th in Logan, Utah and struck a balance between quality JustWare training and outdoor recreational opportunities.
Over forty JustWare administrators and users participated in the weeks events. The training curriculum was designed to promote a strong foundation of JustWare basics while supplementing with a variety of advanced techniques that many customers found useful. A considerable amount of time was devoted to JustWare Document Automation and ReportBuilder. These are two of the essential, advanced and more powerful tools within the JustWare application. Trainers spent several hours in a workshop environment assisting the users in creating their own documents and reports. This allowed for a constructive learning environment and the administrator’s were able to take something back to their offices.
“I feel the conference was tremendously successful. We had two dozen JustWare agencies in attendance, and they all went home with knowledge and materials to make their implementations even better” stated Andrew Shumway, the technical conference coordinator.
In addition to excellent educational opportunities, scenic Cache Valley allowed for several recreational opportunities as well. Many attendees participated in a round of golf sponsored by New Dawn Technologies. Others elected to hike along the Logan River in beautiful Logan Canyon. Outdoor barbeques, fishing and the local night scene were enjoyed by all.
Benton County Prosecutors in Bentonville, Arkansas Select New Dawn Technologies as Technology Partner {May 6}
LOGAN, Utah – New Dawn Technologies is pleased to announce that Benton County Prosecutor’s Office in Bentonville, Arkansas selected New Dawn Technologies as their technology partner for their office automation.
The Benton County Prosecutor’s Office required a case management solution that would accommodate their growing criminal case workload and technical solutions to better track the caseloads of Victim Services, Child Abuse, Domestic Violence, Drug Crimes and Hot Check cases.
Benton County and its county seat Bentonville, home to Wal-Mart’s corporate headquarters, is one of the fastest growing counties in the State of Arkansas. They are the second largest county, and fourth largest district in the state.
“This is an exciting time for the Benton County Prosecutor’s Office. With the county’s explosive population growth, our office has struggled to maintain efficiency and organization with outdated systems and ever increasing case numbers. Three years ago, we began a nationwide search to find innovative solutions to these problems. Without question, the solutions provided by New Dawn were the clear answer. New Dawn’s JustWare | Prosecutor product provided easy and simple methods to track, organize and secure the vast amount of information flowing into our office. JustWare is also comprehensive enough to allow customization for nearly any situation. I believe when JustWare is in place, the office will maximize efficiency and organization. More importantly, I believe JustWare will provide investigators and prosecutors easy and quick access to critical information necessary for the prosecution of offenders. While JustWare’s capabilities were very impressive, New Dawn’s track record to support their products is equally impressive,” said Bob Balfe, Benton County Prosecutor.
After evaluating JustWare and visiting New Dawn customers, New Dawn was chosen for the project. In addition to JustWare, the Benton County Prosecutor’s Office selected three additional products from the JustWare | Solution Suite to assist in the management of information and resources within their office. New Dawn’s JusticeWebview will be utilized by law enforcement staff to access key case and name information via a secure web connection and will provide secure web access to the daily public docket to the local press. For staff attorneys, mobilelync will provide a non-networked, automatically synchronized version of JustWare on a number of laptops. JustWare Financials and an interface to the existing courts case management system will allow the judicial collections staff to collect outstanding obligations due to the office. To alleviate the paper filings that are provided by Benton County Sheriff and Bentonville Police Departments, JusticeBroker will be used to allow the office staff to electronically receive case and name information. Working with the Benton County Information Technologies Department, New Dawn will assist in converting the historical case and name data from their previous commercial application.
“The Benton County Prosecutor’s automation goals, coupled with Information Technologies Department’s track record of getting projects done, will allow them to be a premier New Dawn site not only in the State of Arkansas but in the country!” said Thomas P. Higgins, President and CEO of New Dawn Technologies.
Press Contact
Marlene Martineau
Related Author
Tyson Ence
New Dawn and Nevada Administrative Office of the Courts Present at SEARCH's 2004 Symposium on Integrated Justice {March 31}
WASHINGTON, D.C – In front of a full auditorium in Washington DC, and during the final day of SEARCH’s tenth symposium on justice information technology, the Nevada Administrative Office of the Courts, Carson City District Attorney, Carson City Sheriff’s Department, New Dawn Technologies, SAIC, Teamworks Consulting, and the statewide court vendor demonstrated a working example of the Multi County Integrated Justice Information System (MC-IJIS).
MC-IJIS provides a single point of contact for communicating with all other justice agencies. It manages all types of documents and criminal justice data exchanges. MC-IJIS facilitates exchange of data while allowing each agency to implement and maintain its own system and control their own data. MC-IJIS is considered a candidate system for statewide integration by Nevada Homeland Security Council.
The presentation given by Ron Titus, Nevada State Court Administrator; Noel Waters, Carson City District Attorney, and Undersheriff Steve Albertsen of the Carson City Sheriff’s Office, demonstrated an example of data exchange and integration between the law enforcement jail and booking systems, New Dawn’s JustWare | Prosecutor, the JusticeBroker data exchange program, and the state court system, all through the SAIC created data warehouse.
MC-IJIS utilizes more than twenty XML based schemas for the commonly used transactions. For example, one schema allows the law enforcement system to submit the arrest and booking information to the JustWare agency. This allows all charging information, defendant physical descriptor information and contact information to be received electronically.
Once JustWare generates the charging document, MC-IJIS files information to the court system setting event information and pushing a court number back to JustWare.
Expanding MC-IJIS to include new schemas can be easily accomplished. For instance, future document types planned for MC-IJIS in Nevada include documents between courts and parole & probation agencies.
Currently, twenty-five agencies within four counties are participating in the MC-IJIS project. Without a centralized data exchange, at least forty-four separate interfaces would be required to connect the different operational systems, not including the interfaces that would be required to communicate with state-level systems. With MC-IJIS, the operational system of each agency needs to communicate with only one system.
