New Dawn Technologies now offers a web service based Application Programming Interface (API) for the Adaptive Case Management (ACM) solution, allowing customers to evolve their case management software implementation, create robust integration to third party applications, and develop their own standard-based interfaces. While still using existing case management software security and business rules, the API is designed to allow customers with development resources to have direct, secure, and supported access to their ACM database for custom-developed and third-party software integration projects. The web services API offers maximize flexibility while providing customers with developer level support and continued, documented, and backward compatible API enhancements.
Government agencies choose a web service based API solution because:
Web service based: Because the API also goes through the ACM business layer, all validation, security, and workflow will be executed as if the ACM client were being used.
Tightly integrated with the ACM web tier: With the API, you can take advantage of your existing ACM business rules, workflow rules, and security model. The client application communicates with the ACM web tier using a set of API methods exposed through the client API web service. These methods provide all the special functions required for the ACM client to query and update data based on XML screen definitions, as well as client-specific user settings and caching mechanisms.
Great solution for third-party developers: If you work with contract developers, the API is an excellent solution to meet your integration requirements. If you would like a list of New Dawn approved API developers, contact us today. If you are an integration development contractor or firm and would like to find out more about our API certification program, contact us for more information.
What is provided with the API: Like most APIs, the API includes detailed documentation for each software version release, coding examples, and full development access to the most powerful case management solution on the market today.
