New Dawn’s Adaptive Case Management Public Access modular design uses the reach of the web to enable the public and key stakeholders to view case and name data (permission dependent if data is sensitive), allow case participants and the public to e-file cases and documents, and case participants to make payments online. You choose the components that meet your local communities goals. Similar to our other products, your administrators can set permission levels for any action, and only they can define the web queries, users, agencies, and passwords. The intuitive tools allow you to create forms, filing wizards, and payment and other screens. You define the format, look, function, and location.
Adaptive Case Management Public access products include:
E-View: E-View is a great way for employees, stakeholders, and the general public to access case status, events, and active case information, as well as office and personal calendars, from any secure web location. You can use it to provide relevant data to the press, claimants, and other case stakeholders. You determine which groups can view what information. All E-View queries can be exported to PDF files and printed, or emailed on a regular schedule to key stakeholders.
E-Filing: E-Filing enables stakeholders, claimants, and other case participants to electronically file and review filed cases via the web. All filed cases are sent to a queue for review and acceptance. You can also bring in extra revenue by charging e-filing fees.
E-Discovery: Through our E-Discovery solution, you can send or receive discovery packets online, reducing walk in traffic and staff time. If you are allowed, you can also charge online convenience fees, boosting agency revenue.
E-Payment: Enable case participants to pay their fees online with E-Payment functionality. Depending on your local or state statutes, use New Dawn’s cost-per-case/transaction based pricing model to have the E-Payment convenience fees pay for your Adaptive Case Management implementation.