“The work put forth by this group definitely illustrates the ability of criminal justice agencies to choose the best solutions for their local office goals and functions and still accommodate broader data sharing goals.” stated Tom Higgins, President and CEO.
Carson City District Attorney’s Office will be the first district attorneys office in the State of Nevada to officially Go Live with MC-IJIS which is slated for May of 2004.
Press Contact
Marlene Martineau
Related Author
Tyson Ence
JustWare is Chosen by the City of Roseburg for Municipal Court Case Management Software {February 27}
LOGAN, Utah – New Dawn Technologies is excited to announce the selection of JustWare | Municipal Court by the municipal court located in Roseburg, Oregon. The City of Roseburg Municipal Court desired a case management solution that would replace their HTE JALAN application as well as provide the required functionality necessary for a municipal court jurisdiction.
“This particular product demonstrated many features not available from competitors and the overall quality was far superior to any other. We are convinced this product will allow the City to more efficiently and effectively conduct Court operations now and in the future. We were very impressed with the New Dawn staff’s knowledge of the product and the customer service received during the process. This has added to our confidence that the entire process of implementation, conversion and continuing customer support will be a success.” stated Michelle DeAngeles, Finance Director for the City of Roseburg.
New Dawn Technologies was selected out of a competitive RFP process which contained four other municipal court vendors.
“It is clear that JustWare is a superior case management application for municipal courts. We take pride that New Dawn Technologies has been successful in winning deals against some very tough competition. It speaks the quality of JustWare and the dedication of our company to provide the best support and services available” quoted Thomas P. Higgins, CEO and President of New Dawn Technologies.
JustWare was developed using standards defined by the National Center for State Courts and the National Association for Court Management. With document automation, robust reporting capabilities, and full calendaring and docketing functionality using New Dawn’s EventEngine, JustWare is designed to meet the case management and workflow requirements of any court agency.
The City of Roseburg will also utilize New Dawn Technologies’ JustWare integrated financial features to manage the financial transactions required by the court. With integration to JustWare, JustWare can easily track all case based obligations, allocations, and individual payments. The reporting capability of JustWare allows for easy auditing and reconciliation of court funds.
Press Contact
Marlene Martineau
Related Author
Sheri McCartney
Partnership Between New Dawn Technologies' and TrafficPayment.com's Announced {January 9}
LOGAN, Utah and MIDLAND, Texas – Logan-based New Dawn Technologies, Inc., creators of software for the justice community, and Midland-based TrafficPayment.com LLC, premier specialists in online payment of traffic and parking violations, today announced a partnership that provides a fast, secure, and reliable online payment system to New Dawn’s JustWare Solution Suite.
The programs in the JustWare Solutions Suite, one of the most comprehensive case and workflow management software tools in the market, now offers the TrafficPayment.com online payment system. This
will allow New Dawn’s JustWare Court customers to offer violators the option of paying their citations online or by telephone. This partnership will ensure that both New Dawn and TrafficPayment.com can offer the most broad and extensive software solutions to the justice community.
“This allows both New Dawn and TrafficPayment to introduce products to new regions of the country. It is very beneficial for us,” said Mark Holly, Vice President of Sales for TrafficPayment.com.
Frank A. Felice from New Dawn added, “This is an opportunity to expand the capabilities of JustWare even further, and to provide unique solutions that will assist our customers. It makes perfect sense to combine our solution with TrafficPayment.”
The flexibility of the TrafficPayment.com online payment system allows the citation information stored within JustWare to be web-enabled and sent to TrafficPayment.com for online payment. Once TrafficPayment.com receives an online or phone payment, the updated citation information is sent back to JustWare, which automatically updates the database. This eliminates manual data entry and the need for customized web applications. Violators can pay online at www.TrafficPayment.com or toll-free 1-800-444-1187. The new system will be
offered to all current and future New Dawn Technologies court customers.
The Okanogan County Prosecutor’s Office Selects New Dawn Technologies as Technology Partner {January 1}
LOGAN, Utah – Karl Sloan, the Okanogan County Prosecutor, and his staff sought a case management application that would improve the efficiency of their office. After a thorough evaluation process, they selected JustWare | Prosecutor and JusticeWebview to meet their automation goals.
JustWare is a complete case management and workflow solution designed for prosecuting attorneys. The application tracks all essential name and case information for every individual involved in a case; including victims, officers, and attorneys. The ad hoc reporting capability within JustWare allows users to create custom reports and statistical information unique to each agency.
Okanogan County will implement JusticeWebview to provide better access to case information for victims, witnesses, and law enforcement personnel. JusticeWebview provides view only access to certain data elements within JustWare via a secure web browser connection. Notification of court appearances, charges filed, and case status can all be accessed with the appropriate user name and password.
“We are excited to see Okanogan County pursuing their automation goals,” stated Thomas Higgins, President and CEO of New Dawn Technologies. “JustWare and JusticeWebview provide the functionality required to enhance the efforts of the prosecutor and his staff.”
Press Contact
Marlene Martineau
Related Author
Mark Sheldon
2003 Press Releases
Maui County Prosecutor's Select New Dawn Technologies' Solutions {December 30}
LOGAN, Utah – New Dawn Technologies is pleased to announce that the Maui County Prosecutor’s Office selected JustWare | Prosecutor, BriefLink, and JusticeWebview to automate their office.
“We are thrilled to have an agency with Maui’s reputation join our customer community! They conducted a thorough evaluation of various prosecutor case management solutions on the market and have an incredible staff to make this project successful,” stated Thomas P. Higgins, President and CEO of New Dawn.
“Our office invested over one-hundred hours evaluating various case management systems because we wanted the product that best fit the needs of our department. JustWare’s flexibility and the ease in the administration of the system were big factors in our decision to purchase JustWare,” stated Ben Acob, First Deputy Prosecuting Attorney.
