From 0 to 60: Finding the software support to match your driving style

You have many considerations when selecting a new case management solution. While features and functionality are important, don’t forget to look at a vendor’s product implementation, training, and customer support models. How do you know what type of implementation and training you really need? And how do you know what support model would best suit the […]

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Designing Your Ideal Case Management Solution

In this desolate economic landscape, courts and other justice agencies are being forced to do more with less.  In order to meet these increased demands, many agencies are looking beyond traditional and custom-built solutions to meet current and future needs with a highly-configurable case management solution. Highly-configurable case management systems give these courts and agencies […]

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CJIS Series – Access to White Papers

Breaking Down the Walls New technologies are enabling criminal justice agencies of all sizes to implement information systems that facilitate the seamless exchange of data between agencies and across jurisdictions. These information sharing initiatives have the potential to greatly increase public safety on the local level by empowering justice professionals with complete, accurate, and timely […]

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Smart Clients

There are many arguments about which client is better: rich or thin. This paper isn’t about either client, but about the best features, and the challenging issues inherent in both. Smart client brings the two together, adopting the best of both worlds, in a true client server solution. In order to understand the best that […]

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Justice Online

Many justice agencies receive requests about case details on a daily basis. Because case information can be sensitive, answering these requests may not be a simple matter. Some vendors offer an online solution where the public and other agencies can access key reports and information, which is pulled from the case management system and displayed […]

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Buying from the Grid

Few justice agencies realize the total cost of ownership in software implementation projects, and over time, your system may end up costing you more than anticipated due to costs of maintaining hardware. In order to make the cost of ownership more affordable, many vendors are offering Software as a Service (SaaS) models, where your agency […]

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