You can host New Dawn’s Adaptive Case Management solution at your central agency or have it hosted for you through our Software as a Service (SaaS) option. Our solution is designed to work well for multiple agencies and divisions, is centrally deployed and managed, and can be accessed anywhere with a secure web connection, as described below.
On-premise or hosted server options
New Dawn provides many options to our government customers to best serve their deployment and case management needs. If you currently have server infrastructure in place and IT resources to manage your servers, then you will appreciate the scalability of New Dawn’s Adaptive Case Management software installed on one of your servers. If you do not have a server, consider our hosted solution (SaaS solution), where you access your case management data over a secure internet connection.
We provide and maintain the server, manage all backups, and conduct all hardware and server software updates. Our hosted solution provides secure, web-accessible access to your case management system on a server provided by New Dawn. With our subscription plans, you only pay a monthly, quarterly, or yearly per-user subscription fee. Any computer with an internet connection and a Windows operating system will be able to access your case and name/party data from our hosted server.
Designed for multiple agencies and divisions
You can share your case management data with multiple agencies, divisions, sub-agencies, and jurisdictions. The multi-agency and multi-division design of our solution provides the security and reporting requirements to share and report central name records among any agency-defined case types. You define data-sharing policies and maintain the local autonomy that is required for daily operation.
Centrally deployed & managed
Installing and deploying your case management application is a huge undertaking; you must ensure that all the users in your large or multi-office setting have the latest version and reliable access. Our powerful design provides centralized deployment to minimize these difficulties. In a busy office, IT efficiency is just as important as staff productivity. Our solution is a .NET application, a secure web-based application to allow your IT staff to securely and quickly deploy over the web —without sacrificing any of the rich features or user-friendly navigation available with traditional client applications.
Accessible anywhere through the web
The web-based design makes our solution available through any secure web connection, making it a great solution for staff who need full and optimized access while working offsite.