As part of the project, Maui County Prosecutors will use New Dawn’s innovative JusticeWebview software. This product provides secure and metered access to the prosecutor’s data via a web browser. Name,
calendar, and case information is made available over a secure web browser connection to prosecutor staff and law enforcement officers. Future projects include an Arrest Filing interface that will pull data from the Maui County Police Department Records Management System. This enables greater efficiency and accuracy as cases are referred for prosecution.
Press Contact
Marlene Martineau
Related Author
Sheri McCartney
Shawnee County District Attorney in Topeka, Kansas Select JustWare {December 11}
LOGAN, Utah – New Dawn Technologies is pleased to announce that Shawnee County District Attorney’s Office in Topeka, Kansas selects JustWare | Prosecutor to automate their office.
“Not only was this office, after viewing numerous case management systems, impressed with the obvious superiority of this system, but our County IT department was also impressed. Equally impressive was the cooperative attitude and helpfulness of New Dawn personnel. We look forward to a most beneficial relationship.” stated Robert Hecht, District Attorney.
The Shawnee County District Attorney’s Office handles traffic, domestic violence, juvenile offender, CINC, mental health, general felony, major felony, sex offender and appellate based cases. By utilizing grant funding from the State of Kansas, the JustWare application will replace an internally developed, mainframe based application.
To take advantage of the historical name and case information in their legacy mainframe program, New Dawn’s Data Integration Services staff will coordinate a detailed electronic data conversion plan working in cooperation with Shawnee County Information Technologies staff.
To eliminate paper filings to the state, the project involves the electronic filing of case and name data from JustWare to the Kansas Bureau of Investigation by utilizing New Dawn’s JusticeBroker data integration and exchange software solution.
“Shawnee County is one of the largest district attorneys in the State of Kansas. Their implementation will set the standard in the state for prosecutorial case management projects.” stated Thomas P. Higgins,
President and CEO of New Dawn Technologies.
JustWare Version 4.5, JusticeWebview and BriefLink Released {June 25}
LOGAN, Utah – New Dawn Technologies announced today the release of version 4.5 of their JustWare | Solution Suite.
JustWare version 4.5 further advances the solutions offered to prosecutors, public defenders and courts. It introduces the probation, parole, and pretrial services market to JustWare | Probation & Parole and JustWare | Pretrial Services software application.
“This release of JustWare revolutionizes the way that criminal justice agencies are able to manage their case and workflow management”, stated Tom Higgins, President and CEO.
Some of the features of the release include a bundled email program and Microsoft Outlook integration in order to receive event notifications via email, to send out notifications via email and have synchronization capability with Microsoft Outlook and their Palm and Windows CE devices.
Also included in the latest release of the JustWare is the EventEngine which allows events, documents, correspondence, case status changes, “tickler” files and reports to be linked and triggered by preceding events and administrator-set time criteria.
Version 4.5 further advances the unique financial tracking, allocation, and disbursement requirements that courts, prosecutors, and probation staff face.
“This release allows prosecutors, probation, public defenders and courts to completely define their individual JustWare solution to suit their own office function, workflow, procedures, documents and reporting requirements,” stated Higgins.
New Dawn Technologies also released an add-on solution for JustWare users and the agencies that interact with JustWare users which provides Intranet or secure Internet access to agency-defined views of JustWare information.
The JusticeWebview application offers secure, agency-defined, web view access to any JustWare application.
“There are numerous practical reasons why our customers are interested in viewing JustWare information via the web. JusticeWebview provides a powerful tool that can be used for numerous applications. Law enforcement, jail staff, victims, witnesses and even the users of JustWare, such as attorneys and judges, can benefit from having secure and agency-defined views of JustWare,” said Higgins.
Views of calendars, case status reports, personal task lists, criminal history information and event information for case participants can all be defined by the agency. It can also be securely accessed externally via the web.
Another add-on to any JustWare application is the BriefLink legal file, document and file searching application. BriefLink is a browser-based, indexing and searching component that allows attorneys, staff, judicial staff and investigators to construct detailed queries to search the historical documents, legal briefs and files that have been linked to cases throughout the office’s history.
“We have really tried to continue our emphasis on individual agency customization, while providing the advantages of an off-the-shelf solution, such as annual releases, exceptional support and a nationwide community of software users,” said Higgins.
Press Contact
Marlene Martineau
Related Author
Tyson Ence
JustWare Automates the Sioux County Attorney's Office {June 23}
LOGAN, Utah – The Sioux County Attorney’s Office located in Orange City, Iowa selects JustWare | Prosecutor for their case management solution.
The Sioux County Attorney’s Office is upgrading from a commercially developed application which no longer meets their needs or the technology standards of the county. County Attorney Melissa O’Rourke and
her staff sought a replacement application that was easier to use, delivered more value, and could operate off of the latest version of Microsoft’s flagship database, SQL Server 2000.
Upon staff evaluation of the JustWare application, the Sioux County Attorney’s Office capitalized on a competitive upgrade-pricing program to purchase the solution. Administrator training, End-User training, and installation of JustWare begins in June.
JustWare tracks all essential name and case information for individuals involved with a case; including victims, officers, and attorneys. This includes court events, victim notification, and dispositions. From within JustWare, complex legal documents will be automatically generated, printed, tracked, and organized. JustWare also includes an easy to use report writer to accommodate the custom reporting and statistical information unique to each agency. This provides reporting capabilities on data such as domestic violence cases, drug and gun cases, and felony convictions.
Press Contact
Marlene Martineau
Related Author
Tyson Ence
2002 Press Releases
Computers Reshape District Attorney's Offices - Kennebec Journal {July 2}
The district attorney’s offices in Kennebec and Somerset counties will be working at half-staff beginning Monday as attorneys and administrative assistants train on a new computer system. Kennebec and Somerset counties, which make up prosecutorial District VI, were selected to pilot the new JustWare | Prosecutor software, which is designed to give attorneys representing the state more information and lead to better case management.
