Gauging Your Success: Creating and Using Performance Measures that Work
Presenter: Marlene Martineau
Released: September 3, 2009
Duration: 55 minutes
Topics: Gauging Your Success– Creating and Using Performance Measures that Work
Performance measurements are becoming increasingly more important as various stakeholders ask for more accountability from justice agencies. Although implementing performance measures may seem daunting at first, once performance measures are in place, offices can easily use the information to report to stakeholders or review and improve office procedures.
You will learn
- What performance measurements are and how they can be used.
- To Identify performance measurements that make sense for your office.
- How to work with case management vendors to effectively implement performance measurements.
Who should attend
Staff members involved with statisic reporting, case maintenance, and workflow management.