Paul Rucha, Assistant District Attorney, and Ruth Stevens, Administrative Assistant in the Somerset County office, have been working on the installation for more than 1 1/2 years. Rucha has had the new system running on a computer at his desk, testing it, and customizing it for the procedures used in Kennebec and Somerset counties.
“It’s been a nightmare in this building just to network these rooms together,” said Rucha. The core of the court house, which stands at Winthrop and State streets, was built around 1828.
Besides the physical computer installation, networking, and training, the group of prosecutors and administrative assistants have met for 18 months, working on the phrasing and appearance of complaints and indictments.
“There was a lot of compromise,” Rucha said. Rucha explained that during the training sessions the district attorneys will continue to handle cases involving people in custody and arraignments, but there will be no trials. The dates were coordinated with the court system.
“We can do pleas if necessary,” said Rucha. The new system will put background, police reports, and other data at prosecutors’ fingertips. “Instead of information being kept on cards, it will all be on a database,” Rucha said. “When I pull up John Smith, I will know whether he has some pending matters in Augusta, Waterville, and Skowhegan.”
Prosecutors, however, will continue to use paper files in court. The old computer system in the prosecutor’s offices had no database and was capable only of word processing.
The new system should also speed up responses to queries about whether the district attorney’s office has a case against an individual.
Rucha said prosecutorial districts eventually will provide information to each other and to the State Bureau of Identification.
Aroostook County is the next district to be computerized and five more districts are scheduled for conversion in the next five months. Cumberland County, which has the largest number of cases, is using a separate system.
Chief Justice Daniel Wathen of the Supreme Judicial Court, who has led a drive to computerize many of the court functions throughout the state, said he was pleased with the computerization plans in the district attorney’s offices.
“They’re probably the last piece of the criminal justice system,” Wathen said. “The last big task is to integrate it all.”
“We’ll have some issues about their ability to get into our system, but they’re good issues. At least it means we’re moving into the 21st century at last.” So far, record-keeping in the criminal division of all 50 superior and district courts has been computerized.
“Now we’re going around installing the civil,” Wathen said. Wathen further explained that civil protection-from-abuse orders and other items will be computerized first at the district court level with juvenile civil cases next, followed by general civil cases.
“The expectation is that the whole thing will be done by the end of 2002,” Wathen said.
Press Contact
Marlene Martineau
Realted Author
Betty Adams
Related Source
Kennebec Journal
Oklahoma District Attorney Council Selects JustWare and JusticeBroker for their Case Management and Data Exchange Solution {June 1}
LOGAN, Utah – New Dawn Technologies is pleased to announce that the Oklahoma District Attorney’s Council (DAC) has selected JustWare | Prosecutor and JusticeBroker for their case management and data exchange solution.
“We are very excited to add the DAC, to our existing statewide contracts and users,” stated Thomas P. Higgins, President and CEO of New Dawn Technologies. New Dawn also has contracts with the Wyoming County and District Prosecutors and the State of Maine District Attorneys.
“The DAC and their technical staff are a focused, detailed group who has clearly-defined and realistic goals,” added Higgins. “We believe that upon completion of this project they will set the standard for other statewide, prosecutorial based case management systems throughout the country.”
The majority of the District Attorneys throughout the state are utilizing an internally-developed, Microsoft Access-based application (DART’s) in 23 of their 27 judicial districts. The remaining districts are using agency-developed applications and a commercial application.
Working in conjunction with New Dawn Technologies Data Integration Services staff, the DAC’s information technology and programming staff will consolidate all of DART’s databases into one database.
“Because JustWare is designed to work in a multi-jurisdiction and multi-agency fashion, the individual districts will be able to take advantage of central name information,” stated Higgins. “They can also view case information entered throughout the state that is stored in JustWare, while not compromising their local existing security and access policies.”
Each of the individual district’s JustWare databases will send key name and case information to a centralized server, located at the DAC in Oklahoma City. This centralized location will provide statewide, statistical data as well as act as the publisher of name and case information to all of the participating districts.
Giving an example of what database replication will provide to the DAC and to individual agencies, Higgins said, “JustWare users in District Four will not only have an historical view of all the cases for defendants, witnesses, and victims in their local JustWare database, they will also have access to a central, statewide name database. They can view individual case involvements entered in any of the statewide participating districts.”
Due to the design of DART’s application and less than T1 connectivity between the remote and main offices, the majority of the districts participating in the project have multiple counties that have had little or no connection with DART data.
DAC’s technical staff, with assistance from New Dawn, will provide JustWare access for these remote agencies via thin-client software. “The use of thin-client technology alone will increase the efficiency of these existing remote users, and the optimized design of JustWare further increases the efficiency of the remote user,” stated Higgins. The DAC will utilize the JusticeBroker application to electronically submit case and name information to the criminal history database maintained by the Oklahoma State Bureau of Investigation. Many of the ODAC users will take advantage of the fine, fee, restitution, and hot-check functionality offered by the JustWare integrated financials solution.
Future projects will involve the electronic receipt, filing, and sharing of case and name information from the statewide used and developed law enforcement, booking product, ODIS, and court applications.
JustWare tracks all pertinent name and case information associated with individuals who are being prosecuted or defended. This includes court events, victim notifications, and dispositions. From within JustWare, complex legal documents may be automatically prepared, printed, tracked, and organized. JustWare also includes a report writer to accommodate the custom reporting and statistical information compiling specific to each agency. JusticeBroker can address all of the unique data exchange needs that prosecutors, courts, and public defender agencies encounter. This includes arrest-filing, disposition-reporting, event-sharing, and probation.
Press Contact
Marlene Martineau
Related Author
Sheri McCartney
Clark County Public Defender's Office in Las Vegas Selects JustWare for their Law Office Management Solution {April 18}
LOGAN, Utah – New Dawn Technologies is pleased to announce its newest customer to the JustWare | Defender solution: the Clark County Public Defenders Office in Las Vegas, Nevada.
“We are very excited to add the Clark County Public Defender’s Office to our existing family of agencies that are utilizing JustWare in the State of Nevada,” stated Thomas P. Higgins, President and CEO of New Dawn Technologies.
“They have already provided detailed input of how they envision the application advancing in the upcoming releases, to not only benefit their office, but public defender and prosecutorial agencies across the country,” added Higgins.
The Clark County Public Defenders are currently utilizing four internally-developed FoxPro-based applications for the tracking of their criminal, juvenile, appellate, and municipal cases.
Working in conjunction with New Dawn Technologies DIS (Data Integration Services) staff, Clark County Public Defender information technology staff will consolidate all databases into one and convert this information into JustWare.
“Because JustWare is designed to work in a multi-division fashion, all of the different divisions will be able to take advantage of the central name information that is stored in JustWare, without compromising their existing security and access policies,” added, Higgins.
“JustWare provides a platform for our office to operate more efficiently while enhancing the level of our defense representation,” notes Marcus Cooper, Clark County Public Defender.
Future plans for the Clark County Public Defender’s Office will be to participate in the statewide MC-IJIS project. This project will allow the Clark County Public Defender’s Office to utilize New Dawn Technologies’ JusticeBroker application to electronically receive case and name information from the MC-IJIS data warehouse via an XML-based public-defender assignment document that is sent to the warehouse from the court software application that is currently being implemented.
JustWare tracks all pertinent name and case information associated with individuals who are being prosecuted or defended. This includes court events, victim notification and dispositions. From within JustWare, complex legal documents may be automatically prepared, printed, tracked, and organized. JustWare also includes a report writer to accommodate the custom reporting and statistical information tracking specific to each agency.
JusticeBroker can address all of the unique data exchange needs that prosecutor, court, probation, and parole and public defender agencies encounter; including arrest filing, disposition reporting, event sharing, probation and more.
Press Contact
Marlene Martineau
Related Author
Sheri McCartney
New Dawn Releases Version 2.0 of its JusticeBroker Data Exchange Toolkit and Services {March 12}
LOGAN, Utah – Today New Dawn Technologies announced the release of version 2.0 of their JusticeBroker data exchange and data filing product.
JusticeBroker provides JustWare case management users with the ability to electronically receive, share and file key criminal justice information with the other disparate law enforcement, courts and state systems with whom they interact.
JusticeBroker alleviates data entry, reduces duplicate entry and reduces data input error. “The second version of JusticeBroker makes greater use of XML and SOAP technologies and a mechanism for these
external agencies to access case and name information from the web,” stated Tom Higgins, President and CEO.
JusticeBroker is based on and influenced by a number of criminal justice standards and organizations including Legal XML, SEARCH, The National Consortium for Justice Information and Statistics.
“We are continually trying to standardize data exchange interfaces which allows us to offer an off-the-shelf integration solution. This reduces project implementation timelines and allows our customers to immediately take advantage of JustWare and the data on the systems with which they interact,” added Higgins.
“One of the greatest features of JusticeBroker is that it is not only modular in design but in price. JustWare customers can have connections to certain key external systems, and they can add additional connections as their budgets are expanded or the data-sharing need presents itself,” stated Jon Peek, an Account Executive for New Dawn Technologies.
Press Contact
Marlene Martineau
Related Author
Sheri McCartney
New Dawn Releases Online Community to Promote Interaction and Knowledge Sharing for Customers {March 9}
LOGAN, Utah – In an effort to promote interaction and knowledge sharing among customers nationwide, New Dawn Technologies recently released their Online Community web forums.
New Dawn assigns one or more customer staff members to be responsible for the maintaining JustWare or JusticeBroker and creating documents and reports for their general users. Those tasked with this responsibility are trained by New Dawn to serve as Application Administrators.
The online web forums provide the Application Administrators a mechanism to share information and discuss topic, such as product enhancement requests, documents, reports, and general comments. This
information is available to New Dawn’s support and development staff and other Application Administrators across the country.
Customers of New Dawn simply need an Internet connection, a username, and a password to participate in the forums.
“As our customer base grows, it is vital that we receive the input from our customers that enables our development and design staff to deliver a better product. The web allows our customers to interact with us and each other, truly making JustWare the customer’s program,” stated Tom Higgins, President and CEO.
The Online Community forums are introduced early to New Dawn’s Application Administrators. During their onsite administration training, New Dawn’s Application Support and Training Specialists provide a curriculum that will familiarize the Application Administrator with the process of submitting feedback and reviewing the postings of other New Dawn Application Administrators.
“Although operational for a short time, the benefit of giving Application Administrators an online method to interact with each other has been clearly demonstrated,” stated Andy Shumway, a Project Implementation and Training Specialist.
“Many of our Application Administrators have never used web forums prior to being introduced to them by us; however, Application Administrators who have participated have spoken of the power of the information shared,” added Shumway.
Once the forums went live, New Dawn’s Application Support Specialists had the task of providing introduction and training to New Dawn’s existing customer base.
“Though a monumental task, the existing Application Administrators from across the country, many which have been customers for years, have adapted quite well to this mechanism of communication. Many have already taken advantage of the information, feedback, and knowledge of agencies in other states,” noted Chris Nielsen, one of New Dawn’s Application Support Specialists.
“A public defender’s or prosecutor’s office in the State of Arizona may use JustWare in a unique way compared with an agency in Oklahoma, but we are finding that they all benefit from interaction with each other. They can discuss general work flow procedures and techniques and they can share similar reports and document creation skills,” added Nielsen.
The Churchill County District Attorney’s Office in Fallon, Nevada was one of New Dawn’s first customers. They were always an early adopter of New Dawn’s latest products and services and was one of the first customers to utilize the Online Community. “The online forums are great tools that enable users across the country to be in contact with each other. It helps to open lines of communication for users to share ideas, reports, and documents or to find answers to questions they may have. This is an extremely valuable tool that I hope will be used more often in the future,” stated Kate Martin, Office Manager and Application Administrator for the Churchill County District Attorney’s Office.
“I have found the online forums to be both an excellent source of information as well as a valuable technical support resource. The staff at New Dawn is very responsive to posts and quickly evaluates enhancement requests. Amazingly, they have already implemented modifications I have requested. In my 21 years of information technology experience, New Dawn is the first company I have dealt with that is so eager to evaluate and implement suggestions given to them by their user community,” stated Jeff Jaeger, the Litigation Services Administrator, JustWare Application Administrator, and SAB member for the Clark County Public Defenders Office in Las Vegas, Nevada.
Press Contact
Marlene Martineau
Related Author
Sheri McCartney
New Dawn Technologies Participates in the Debut of the Nevada Data Sharing Project (MC-IJIS) at the Search Symposium on Integrated Justice {March 2}
WASHINGTON, D.C. – With an impressive demonstration at the 2002 Search Symposium on Integrated Justice, under the direction of Teamworks Consulting and the Administrative Office of the Courts of Nevada, New Dawn Technologies debuted a working example of XML based, integrated justice data exchange. MC-IJIS provides a single point of contact to communicate with all other justice agencies for all types of documents. An overview of MC-IJIS’s functionality demonstration overview is listed below provided by the Nevada Supreme Court and the Administrative Office of the Courts of Nevada.
Recognizes Political Realities
The justice arena consists of many organizations—law enforcement agencies, prosecutor’s offices, courts, and public defender’s offices. Many other state agencies may be included as well, such as parole and probation, prisons, and those agencies that maintain the state’s criminal history repository. Most of these agencies, including courts, are headed by elected or appointed officials. Appropriately, each agency has different missions, needs, and priorities. Justice integration crosses political and jurisdictional lines and levels of government such as state, county, and city. The data exchange/warehouse philosophy employed in MC-IJIS recognizes and respects the autonomy of the participating agencies and their respective independence. MC-IJIS doesn’t function as the operational system for any agency. Rather, each agency is able to implement and maintain any system’s they deem necessary to properly perform their duties.
Agencies Control their own Data
Participants in the justice arena are restricted by law and policy from sharing all data that they maintain in their own operational systems. But within this justice arena, a definable setoff pertinent data is available for sharing between the agencies. MC-IJIS employs a data exchange to accomplish its required purpose. The “push/pull” technology of data exchange means that each agency decides what data to exchange and when to send (“push”) that data to MC-IJIS. The provider also determines who has access to the data to publish. Each agency has security rules stored in the MC-IJIS database as well. Agencies needing data from MC-IJIS decide when they want to retrieve (“pull”) data they need and what their operational system will do with the data once it is retrieved.
Intuitive–Shares Documents
Users easily understand how MC-IJIS shares data among the justice agencies. MC-IJIS simply shares electronic versions of the documents that agencies have been sharing for years. For instance, when a prosecutor’s office prepares and files a complaint or other charging document with a court, its operational system will compile and send an electronic version of that charging document to MC-IJIS. When the court wishes to create a case in its case management system, it retrieves the electronic charging document from MC-IJIS and stores the various data elements needed by the court in their system. MC-IJIS even provides a mechanism to view these electronic versions of documents from within a browser-based program.
Utilizes XML Standard
MC-IJIS utilizes XML as its data exchange standard. XML (eXtended Markup Language) is an open-standard format that enables structured yet easy exchange of data elements while also providing a means to retain the integrity of the original document. XML is the data exchange standard by which most people share data. XML is one of the standards used on the World Wide Web. Within the justice arena, LegalXML and OASIS are two prominent organizations moving forward.
Single Interface for Each Agency
The more agencies involved in a justice arena, the more complex their data sharing requirements become. Currently, 25 agencies within four counties are participating in MC-IJIS in Nevada. Without a centralized data exchange, at least 44 separate interfaces would be needed between the different operational systems, not including the interfaces that would be required to communicate with state-level systems. With MC-IJIS, the operational system of each agency needs to communicate with only one system—MC-IJIS.
Modular and Extendable
MC-IJIS is modular, which means that it can be deployed in stages. For instance, if only a few agencies are ready to communicate with MC-IJIS, they can do so now and immediately begin to share data. As more agencies are prepared, they can be added with little or no impact on agencies and systems already connected (other than the added ability to communicate with these new agencies). MC-IJIS is easy to define and can add new document types simply and quickly. For instance, future document types planned for MC-IJIS in Nevada include documents between courts, parole, and probation.
Press Contact
Marlene Martineau
Related Author
Sheri McCartney
The Role of the District Attorney's Office for the Knox County Region {February 1}
The District Attorney’s Office has a unique role in Knox County government. The office is not a purely county agency since it is staffed by both county employees and attorneys who are paid by the state. The office is not limited in its work to the boundaries of Knox County. It is only part of a four-county prosecutorial district, which also includes Waldo, Lincoln and Sagadahoc Counties. As we do our regular work of prosecuting the many criminal cases in Knox County courts, we often are simultaneously prosecuting those same defendants in adjoining counties. Thus the office is both a form of local and county government and a type of regional government.
Knox County is the largest of the four counties in population and has long had a significantly larger caseload. In the most recent annual report, we noted our responsibility for prosecuting over 2,603 criminal, traffic and civil violations of law. Each case is important to the people involved and each must be given individual attention. That attention may be brief—as it is for the assigned police officer and deputy sheriff—or it may consume the weeks or months of several staff. Management of staff time is thus critical, with increasing demands for assistance expected to continue into the future. In this respect we resemble every law enforcement agency in the county.
The county staff has grown little over the past 15 years, despite significant expansion of the state-supported side of the office. The majority of cases we prosecute are first handled by Secretary Dorothy (Dot) Pendleton, because of her responsibility for District Court matters. Each is entered in the database and a file is created. The number of new cases received each month continues to be far higher than in earlier years, a trend at least partly linked to the increased police presence in rural areas. Even before we receive the case, other staff may have played a role. Long-time Victim Advocate, Stephanie Laite, is on-call to respond to the emergency room when an assault victim is treated. Prosecutorial Assistant, Shane Riley, works closely with investigators on complex cases even in the early stages. Shane is also the point of contact for the numerous prosecutions coming to us from the three prisons within the county.
As a case progresses through an often-complex court process, every staff person plays a role. Roxanne Simmons, Receptionist, fields the score of telephone calls and dozens of visitors we anticipate every day. The office is a public resource for many people in contact with the courts. The two victim advocates, Stephanie Laite and part-time time child advocate Lynn Talbot, have daily contact with victims but also must ensure the presence of numerous other witnesses for every trial. Kelly Benner, Administrative Secretary, is the bridge between these roles, particularly as we develop our database and become more dependent on it. In the most serious trials, Shane Riley is an essential aide to the trial attorney.
The state-supported side of the office has grown as the Legislature recognizes the need for a strong prosecution presence in the courts. Fifteen years ago, Knox County had a single Assistant District Attorney working in all courts. Now there are two Assistants in Rockland essentially full-time. Soon a third prosecutor will be added to specialize in juvenile cases throughout the district. Don Lawson-Stopps is the regular prosecutor in the District court and perhaps the most visible face of the office. Janice Stuver specializes in domestic violence prosecution but uses her skills in other serious cases through her many Superior Court jury trials.
The most important development in the office in recent years has been adoption of a computerized case management system. The system is called JustWare and it is a significant asset to us in tracking both cases and defendants. Since we began active use in January 2002, we have regularly used it to identify defendants caught for crimes in counties other than Knox County. In the past, these might have been prosecuted separately as minor offenders, but now can receive the attention they deserve. Our system is as important to us as law enforcement systems (Spillman) are to local police and the sheriff. Equally, the system has brought new demands and new costs. Every employee now has added responsibilities for keeping data current. Further, Kelly Benner has changed her role and assists the Knox County office and other counties in both routine data management and in critical problem solving. Each day we use JustWare brings new opportunities and new challenges.
The District Attorney’s Office is among the least visible components of county government. For many people, we appear to be a part of state government, as the courts are, yet we are truly local in what we do in the same way that police and sheriffs are part of local law enforcement. Just as law enforcement officers are most needed when citizens are hurt or victimized, our services are needed most by those who have suffered harm. We always expect to be there to help. – Geoffrey Rushlau, DA
Press Contact
Marlene Martineau
Related Author
Geoffrey Rushlau, District Attorney
2001 Press Releases
New Dawn Technologies Announces New JustWare Customers {November 14}
“We are very excited to have the input of these agencies and their administrators for the evolution of the future versions of JustWare,” stated Thomas P. Higgins, President and CEO of New Dawn Technologies.
The Long Beach City Prosecutor’s Office was previously utilizing an internally developed, COBOL-based, legacy application before selecting and implementing JustWare | Prosecutor. The City of Long Beach Prosecutor’s Office is one of the larger city prosecutor’s offices in the state of California. The Long Beach City Prosecutor’s Office has officially gone live with JustWare and, with the assistance of New Dawn Technologies development staff, is utilizing JustWare in very unique ways.
In order to reduce the expense of subpoenaing law enforcement officers with overtime hours, the City of Long Beach’s JustWare users are able to automatically generate subpoenas and update the law enforcement database based on the hours of the law enforcement officers. If the officer should not be subpoenaed, their system tells them to ignore the summons or it schedules them for less time the following week.
After an aggressive implementation, due to technical limitation of their existing case management program, the Mohave County Attorney’s Public and Legal Defender’s Office will be going live with JustWare | Prosecutor and JustWare | Defender within the next month. New Dawn staff will perform electronic data conversions into JustWare.
The Nez Perce County Attorney’s Office is the most recent JustWare | Prosecutor customers. They will begin installing, training, and entering live data into JustWare by the end of the year.
Press Contact
Marlene Martineau
Related Author
Sheri McCartney
New Dawn Technologies Releases JusticeBroker for Agency Data Exchange {February 2}
LOGAN, Utah – New Dawn Technologies announced the release of their data exchange toolkit for the sharing of data to and from their case management and workflow management solutions in the JustWare | Solution Suite.
According to Tom Higgins, President and CEO, “We are constantly receiving the request from our JustWare users to integrate and share data with other criminal justice agencies. Many of them wish to receive, view, and send data with very diverse systems ranging from fourth generation developed applications, running on SQL compliant databases to those that operate off of proprietary, non ODBC compliant databases. The advent of XML allows us to interact with any of these criminal justice systems.”
JusticeBroker is based off of the World Wide Web Consortium (W3C) XML protocol. XML is a simple, flexible text format designed for large-scale electronic publishing.
Having an XML-based messaging protocol is considered critical for the development of communication and data exchange between differing business-to-business applications. For example, the use of XML enables the automatic entry of new case and name information to the prosecutor from a law enforcement records management system without requiring that the two software applications share the same operating system, application software, or programming language.
This type of server-to-server communication allows courts, prosecutors, and public defenders to share name, case, calendar, and document information. Higgins further stated, “The use of JusticeBroker for data exchange will have multiple benefits for our JustWare customers and the agencies that interact with them. Data entry tasks are eliminated, case and name data can be generated in the arresting agencies, and electronically exchanged with prosecutors and public defenders and on to court applications.”
“Cost and political barriers are often overcome by utilizing XML based data-exchange methods,” Higgins stated.
“Agencies, police chiefs, sheriffs, judges, information technology staff members, and other administrators that are accustomed to viewing and managing data with their existing systems, can now work in conjunction with JustWare users for data sharing, without having to incur the costs of replacement or worrying about technical compatibility,” said Higgins.
Press Contact
Marlene Martineau
Related Author
Sheri McCartney
2000 Press Releases
New Dawn Technologies to Participate in Integrated Criminal Justice System in Nevada {September 13}
LOGAN, Utah – The Carson City, Churchill, Lyon, and Eureka County District Attorney’s Offices have selected and begun implementing JustWare | Prosecutor. New Dawn Technologies developed JustWare with the assistance of several criminal justice agencies.
The Nevada Administrative Office of the Courts, who had received a National Criminal History Improvement Program (NCHIP) grant for improving criminal history repository information, funded the project. The selection of JustWare is part of an integrated criminal justice system project that updates the Nevada criminal history repository and will include the ability to share criminal case information between law enforcement agencies, district attorney offices, and the courts of Carson City, Churchill, and Lyon Counties.
New Dawn Technologies will interface JustWare through their integrated justice exchange toolkit JusticeBroker with the criminal history repository and other participating justice agencies through a local data warehouse.
JustWare tracks all pertinent name and case information associated with individuals who are being criminally prosecuted or defended. Complex legal documents can automatically be prepared, printed, tracked, and organized from within JustWare. JustWare also includes a report writer to accommodate custom reporting and statistical information, which may be specialized by each agency.
State of Maine District Attorney's Select JustWare {May 5}
LOGAN, Utah – Seven of the District Attorneys from York, Androscoggin, Franklin, Oxford, Kennebec, Somerset, Piscataquis, Penobscot, Knox, Lincoln, Sagadahoc, Waldo, Hancock, Washington, and Aroostook counties selected the JustWare | Prosecutor application for use in their offices. New Dawn Technologies developed JustWare with the assistance of several criminal justice agencies in 1996.
With JustWare’s central person’s database, the district attorneys can track all pertinent case and name information for cases they are prosecuting. From within JustWare, the DA offices can prepare, print, track, and organize complex legal documents. In addition, JustWare includes a report writer to accommodate custom reporting and statistical information tracking needs.
“The District Attorneys and their staffs have already provided very good input for the next release of JustWare. We are excited to have them as customers,” stated Thomas Higgins, President of New Dawn
Technologies, Inc.
According to Tom Jewett, President of Accudata of Maine, Inc.—the consulting firm that oversaw the selection and will assist in the implementation of JustWare— “JustWare’s modern software architecture, advanced feature set, moderate hardware requirements, and ability to work over 56K networks made it the clear choice for our group of DAs.”
Press Contact
Marlene Martineau
Related Author
Sheri McCartney
JustWare Featured in Legal Technology News {February 10}
LOGAN, Utah – New Dawn Technologies, JustWare was featured in a Law Technology News criminal law case management focus. JustWare was featured as a software solution for the management needs of criminal law case management.
“We are very excited to be featured in an online publication like Law Technology News. It offers an unbiased view of JustWare’s design and feature set,” stated Thomas P. Higgins, President of New Dawn Technologies, Inc.
“A brief review of the products I was able to find that seemed appropriate for the City Attorney’s office yielded several interesting results. My favorites, based primarily on the information available on the product Web sites, were Case-In-Point by KeyPoint and JustWare by New Dawn Technologies. Both companies have been in business several years. The sites offer substantial feature lists, and the products appear to have very well-planned, well-designed, and professionally presented databases,” writes Sheryn Bruehl, managing partner with Bruehl and Chapman PC.
Bruehl went on to state, “Both [companies] offer demonstrations of the programs, either by download or by calling the company. JustWare, interestingly, featured glowing recommendations from clients in
Wyoming and Wisconsin, either of which might be close enough for you to travel to see the programs in action.”
Press Contact
Marlene Martineau
Related Author
Sheri McCartney
Related Link
http://ltn-archive.hotresponse.com/october00/second_opinions_p44a.html
1999 Press Releases
Software for Hard Decisions - orginally in Government Technology {October 23}
Devolution of federal programs brought America’s local governments additional responsibilities. Welfare reform, telecommunications reform and other measures have focused attention on cities, counties and towns as never before. In addition, the Internet has increased cityizens’ demand for better access and faster service.
If local governments are to continue to be the most trusted level of government they may need some assistance, some new tools and some rethinking of long-entrenched methods to manage the heavy lifting. Following are products that may be of assistance to local governments as they confront the challenges of a new era.
Justice is Served
The Wyoming County and Prosecuting Attorney’s Association is using JustWare as its case-management software in 23 county and state prosecution agencies. JustWare was developed by New Dawn Technologies, Inc. in conjunction with the association, using funding provided by the Violence Against Women Act.
Besides tracking domestic-violence cases and victim/witness notification, JustWare tracks all pertinent name and case information associated with individuals who are being criminally prosecuted or defended. Complex legal documents can automatically be prepared, printed, tracked and organized from within JustWare, which also includes a report writer to accommodate the custom reporting and statistical information compiling that may be specialized to each agency.
JustWare is used throughout the state. Some offices are using the product over a wide area network. Other agencies are scheduled for installation within the next several months.
According to Tom Higgins, president of New Dawn Technologies, the product is targeted for both small and large local governments. “We use both Microsoft SQL server as well as Microsoft Access. Access will address the very small offices and SQL server can scale up to bigger agencies such as Denver-size and New York-size agencies.”
Press Contact
Marlene Martineu
Related Author
Kaveh Ghaemian
New Dawn Technologies Releases JustWare Version 3.0 {June 6}
LOGAN, Utah – New Dawn Technologies, announced the version 3.0 release of their JustWare | Solution Suite.
According to Thomas P. Higgins, President of New Dawn Technologies, “The new features in JustWare let all agency employees, from the attorneys to the clerical staff, easily take advantage of an automated case management system.”
Through easily-navigable screens, users can track all information related to a name or case. With JustWare, users can automatically generate complex legal documents using the information contained in JustWare. This new version of JustWare also includes an easy-to-use report writer that lets agencies create and generate custom reports.